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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2728 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,728 reviews
  • Rated 5 out of 5 stars

    Working well now

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have repairman out three times due to ice buildup in the outside in the freezer. In the end they had to replace the door which seems to be working. Water no longer dropping from the water fill out side. I hope to have many good years of service from this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this brand of appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid about$2500 for a Samsung that broke 13 months after purchase and couldn't be fixed and they wouldn't do anything about it,(Samsung&Lowe's) always have had Whirlpool so I should have stuck with them. GREAT brand and GREAT fridge and GREAT BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice outward appearance and good space inside.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator for its outward appearance and room inside. Unfortunately, it came out of the box from the factory damaged and scratched. My fantastic In Home Advisor Dave, who originally ordered this appliance for us on July 18, 2020, had to order a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space I have and having an ice maker easy to wipe the stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Best Buy Outlet so the product will not be aesthetically what we wanted but so far functionality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - easy transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction with Best Buy. Nice men delivered and set it up for us. Everything has been more than I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No wheel locks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great fridge for the price if not for the fact that it does not have wheel locks. Every time we open the doors the fridge slides far forward. Two separate installers have come out to take a look and informed me nothing can be done. So now I have spent a hefty chunk of money to me for an applicable that I have to stop from moving with pieces of cardboard underneath it. Seems ridiculous. Can not get in contact with someone from Best Buy who can provide further support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATOR INSTALL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO FELLOWS THAT PUT IN MY REFRIGERATOR WAS GREAT --THEY NEW WHAT THEY WERE DOING AND DID A GOOD JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a refrigerator that is great on space and the model I got had 2 ice makers, regular ice and craft ice. I loved it so much I am getting ready to order a second one for our garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first. It worked great but 11 months down the road the issues started appearing. Loud noises and small issues will prevent me from purchasing another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy I like how the freezer capacity fits my family size plenty of storage the refrigerator side holds plenty of fresh foods love this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give it a 5 stars yet since its new . But seems to be a nice and sturdy frig unlike the kitchen aid i had purchased for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for my daughter, to save money. Instead of buying bottled water. She loves it,with the humidity control for fresh vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and a reliable brand,excellent for my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It serves its purpose.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Shelves are not adjustable for taller items. Ice gets stuck in the door sometimes when using the ice dispenser on outside of door. Salesman told me the stainless steel wouldn’t show but water from water dispenser spills down the front from the catch tray and constantly have to wipe it down but it does wipe down easy and looks nice. Just an inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite ice box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for storage abundant space ans makes no notice watsoever freezes and chills Perfectly and ice is made to perfection thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very attractive and great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge door sometimes hums a bit but I found it has to do with foot of the refrigerator when I push on the outer side of the door so I wonder if not quite level as I noticed other people had reported their purchase as being noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, keeps everything cold and the ice works! A little loud and the water drips if you don’t wait for it to stop in the cup which then leaves a stain on the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good refrigerator but sticky drawers and noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a refrigerator, it is fine. But the drawers do not slide easily. I have no idea what the problem is, but probably just cheap components. Also, the refrigerator, when the condenser is running, is very loud. Given we usually eat at the kitchen table, and our kitchen has walls and small entrances, it makes the kitchen rather noisy. But how do you tell if a refrigerator is noisy until it is in your home? They are not plugged in at the store. I wish I'd known that before I bought it. Too late now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we had hoped for. Our old fridge went out and needed a replacement asap. This one checked all the boxes at a decent price.

    I would recommend this to a friend