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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High Efficiency Smart Front Load Washer with FreshFlow Vent System for its excellent washing quality, with many praising how clean clothes come out of the machine. The washer is also appreciated for its quiet operation. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth every penny, love this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Whirlpool front load washer from Best Buy, and I’m really impressed with it so far. My last Whirlpool washer, also from Best Buy, lasted me nearly 14 years, so I knew I wanted to stick with the same brand—and I’m glad I did. This new model is sleek, quiet, and efficient. It gets my clothes clean and stain-free, and the spin cycle is strong enough to cut down on drying time, which I love. Overall, it’s a reliable, high-quality machine that makes laundry feel a little less like a chore. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Smart and Fresh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Whirlpool 5.0 Cu.ft. High Efficiency Smart Load Washer with FreshFlow Vent System from Best Buy, and it’s been an excellent purchase! The large capacity is perfect for my household, and it cleans clothes thoroughly while being energy efficient. The smart features make laundry so much easier — I can control everything from my phone. Plus, the FreshFlow vent system keeps it smelling fresh, even between washes. Super quiet, sleek design, and overall a fantastic buy. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well so far. The newer utility features to clean and dry washer as well as stay Fresh spin and fan will be helpfuj

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a week

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a week “no water detected, check inlet hoses and water supply” even though it was filling up with water. It wouldnt finish the cycle, however bestbuy took great care of me and i was able to return it and they picked it back up from my house

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Nice washer, Useless app, Fragile parts

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a a lot of cool features, it handles large loads efficiently, cleans thoroughly, and the fresh flow system is cool and seems to keep everything smelling fresh. Only cons are the whole front door assembly seems extremely fragile and during assembly we managed to snap the door locking clip and had to order a replacement. The door glass is also shaped very weirdly and causes some things like lint and hair to get trapped under it. Another con is depending on who you are is the app seems pretty useless. I would understand the benefit if you had a combo unit but for this model having wifi/app support seems overloaded and just another thing to possibly break in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing upgrade from my 23 year old top loader.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this washer so far - it's quiet, love the app integration with notifications when loads are complete, and the ability to start loads remotely. Clothes come out clean and the high spin cycle does a great job removing most of the moisture from clothes, reducing drying time. Also love the large capacity. I've filled it up pretty full and not had a problem with clothes not getting clean. You might consider getting a pedestal as it is fairly low to the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Wash quality

    Rated 5 out of 5 stars

    Great machine, I would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super quiet and is Huge inside. It has done a great job of cleaning my very dirty clothes. I would buy again without hesitation. It has many improvement's from our old Maytag front load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Labor Day Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer got at a good price Labor Day sale. Would have been a better deal with pedestal included. Easy to operate holds a lot blanket sheet towels all in one load without shaking.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Great Reliable Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always smells clean. Clothes clean with just the right amount of detergent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible buy! Very quiet and washes clothes thoroughly. I am impresses and very satisfied with the results. I have always used a top load with an agitator so I was nervous to change to a front load. It did an incredible job and I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Happy with the Whirlpool Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is efficient and quiet. Holds a large load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old whirlpool and this is the comparable model. Soap tray is a cheap feeling plastic but no issues. Matches old pedestal perfectly. Quite and fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Control dial is a real plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer controls are well marked and easy to read even when the machine is powered off. This is a plus over the all-electronic button controls. The machine is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, fits lots of clothes. Love it…very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Wash quality

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. It does its job well, have had no issues with it. Bought it as a replacement for an older washer and can see the improvement on how it cleans clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer and it is easy to use. It can hold a Cal King sized comforter. Has really cut my laundry days in half.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been quite pleased with the performance of our new washer. It is extremely quiet, and I can tell by observation that it is attempting to optimize the way that the device performs in order to save power. In other words, it changes the way it functions depending on the conditions. My only criticism is that I encountered an issue where the washer would not drain all the water and it took multiple "Drain and Spin" cycles to empty. The washed item was quite bulky. Eventually, I just removed the item and manually wrung it out in order to remove all the water. Other than that, it's been a problem free experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s quiet, no bouncing around like front loaders I’ve had in the past and I love that it is large enough to wash my king size bedspread.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced the same washer we bought 20 years ago. Same brand, same type. We didn't have any problems with our old Whirlpool just normal wear and tear after 20 years, so it was a no-brainer to replace it with the same washer, just modernized 20 years later. We love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, love the size of the drum. We are so happy with our purchase. Washes our clothes well.

    I would recommend this to a friend
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