Customer Ratings & Reviews

It works flawlessly, we bought this for our rental apartment.

It will barely keep good cool not what I expected at all. Very dissapointed.. Took months to arrive as they were not in stock only to be a dissapointed...

Excellent, excellent, excellent, excellent ,excellent

We bought this refrigerator in March 22. We have had the exact same problem 4x(3x this year). Water starts to build up on the top shelve of the refrigerator. A technician comes out and takes off the back of the interior freezer. Inside it is filled with ice. Apparently the drain line clogs and this causes ice to build up inside the back of the freezer. With no where to go the water starts to drip onto the top shelve of the refrigerator. It happened this year every two month. Even though the technician assures us the problem will never come back.I called Whirlpool explaining we got a lemon and asking them to replace it. They told us they do not replace products. Period. No matter how often the sam problem occurs. They simply do not stand behind their products. I am writing this because I do not want others to have same experience. Be aware once a whirlpool product is delivered no matter what goes wrong they will not replace it.

1 star is higher than I'd like to give. While this fridge has the most visual appeal in the size range my loyalty to Whirlpool ends with this appliance. There is apparently no quality control at the factory. The cooling line was bent, cracked and all coolant leaked/evaporated long before we plugged it in. Apparently the buck doesn't stop with Whirlpool. And telling me that you stand behind your products with a warranty does me no good when 10 weeks later we still have a brand new fridge sitting here that we can't even plug in. Pretty tired of the COVID excuse as well since you are still able to sell product. The rest of the world has found a way to keep plugging along. Shout out to Best Buy and the fact that they would rather help customers find a solution around defective products

Lasted a year before dying completely. Like other reviews on here, there's no warning when the unit will just stop working forever. Now, a year later I'm scrambling to find another fridge while all my food spoils. The unit would constantly freeze over, require lengthy thaws. I hated this fridge with the constant maintenance to keep my food cold.