Customer Ratings & Reviews

While this is still new, it was our only choice given the space available. This has 1 less shelf and it needs a light in the middle of the fridge given it's dark. Only small cups fit in the door when you want ice. The area for cups is way to small. The install was a much bigger problem. make sure you test everything before the installers leave.

The refrigerator is of very hood quality, and I am very happy with my purchase. The only thing I might change is to make the place on the front where you get ice ir water a little tallet. The bigger glasses dont fit well and you have to use a smaller cup to transfer the ice/water from the fridge to your Yeti.

Its a refrigerator. What can you say? The refrigerator side keeps the milk cold, freezer side makes ice

Great replacement to my samsung Fridge that broke down, Decent price, good amount of space, and gets the job done for $1,100.

I am sooo happy with the purchase. From shopping at the store to delivery everything was seamless.

I bought this to replace another Whirlpool refrigerator that finally called it quits after 21 years of service. The refrigerator is very beautiful and performs as well as expected. There are a couple of issue that are not big but you need to keep in mind before purchasing. The refrigerator is kind of loud but not too loud. You need to keep the temperature setting on the freezer section very low (either 1 or 2) or it will freeze up the water supply which enables the freezer to make ice.

Now after a year, the Water dispenser drips. A part broke under warranty and Whirlpool was great at handling the claim except it took several months to get the part because Whirlpool was affected by COVID and since our part was just cosmetic, we were delayed as they gave priority to functional parts. That was very understandable and impressed me with there handling of the situation. Only reason not 5 stars is the dripping dispenser.

Good all around side by side. Does everything you want it to, but leaves you wishing you had a french door.

Got a great deal, shipped and installed on time, hooked up water lines, tested it, followed instructions and two years later one of the best purchases ever. Very quiet and no problems at all. Yes, I would buy another any day! Don Dallas, TX

Bought this item as part of a package for Kitchen appliances. The item was delivered and installed with no issues. The refrigerator has great space and is holding up to the Whirlpool reputation. It is working fine and getting the needed job done.

Had for 2 years, no issues so far. Scratch resistant for the most part, unless you’re trying to scratch it. Wouldn’t recommend putting magnets, those definitely will scratch. Learned that the hard way.

Overall good fridge/freezer. I had the previous model from 2019 and loved it enough to buy the same when I moved to a new state. Only issue if the decision to make the ice machine awful in comparison to how easy it was to use before.

Delivery on time and professional. Would recommend Best Buy.

We had to replace our last refrigerator that was under warranty with Best Buy. We chose this model because it had the same dimensions and shelves of our last fridge. The only real issue is that the ice maker in this one takes up a whole freezer shelf, unlike the last one that had the ice maker in the door. It’s the exact same fridge except for that feature. Otherwise, completely awesome.

Works well. Only thing I don't like is when you get water from the dispenser the water Drips on the door for a few seconds after you're done getting water

Overall I'm satisfied with quality and features. The ice maker is more noisy than my last fridge. I have the cold and freeze settings at max, but it wont get as cold as my old unit. I can't say that I'm in love with this unit, the best feature is probably looks. But it is acceptable and it had the features I wanted. Delivery from bestbuy was good, they had no issues with my RO water connection. Nice to see they knew what they were doing.

Work good just water is slow coming out. And ice is slow i dont know if there a way to fix that.

We are very pleased with this fridge. Really enjoy all the space and ability to organize types of food

After just thirteen years, our refrigerator died (defrost cycle ceased to function properly). We have long been fans of Whirlpool products, having great experiences in the past with them, especially their dishwashers (which we still miss!). Our first month with this unit has been just fine. The ice make/dispenser is one of the main reason we went with this frig. It has a very large ice bin and a metal auger to deliver the ice to the in-door dispenser. Our former unit has a plastic auger which had to be replace three times in 13 years. Only issue is the water dispenser which is easy to trip when just wanting ice. We are adjusting.

Upon delivery, the store associates told me that this refrigerator does not have self leveling mechanism. So I didn't look for it. After in use for a few days, I noticed that it constantly had loud oscillating noise. Then I decided to find out what could get rid of the problem. It does have a way to level the two front corners. Afterward, the noise is smaller. Unfortunately, the door for the refrigerator side seems to always sticks out a little bit as if it is not fully closed. This problem still persists.