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26 Cypress St
Williston, VT 05495
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $1,665.99
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The comparable value price is $3,329.99

Customer reviews

Rating 3.3 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 1.5 out of 5 stars

  • Value

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, design, and lighting of the 31 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space and stylish appearance of the refrigerator. However, some customers have experienced issues with the ice maker, cooling, noise, and frequent repairs, which have caused frustration and inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 151 reviews
  • Rated 1 out of 5 stars

    What's going on?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this fridge due to the great reviews and large capacity but are disappointed in the actual performance. This is the third fridge we have had in the last month. First one didn't work after it was installed and we had to wait 10 days for the second one. Got the second one in early March and it stopped working on the 22nd of March. We now have to wait 5 days for a third one to be delivered. If this one doesn't work we are done.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Lots of space and easy to find things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the lighting and the ability to quickly find what ever you are looking for. The ice maker make cubes that are just the right size.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great looking fridge but did not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box item but it did not cool. Per the (very helpful) store personnel, verified it was NOT in Showroom mode. Read many places that this model has cooling failures more frequently than others. Exchanged for different fridge. The local BB staff were very helpful, however, and went out of their way to take care of us.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Needed more fridge space and definitely got it with this model! The design of this fridge is extremely efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in late October, 2016. While I love the refrigerator itself, we have had to replace the freezer icemaker no less than 4 times and the repair guy has been here 6 times and is coming again today to replace the freezer ice maker. Every time we replace the icemaker it works for a month or two and then just stops working again. Only thing that can be done is to replace it. As we are out of the initial one year warranty, we now have to purchase 3rd party warranty or I will have to pay for a new icemaker every time it is replaced. As it is, with the extended warranty, we have to pay the $35 trip charge every time he comes out to replace the ice maker again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Horrible Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was my worst buy ever . I started having problems the fist month after purchasing. It would over freeze the contents and then the water dispenser failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Something missing in quality control at Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased what we believe to be a high-end Whirlpool refrigerator. Best Buy delivery shows up, surveys the entry to house and kitchen, goes back to truck to get product and finds the doors have rust spots. Second delivery scheduled the following week and the same process takes place and the same results - rust spots on door. Appears to be something missing in quality control at Whirlpool. Shifted to Samsung and Best Buy was good to work with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of space for storage in the fridge and freezer. Ice maker and water are also very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! It's deep, not too wide and comes with all the features you need for a family kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, easy to move and make room, keeps things cold at correct temps. Great fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice maker freezes up due to manufacturing fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look into it. Everything was fine for years but because the ice maker bucket isn't sealed it regularly freezes up. I will never buy a Samsung kitchen appliance ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Pleased with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look inside and out. Just should have gotten a bigger size maybe 25-30 cubic.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is big and holds everything with easy access to it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall- happy. Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large refrigerator. Measure first. Ice maker is great. Nice having a second ice maker when guests visit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this refrigerator for 3 months and now it isn’t cooling! Also discovered this on Saturday and can’t reach customer service support till Monday! Not happy!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great space allocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase, now 6 months ago. The sliding flat drawer has proven to be one of our favourite features. Also, the storage styles are easy to work with, especially after our large Costco hauls. The water filter though needs to be replaced every 6 months, and costs 2 for $89 or 1 for $49. Keep in mind any additional recurring cost when picking your fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in this fridge, so glad we got it. I can't say enough about it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Super BIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just LOVE all the space! Just a super nice set-up all the way around

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our old side by side Tons of room

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very spacious. Options on ice maker

    I would recommend this to a friend
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