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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 112 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High Efficiency Smart Front Load Washer with FreshFlow Vent System for its excellent washing quality, with many praising how clean clothes come out of the machine. The washer is also appreciated for its quiet operation. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 112 reviews
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth every penny, love this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Whirlpool front load washer from Best Buy, and I’m really impressed with it so far. My last Whirlpool washer, also from Best Buy, lasted me nearly 14 years, so I knew I wanted to stick with the same brand—and I’m glad I did. This new model is sleek, quiet, and efficient. It gets my clothes clean and stain-free, and the spin cycle is strong enough to cut down on drying time, which I love. Overall, it’s a reliable, high-quality machine that makes laundry feel a little less like a chore. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Smart and Fresh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Whirlpool 5.0 Cu.ft. High Efficiency Smart Load Washer with FreshFlow Vent System from Best Buy, and it’s been an excellent purchase! The large capacity is perfect for my household, and it cleans clothes thoroughly while being energy efficient. The smart features make laundry so much easier — I can control everything from my phone. Plus, the FreshFlow vent system keeps it smelling fresh, even between washes. Super quiet, sleek design, and overall a fantastic buy. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well so far. The newer utility features to clean and dry washer as well as stay Fresh spin and fan will be helpfuj

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a week

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a week “no water detected, check inlet hoses and water supply” even though it was filling up with water. It wouldnt finish the cycle, however bestbuy took great care of me and i was able to return it and they picked it back up from my house

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 4 out of 5 stars

    Nice washer, Useless app, Fragile parts

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a a lot of cool features, it handles large loads efficiently, cleans thoroughly, and the fresh flow system is cool and seems to keep everything smelling fresh. Only cons are the whole front door assembly seems extremely fragile and during assembly we managed to snap the door locking clip and had to order a replacement. The door glass is also shaped very weirdly and causes some things like lint and hair to get trapped under it. Another con is depending on who you are is the app seems pretty useless. I would understand the benefit if you had a combo unit but for this model having wifi/app support seems overloaded and just another thing to possibly break in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. Could spin clothes a bit dryer. Very good cleaning. Could also use more light on settings for easier reading. Quiet. Confusing to get started -- order of pushing, time waiting, "hold"? hold what.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing upgrade from my 23 year old top loader.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this washer so far - it's quiet, love the app integration with notifications when loads are complete, and the ability to start loads remotely. Clothes come out clean and the high spin cycle does a great job removing most of the moisture from clothes, reducing drying time. Also love the large capacity. I've filled it up pretty full and not had a problem with clothes not getting clean. You might consider getting a pedestal as it is fairly low to the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m in love!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i went with the Whirlpool models instead of replacing my old Electrolux with another one. I had Mould in my last Electrolux washer and really didn’t want to purchase another because of that reason somehow even though I dried the inside gasket it still develop mold after about five years. And that is one of the best features of my new Whirlpool washing machine… It has a wonderful gasket material that will not develop mold plus it has a cycle called “dry drum”and it actually will spin after you’re finished with your clothes and what it dries out the rest of the inside. I’ve had my new washer & dryer for over 6 mos now & cant say enough wonderful things about them. I highly recommend them….you will not be sorry if you purchase these. I have no complaints or issues … completely satisfied with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very nicely. It is quite and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Labor Day Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer got at a good price Labor Day sale. Would have been a better deal with pedestal included. Easy to operate holds a lot blanket sheet towels all in one load without shaking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray washer with nice features. Looks nice and is easy to use. Connects to WiFi and notifies you when your laundry is done via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its quiet and easy to use I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Happy with the Whirlpool Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is efficient and quiet. Holds a large load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine, it works super well, it doesn't make much noise and it was a good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine, I would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super quiet and is Huge inside. It has done a great job of cleaning my very dirty clothes. I would buy again without hesitation. It has many improvement's from our old Maytag front load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet and efficient. The process of delivery and haul away of the old washer was seamless and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old whirlpool and this is the comparable model. Soap tray is a cheap feeling plastic but no issues. Matches old pedestal perfectly. Quite and fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Control dial is a real plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer controls are well marked and easy to read even when the machine is powered off. This is a plus over the all-electronic button controls. The machine is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    The matching pair washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and super quiet! I love it. Still learning about it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Upgraded.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this washer from a top load washer. So far loving how quiet and quick the cycles run. The spin cycle leave the clothe really dry so less time is needed in the dryer

    I would recommend this to a friend
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