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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.1 out of 5 stars with 66 reviews

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  • Quality

    Rating 3.1 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the quiet operation, right size, LED lighting, and affordable price of the 21.3 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the slow ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this purchase and Best Buy was the worst retail experience I've ever had. The appliance was delivered to me damaged and the ice maker was put together incorrectly. I've already had to have it repaired and I purchased it on September 7th. I have no faith in Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice maker dose not produce very much ice also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water in door dose not get cold. Ice cubes very small. Also dose not produce very much Ice. It dose not even make enough ice for one person.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fits the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great price for our need and deliver on time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most unhappy with this refrigerator. I do not like the look of it as the tops of the doors are pointy (looks weird) & the drawers do not close smoothly, you have to finagle them to close.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Cons mentioned:
    Door ajar alarm

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a week but so far I love it. I did end up ordering an extra shelf for the refrigerator side to have a place for platters, etc. Plenty of room and the door holds gallon sized containers. This replaced a similar level Whirlpool that was 12 years old and had much less flexible space, esp on the freezer side. The icemaker in the door helps a lot too. On the old frig, I could multitask by rummaging through the frig while getting water in the door. Can't do that on this model...the door ajar alarm sounds and the water automatically shuts of if you open the other door. The frig is pretty quiet too especially compared to the old one.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ugh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge in 10/2013. Although it tossed ice cubes on the floor after disengaging the mechanism and the ice-making process is rather noisy, it worked great for about a month. I started noticing ice and frost building up in the freezer all around the ice bin and on the inside top of the freezer. Called GeekSquad and he ordered the ice dispenser assembly to replace it. In the meantime, I've noticed that my fridge is quite cold and, although I've adjusted the number to 2, my food is starting to freeze up. Got a call today and GS can't get the part until March 2014. Gee, I wonder why?? I've been told to go pick up a new fridge. Same model if they have it. Unfortunately, I have a small space for a fridge so it limits my selection. Such an inconvenience but I'll see how the second one performs. Just wanted to warn others before purchasing this fridge!

    No, I would not recommend this to a friend
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