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Customer reviews

Rating 3.4 out of 5 stars with 9 reviews

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56%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Works and looks great! What more can you ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! It has all the features we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Lots of room! Very quiet and the lighting is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I think I got a lemon

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodeled my kitchen and purchased this unit and had it for a year without issues. I then sold my house, built a new home and in December 2016 again purchased this unit (because I liked it so much). Within a few months I began having issues with the upper ice maker (this model has 2 ice makers - one in the lower drawer and one in the upper). This included the motor stopped working (wouldn't dispense ice), significant water dripping from the in-the-door ice/water dispenser, and the ice in the upper ice maker being wet and sticking together. The service tech for Whirlpool said they are aware of the wet ice issue. After 4th service call and it still wasn't fixed, Whirlpool wanted to schedule a 5th service appointment. I demanded a replacement and they agreed. Unfortunately I have been waiting months on the replacement because it had to be back-ordered and when a replacement was delivered, it arrived dented. Another replacement is scheduled for delivery on 8/24/17.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi WVUFAN, we do apologize for the delays, hopefully you will have a very happy day on 8/24. Please keep us informed if there is any problems with the unit we are sending! WhirlpoolBrand

  • Rated 4 out of 5 stars

    So many compartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the depth before purchase. It's sticks out from a standard counter at least 9 inches! Beautiful fridge! So many compartments!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful fridge - very sturdy and lots of room!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One big flaw. Inside drawers have grip to open drawer on bottom of drawer! Different than ANY other fridge I've used. Very awkward.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water drops leaking problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser area leaking water drops even after service agent come and replaced parts .. problem remain same. Only thing I did to stop stopped ice maker permanently.. the problem is when we turn on. Ice maker on...not sure how this has been failed in quality testing..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator lit of too. And easy to use, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came by the store looking for a refrigerator. A salesman at Summerlin store was very knowledgeable and found the perfect fridge. Thanks!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Refrigerator Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money. This fridge stopped cooling our food reliably after about 6 months. We lost hundreds of dollars in food, because multiple repair appointments over multiple months did not fix the issue. It just turns off at random, then all of our food spoils yet again. Right now, we are living out of coolers, because we don't have a working refrigerator. Whirlpool refuses to replace until we have more service calls and says the warranty does not cover the cost of all of that lost food. We will never buy from Whirlpool again, and you shouldn't, either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      floorcooler, We are sorry to hear of the concern with your Refrigerator. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns. I look forward to your reply. WhirlpoolBrand

  • Customer reviews from whirlpool.com

    User rating, 4.6 out of 5 stars with 83 reviews on whirlpool.com.

    See all whirlpool.com reviews
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