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ReneeK Posted
I love my new ovens! They work great and were installed professionally by Best Buy. Great job.
This review is from Whirlpool - 24 in. Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
BrendaW Posted
No broiler pans for either oven!!!! At that price they should have been included!!!!!
NelsonD Posted
Difficult to install electricity needed rehiring and separate box
This review is from Whirlpool - 24 in. Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
Posted
Thank you for sharing your insights with us, NelsonD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
user304991 Posted
Surprising double ovens were actually two convection capable ovens stacked. An extra electrical connection was needed for the bottom oven. Old oven only had convection and controls on top.
This review is from Whirlpool - 24 in. Built-In Double Electric Convection Wall Oven with WiFi - Black
BobbyR Posted
The double over was ordered and a date given for delivery. The date was pushed back once due to the delivery truck broke down and it was another week delayed in delivery. The unit was installed and the lower oven gave a display of miswired when it was wired just like the upper oven that worked great. Whirlpool was contacted and they sent a repair service to the house and after several hours and talking with Whirlpool a decision was made that the unit needed a new panel. This part had to be ordered and it took two weeks to get the part delivered. We are now waiting on the repair company to schedule a date to install the new panel. I called Best Buy and asked for some compensation due to this issue and was told all they could do is send a new oven and return the one installed. I didn't pay for installation from Best Buy so they refused to send someone to take the other oven out and put a new one in.
This review is from Whirlpool - 24 in. Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
Posted
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Wall Oven. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
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Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
KimMichelle Posted
In the short time that we have the product, we are very pleased with it.
This review is from Whirlpool - 24 in. Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel