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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.1 out of 5 stars with 1598 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,598 reviews
  • Pros mentioned:
    Removable agitator, Size

    Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washing machine. It is very big and cleans very well. the removable agitator is perfect for my king size quilt and all the sheets. I probably could fit the pillows in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Check the installers work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer machine washes really great and I love that I can remove the agitator, but it is noisy. As for Best Buy installers, beware, my washer has been leaking since installation, and now my baseboard is ruined and the back of my new washer is rusting.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Could be better.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this product for 2 years I'm satisfied with the product I just wish it would not take so long per cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size machine easy to use clothes were clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item bigger drum removable agitator helps so much. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Perfect for large family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and convenient. I have a large family so I use this all the time. The center compartment is removable making it super easy to throw large covers in to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Great washer, good value, large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and has large capacity for to wash everything for the whole family. Love the removeable agitator so I can wash bulky things like blankets and extra thick extra large towels. It's been over a month and no issues. It's actually a bit quieter than our old unit of the same brand that's 10 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy,easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like charm.. Easy and user friendly! Highly recommended. Also cooperative people sent by Best Buy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean well. Haven't used all the setting yet but for large loads you should use the deep cleaning option. A little louder than my previous LG, but I will take cleaner clothes anyday over a louder spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. My favorite feature is the removable agitator. When it is in, with a deep water wash, it really gets clothes clean. When you want to do large loads, blankets, or comforters, just take the agitator out. If you use fabric softener, it uses weird little Downy balls instead of having a port to fill. But that's not really a big deal. It is a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool a Must purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine…Highly recommend Whirlpool. Huge inside space & even better for Extra large load (bedding) when can remove agitator. Great idea. Had prior Whirlpool washer & dryer for ‘30 years’ was still working great but like the removable agitator so bought this one…& a Whirlpool dryer too. Terrific machines !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Whirlpool Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new washing machine. The see through top makes it easy to see if you remembered to put in the Tidepod. The removable agitator was wonderful for putting in the queensize blankets and bedspread.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Whirlpool w/ Removable Center Agitator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to my new washer. It replaced a Maytag that performed well for 25+ years, which was not an he washer. I'm not sure I like that you put the detergent in the empty barrel 1st then the clothes and the water isn't added until the machine starts & the lid is locked. It all seems so foreign to me. Overall it seems to get the clothes clean so purpose achieved. I do love the removable center agitator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Quality washer. Good price with many features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Have used 3-4 times per week for six weeks. Washer has many great features including large capacity, stainless steel inside, multiple wash cycles and washing options. Really appreciate the removable agitator. I can finally get the king-sized mattress pad or comforter into the washer with no concern of it getting snagged.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washing machine with removable agitator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting a Wirlpool 4.7-4.8 cu.ft. High Efficiency /top load washer with a removable agitator. It's the best washing machine . I love the water faucet in the washer and i love the removable agitator,when i wash my comforters .It cleans my clothes great. I recommend this Whirlpool Washing machine .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Fantastic machine up to this point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had purchased the 5.3 cu ft top load washer, but it was taking awhile for it to get it. Ordered this one instead and am quite pleased with its size and washing ability up to this point. Having the removable agitator is a nice feature for those bulkier items like a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Happy wash lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, performs as promised. No dispensor for liquid fabric softner. Might bother some, but I use dryer sheets so no big deal for me. Longer wash cycle than older washer but old one was almost 24 years old. What can I say, it washes the clothes, not an exciting experience. Best feature is removable agitator for larger items such as blankets, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Circuit board died at 11 weeks. Repaired today!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Revised review from previous one STAR review - which seems to have vanished. Bought this SMART washer in April 2023 to replace a 22-year old DUMB Whirlpool clothes washer which had been a rock during its lifetime. The SMART washer died after 11 weeks and it then took 2 months to get it diagnosed, parts order and the repair completed. Had to pay $110/month for a rental in the interim. Whirlpool warranty folks were very helpful in the process and I was lucky to have an excellent local appliance store which could handle the repair. Today, I am back in business. However, my advice remains, buy a OLD DUMB washer if you can find one. I have no idea why you need multiple circuit boards for hot/cold/warm wash/rinse/drain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine washes clothes but a bit difficult to get the hang of how to operate . The instructions are very sparse.overall it does the job and cleans my clothes which is most important.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a different washer but ended up with this set. I am so glad I purchased this. I love the size and the fact I can remove the agitator if I want to fit a king size quilt. I also love that it spins the clothes pretty dry which uses less gas for the dryer.

    I would recommend this to a friend