Customer Ratings & Reviews

There are a lot of great things about this fridge! And a couple minor annoyances. Note: I will never buy from Best Buy again. Pros: 1. The water dispenser sits really far forward so you can fill tall containers (e.g. water bottles) without having to tilt them and risk spills. 2. I appreciate the pizza shelf in the freezer that allows you to store taller items upright. And the sliding shelf in the fridge part. Not sure I will be using that much, but it's still nice for flexibility. Such a smart idea! 3. The drawers slide in and out smoothly. 4. The shelves in the door are deep and really accommodating for a lot of items. 5. My fridge feels so organized. I'm not putting things in differently than I use to, but it just seems to all present nicer in this fridge than my last Whirlpool. 6. I love the in-door ice maker not taking up room in the freezer. 7. It's really streamlined and attractive from the outside. Cons: 1. I don't love that there's not a drip tray in the external ice/water dispenser. Sort of annoying but not major. 2. You do have to hold your cup under the water dispenser for a beat longer to catch any drips. But seriously not a big deal. 3. I will NEVER buy another appliance from Best Buy. The customer service has been horrible. The installers scratched our luxury vinyl floors on installation. And they carelessly ripped the protective plastic off leaving so many jagged pieces of plastic sticking out for us to struggle to remove. I know it's a contracted service but get it together! When the rep called to check on how the install went, I told her my complaints and I never heard one word about it from BB. Lowes' did a much better job of being considerate when they delivered my range.

We've had this for 2 months now and there are things I love and things I don't. Pros - lots of space with adjustable shelves. Very bright interior (takes some getting used to). Very, very cold. Cons - the ice maker is ridiculously loud when it fills with water. Also, the ice is in fun little pyramid shapes, however it melts very fast. The shelves do not extend to the back of the refrigerator so there is a 2.5 inch gap that things fall into if pushed back too far. Overall, I really like this and am satisfied.

This was our 2nd choice. Almost wish there was a process to trade it for our first choice. We like all the glass shelves, there is plenty of room and drawer space. We like the ice maker is in the door and doesn’t take up a lot of space. However the unit is noisy when it runs. The size of glass/cup you can place under the ice dispenser is limited. And who knows why the light in the dispenser bay lights up when you dispense water because it doesn’t help for water.

We like the freezer space, and the adjustable shelves in the refrigerator. But the door on the fridge doesn't seem weighted properly because it opens very quickly, banging the wall. And the ice maker itself is great, making great pyramid shaped "cubes," but at least once a day, a cube drops out by itself, falling to the floor, creating puddles on our hardwood floor. Our previous fridge never did that in 20 years.

Rest of the fridge has seemed fine (hopefully no more issues crop up) but the ice maker has had constant mechanical issues. First the rotating dump tray sheared the power/control wire. Had to resolder that, then the water outlet port that fills the tray freezes up often, requiring thawing it out with hot air blown up it. Now the heating element under the tray to loosen the ice before dump has partially detached itself (a flimsy clip seems to have broken off and hopefully doesn't end up in my toddler's water)... Less than a year old, first issues were within months. Online research shows these aren't isolated issues.

Works great, love the flip up shelf in the freezer, a little louder than previous whirlpool fridge

Works great so far. Sleek look. A lot of space inside without wasted space for unnecessary compartments. Ice dispenser a little louder than expected but not a big deal.

This fridge has a lot of space for its size and I like how you can control the temperature of the freezer and fridge from the outside. I also like how the ice container is attached to the door, giving you more room to store stuff and there is a convenient on/off switch for the ice maker. I took off 1 star because of the placement of the water and ice dispensers. Also because you get crushed iced dispensed along with your ice cubes when you only want ice cubes.

Pros: I really like the fridge. Easy to clean interior and exterior. Plenty of room inside and smart placement and ability to move shelving. I also like that the water filter is outside the fridge, not taking up space inside. The ice cube bucket is also very easy for my 9 year old to take out to fill coolers and such. Cons: The motor and ice maker are both really loud. Also there are no “feet” on the fridge so if it’s not full, the entire unit moves when you open the door. The door does not close automatically either so if you have children who don’t push it to close, it will sit open.

I have only few weeks but so far so good. I love the modern design and the interiors with thin shelves. Freezer has a lot of space with ice dispenser in the door instead on interior. It is not noisy and keeps things really cold set at less than maximun. Water and ice dispenser works great. Love it!

Good so far a little loud though and the water dispenser takes time to get use to

I like the refrigerator as a whole. It’s spacious enough for our needs. Cold water and ice maker/dispenser are great. The only thing that I didn’t like is that there are times that it’s motor is loud. I have not read the whole manual yet. I’m not sure if it’s really that loud. But it’s not a big deal to us.

We just purchased this fridge to replace the GE Profile fridge we had for 25 years. So far, everything is going well. We haven't run into the major noise issues that were noted for an equivalent model that has the ice maker on the top shelf (vs the door). I do agree that the design for the water and ice dispenser is not the best but still usable (ice dispenser is behind water dispenser rather than side by side). There was a comment about ice falling to the ground randomly even though it isn't in use. It happened a couple of times so we are watching that. All in all, it is working well for our needs.

Just what we needed. Fits perfectly, roomy, and beautiful. Love this refridgerator. Will go back to Best Buy when in the market for our next big appliance purchase.

This fridge is large, spacious, and works perfectly. I would recommend this to others.

Needed something economical to replace daughter's old fridge. Better than expected according to past reviews. Quiet operation (except using ice dispenser) no leaking. Ice dispenser behind water is a slight issues but ease to water for bottles and large cups outweighs this.

Although a nice refrigerator it can get very loud during its cooling cycles, we have another whirlpool refrigerator that’s over 20 years old and still runs quietly and smoothly. A thing to note is that there just isn’t enough light from the single smallish bulb. Does have lots of room but the drawers stick and are hard to open. Overall a decent refrigerator but needs improvement

Cavernous insides. Well laid out shelves. Fits a pizza box - many don't. A bit noisy. The hinges need a cover. Lacks a numerical temperature gauge. Anti smudge stainless really works.

Fridge is nice. Looks great. There are a few flaws and things that made me return this one to Best Buy. First, and most disappointing was the produce/meat drawers are so cheaply done. They don’t glide.. AT ALL!!! It’s like plastic on plastic and a very rough and noisy motion when sliding the drawers open. They are even harder to open with things are stored in them and it’s weighted down. The drawers need to be on a track system. They are not! Secondly, the ice dispenser is set back too far for a large cup and you have to tilt your glass too high to fill it, preventing you from filling it all the way. Thirdly, the water dispenser died drip from time to time. Lastly the icons on the door don’t stay light and aren’t motion activated...(as they need to be) making it hard to see what to push in the dark. I returned this to Best Buy. The price point is far too high for this cheaply designed refrigerator! Mostly disappointed with this so I’d suggest you scrutinize it very well before you buy it!

Although this refrigerator is fairly new to us we like it. I really like the ice shape from the icemaker I always hated the half moon shaped ice that always seemed to want to slide down the glass into your face. This ice is more of a square shape. What I don't particularly like: The main shelves are not adjustable, so anything over a certain height (which is not tall by any means) must go on the top shelf or door shelves , which are adjustable. Also if you don't use the ice very quickly it tends to freeze up in the holding bin rendering the door dispenser inoperable.