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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 9 reviews

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56%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a well built product. It has WiFi but hasn’t figured out what to do with oven with WiFi :) it is smaller than the old unit even though dimensions supposed to be the same. So had to nail two sticks to cutoff to install it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken oven installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken oven was installed in my house and on top of that it wasn't delivered on time. We call and so far no help

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Ndiawarandtanina, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this oven to replace the original oven that was in our house when built in 2005. The new technology is really nice. Lots of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice oven.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks evenly. No issues with temperature. Spacious inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new oven, it's easy to use and great cooking results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome replacement stove, smart appliance. Easy to get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wall oven without replacement parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no happy, 2 years later the outer glass shattered and i can't parts available to repair it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Designed Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is not ready to support its Sunset Bronze suite. We were on hold for over two hours waiting for Whirlpool representatives to investigate why, despite advertised otherwise, this oven was not designed to have a cooktop placed on the counter above the unit (not even a Whirlpool cooktop!). After hours, Whirlpool representatives just responded "too bad". The false advertising will result in potentially tens of thousands of dollars of expense to now remodel a kitchen after we had already installed this product. We also have reported problems with the smart technology of both this oven and the rest of this suite. These appliances have been poorly designed and conceived. A unique color does not excuse poor execution.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi sbtrait, thank you for your review. We are very sorry that you’re not totally satisfied with your purchase. We do appreciate you taking the time to share your thoughts with us. Customer feedback is very important to us and we will be sure to pass your concerns on for further review. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nice Oven, Pitiful Service from Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too bad Whirlpool just doesn't care that their (not our) internet setup is so bad, connection doesn't work (sporadic at best), and then tell the customer "get used to it" and "it sucks to be you". We regret the purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey WhirlpoolSucks, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-866-333-4591, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Customer reviews from whirlpool.com

    User rating, 4.6 out of 5 stars with 15 reviews on whirlpool.com.

    See all whirlpool.com reviews
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