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Customer Ratings & Reviews

Your price for this item is $674.99

Customer reviews

Rating 4.1 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the washer's high capacity, cleaning performance, and ease of use as significant advantages. The price point and size are also appreciated by some users. However, some customers have concerns regarding the noise level during operation and the effectiveness of the spin cycle in removing water from clothes. There are also a few reports about balance issues and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine. No complaints.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Gibson front-loading unit that failed suddenly. This Whirlpool is much quieter than the former unit. It's BIG! The clothes smell much better than with the prior unit. The automatic sensing level works great and the clothes are getting very clean without an agitator. Our Whirlpool "smart" double oven is anything but smart, so definitely do not miss that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Seems to work just fine. Looks great next to matching dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    This washer is trash.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I put zero stars? This washer is trash, and in no way worth the money I spent. I have had this washer for a couple of years...first year was alright, but given the price? Problems too early in my opinion given the price...can't really do large or even medium loads, washer is CONSTANTLY off balance and now the tub is messed up. should I really have to keep opening the lid to reposition the clothes. That wasn't included in the price? you having to manually move the clothes around ? Gears under wash plate are plastic trash and needed to be changed. actuator bad. tech has been out a few times, confirmed this washer is trash (read the negative reviews, and just google this washer) and recommended I buy a different brand. I literally put one sock in and it goes off balance like it's a rocketship taking off. I am staying away from whirlpool. I do not recommend this washer to even my enemies.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Does not fill enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really gone too far with the high efficiency thing! The machine does not fill far enough to even get the clothes wet. The items on the very bottom of the tub get wet but the top items do not!! I have tried several different settings and none will work. I have tried to wash a couple of blankets in this thing and that is a joke. Also there is no center agitator to turn the clothes over so the bottom clothes get washed but the clothes on top do not even move. the tub has great capacity but if it only fills a couple of inches it is a waste. I hate this machine and will return it if I can.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great washer but after having it for 5 years, things start to wear out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside is spacious and it cleans great. Recommend making sure to wash the machine every couple months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, but required multiple repairs <4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the bearings and the heating element late last year, seems to soon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Good but doesn’t fill.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works but only fills a third of the tank full even on bulky and deep water wash. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mark, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

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