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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 108 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 24.7 Cu. Ft. French Door Refrigerator for its overall performance, spacious capacity, and appealing design. Many appreciate its size, noting that it fits well in their kitchens, and they also enjoy the convenience of the ice maker. However, some customers have noted concerns about the noise level of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
  • Rated 5 out of 5 stars

    French Door Whirlpool Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE are very happy with it and would recommend to friends and family,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed 2 days ago and I don’t think it has stopped running for more than 2 hours. Looks and feels of poor quality. French doors do not line up evenly and freezer door is so hard to it pulls the whole refrigerator out.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    DONT BUY. ESPECIALLY FROM BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator we ever bought. Forced to quickly buy. Our 8 year old similar to this one suddenly died. We had no choose quickly due to family cancer diagnosis. Shame on us for making a quick purchase

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Ice maker not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker stopped working after 2 months, Contacted Best Buy, was told not their problem. Contact Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Ms Linda Hughes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught in June but they don’t have one to deliver until sometime in middle of August. If their lift on there truck can work

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and plenty of room! My mom loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible delivery service. I was suppose to receive my fridge a week after ordering, which was fine. The morning of delivery, no one called to inform me they were not coming. I called and found out someone was hurt and they could not deliver the fridge. Then they told me I had to wait another 5 business days after calling customer service many times. They finally squeezed me in 3 days later, but the system never updated on the correct day they were coming. Very frustrating and terrible customer service. I was told to call to get a refund and I called and they would not allow me to get a credit or refund until the unit was delivered. Once delivered I remained in circles on the phone with customer service until I gave up. Great product, but poor delivery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker went out after 4 years of owning this fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

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