Customer Ratings & Reviews

Great buy for the money. Very efficient easy to manage!

Nothing but problems since day 1. Service person has been out 2 times and has yet to fix the issue. Bad motherboard. Now bad motor assembly. Only been about a month and a half since purchase.

The clothes would get tangled up in a ball leaving it completely wrinkled and it wouldn't wash right. Also the washer started tumblinb back and forth and we only put a small load.

Ive had mine for only a few months and since day one i noticed it didn't wash very good at all and now it just stopped working

Had nothing but problems with this washer from the beginning but Best Buy has been wonderful with their help & assistance.

Beyond happy, I got this one. It exceeds everything I thought of.

We’ve been using this Whirlpool washer for our family of five, and overall it’s well worth it for us. It has some excellent features that make laundry easier and more effective: ***What’s Great: Large capacity: The 5.2 cu. ft. tub lets us wash big loads — even bulky items like comforters — which is a huge help with a large family with young kids. 2-in-1 removable agitator: We love the flexibility of removing the agitator when we need extra space or putting it back in when we want deeper cleaning. Smart features & convenience: The smart controls and features like the Load & Go detergent dispenser simplify our routine for our kids to use. Clothes come out cleaner: Our laundry consistently comes out cleaner than it did with the front-load washer we replaced, which is a big win for us. Easy to use and efficient: The wash settings and HE design work well for everyday clothes and sport-heavy loads alike. ***One Con Worth Noting Louder than a front loader: It is noticeably louder compared to the front-loading machine we had before — especially during agitation and the spin cycle — but for us, the better cleaning performance and capacity outweigh the extra noise. ***Bottom Line: This Whirlpool top-load washer is a great fit for a busy household that wants large capacity, flexible agitation options, smart features, and truly clean clothes. If you’re okay with a louder washer than a front loader, it’s a solid choice that’s been worth it for our family.

It's quiet, efficient, and holds a lot of laundry. I love that you can take the agitator out. The only downside is that you have to use the "extra rinse" option, else the laundry will come out with soap marks.

After reading some negative reviews, I was hesitant in getting this washer. To my surprise, it is very easy to operate, and the machine is quite quiet. The size is excellent. I wash my bedding and comforter pretty much weekly, and it fits my queen size comforter. This machine washes my clothes much better than the previous Whirlpool Cabrio that I had for 10 years. This model appears to use a little more water than the Cabrio, which I prefer. I always set the extra rinse setting on. I like the auto detergent dispenser, which is very convenient, not having to pour detergent into the machine every time I do a load of laundry. The display is operated with a light touch. I have this machine for about a month, and I am very happy with it. Because some reviews commented the display going out, I bought the 5 year warranty from Best Buy ... just in case.

I finally upgraded my old clunky washer and let me tell you… the Whirlpool 5.2-5.3 cu. ft. smart top-load washer showed up and immediately made my laundry room feel fancy. In Chrome Shadow, no less. It looks so sleek I half expect it to start giving me fashion advice. The real MVP? That 2-in-1 removable agitator. It’s like the washer is saying, “You want gentle? Fine. You want to punish those grass-stained football uniforms? Say less.” Pop the agitator in for serious scrubbing power, take it out for delicates or big bulky loads. It’s the laundry equivalent of having both a gentle yoga instructor and a drill sergeant in one machine. Genius. This thing holds a ridiculous amount of clothes. I’ve washed comforters, king-sized sheets, and what felt like three weeks of my family’s laundry in one go without it throwing a tantrum. The Load & Go dispenser and pretreat station are ridiculously convenient — it’s like the washer is pre-gaming the stains for me while I sip coffee and pretend I’m productive. It’s surprisingly quiet (for a washer), spins like it’s training for the Olympics, and the smart features actually work without making me want to throw my phone across the room. My clothes come out cleaner, fresher, and with way fewer “did that really need to be washed twice?” moments. Look, laundry will never be fun… but this Whirlpool makes it as close to painless as humanly possible. If appliances could high-five, I’d be slapping this bad boy every time I walk by. 10/10 would let it agitate my problems away again. Highly recommend — especially if you have kids, pets, or a spouse who treats socks like a competitive sport.

After three front loaders, I needed something better. I chose this model based on the sales persons recommendations and I am so glad I did! It has a larger capacity, a quieter spin, the clothes feel cleaner and the machine is simple to use. I am hopeful it’ll last longer than the three years my previous machines have worked.

we like the size of the washer, very deep can fit the comforters with ease. If you are a shorter person it might be a problem. I'm 5'8' on a good day and can just reach the bottom. The removable agitator is great. really like that. all in all very good machine. does it job.

Whirlpool's 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator stands out for its quality and innovative features, designed to meet modern family needs. The 2 in 1 removable agitator allows users to switch between impeller and agitator, catering to different laundry types. Smart technology enables remote control and monitoring through an app, with compatibility for voice assistants like Alexa and Google Assistant. Advanced sensors optimize water usage and cycle times, ensuring efficient, high-performance cleaning with minimal environmental impact. A variety of wash cycles cater to different laundry needs, with customizable settings for temperature, spin speed, and soil level. User-friendly interface, delay start option, and quiet operation make this washer convenient and easy to use. Maintenance is simple, with a self-cleaning cycle and durable construction. Whirlpool's reputation for reliability adds peace of mind. The Whirlpool 5.2 Cu. Ft. High Efficiency Smart Top Load Washer is a game-changer with its innovative design, smart technology, and versatile wash cycles. It is an excellent choice for modern families seeking convenience and reliability. If you're in need of a new washing machine, this model is worth considering for its advanced features and superior performance.

I have had this washer for a few weeks now and so far it’s been working great. I like that I can remove the Agitator. It’s extremely quiet and really like how I can load lots of detergent without the need of doing each load. This will now be my 2nd whirlpool Cabrio washer within the last 12 years so a family like ours were we do loads daily we give it a good amount of use but the life span isn’t like the older ones they should at least last 7-10 years. The smart features , touch controls and the small led screen is a nice touch as well.

The capacity and removable agitator are amazing. It's hard to believe it fits in the same space as our old one. I do put it on deep water. The water sensor like every other water sensing machine I've used doesn't add enough water. Clothes aren't even totally wet. I can't knock off a whole star for this but it's worth noting. It's super easy to understand and use and clothes come out clean w deep water setting. The fill and go detergent dispenser is so nice. I like it more than I thought I would.

I love this washing machine. It is super quiet and gets clothes cleaner and faster than the 5 year old Maytag it replaced. It's large capacity so if you are a short person it would be hard to remove clothes - I'm 5'5" and can manage okay but have to stretch. I like the option of easily removing the center agitator for large bulky items. Control are easy and intuitive.

Love this washer. Works great! So easy to use. LIke the removable agitator for washing my comforter.

Very easy to operate. Washer is very quiet and smooth. I love having the option of using the agitator for normal washes and being able to remove it when I need to wash bulky items like bedding. Clothes come out almost dry so, drying them takes less time. Overall, very pleased with this washer!

It is actually a great product. The removable agitator is a game changer. We can wash 2 weeks worth of load no problem for 2 of us.

I love the size, the fact it has a faucet and can fill water to a deep wash if you wish. Also love the removable agitator and quiet wash!!