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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 658 reviews
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Very happy our new Whirlpool 5.2 Cu. Ft. Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our last washer and dryer for 16 years. They were front load machines. Our washer vibrated so much that it "walked" on the floor of our laundry room. We decided to replace with a top load washer and pull-down front door dryer. The washer delivery came as expected. We need to wait approximately one month for the matching dryer. The washer takes a little bit of time to understand the buttons and cycles. The instruction manual is helpful. One important thing is if you choose to use the Wi-Fi feature, the load must be ready in the washer and the lid closed, or the Wi-Fi will need to be reset before you start the cycle. We like the Load and Go detergent feature and the icons on the screen for the different functions - detergent level, fabric softener, Wi-Fi, etc. This machine has a very deep tub which allows us to wash bigger loads than our previous machine. We are now able to do bed quilts and throw rugs since the agitator is removable for large, bulky items. The Wi-Fi is handy to check the status on your mobile phone. It helps if you are in a different location in the house, not near the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Nice wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer and the load capacity. The agitator in the middle helps to really get the items cleaned. It’s also nice that the agitator can be removed to wash a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the update with the machine by now including a removable agitator. Old one did not have this and with it, I notice items wash better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective, Efficient, Quiet, Easy to Operate, Very Nice Appealing Looks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Removable agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quite and has a large capacity. Like the fact the agitator is removable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Excellent. Good features, knows to add water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Had a front load washer for 15 yrs. This is better. Not sure if my water bill has increased yet. But the laundry is clean, rinsed well . Love the removable agitator. I hate the load n go feature. I dont use it. There should be a dispenser for single use, ir when a different detergent is used.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Much better than the front loaders!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a great job. I've had Whirlpool front loaders for years that did not offer the level of wash or options as this one does. Additionally, front loaders tend to leak have more problems, so I didn't want to deal with this anymore! I strongly recommend this model instead of front loaders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer, and I'm glad we bought it. It does a great job washing our clothes, and I love that it is a top loader and has an agitator (that you can remove, if desired). I give it 4 instead of 5 stars because: it is so deep that it is awkward to remove all the wash out of it, and I'm 5'8"; I can't imagine how impossible it'd be for anyone shorter than me since it is uncomfortable for me at my height. Also, I hate the "water spray" button on the outer left rim- I find it useless AND I constantly hit it by accident when retrieving my clean clothes from the washer, forcing me to re-wash them since I just accidently soaked them again with the "water spray" button. We never use the auto laundry soap dispenser; we use Blueland tablets instead and toss them in at the beginning of each wash. We love the "pre-soak" option: for no more water than a regular wash, the clothes get cleaner with this option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super quiet and washes the clothes very well!!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Washer with all the bells and whistles.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable agitator is great for washing bedding. The load and go soap dispenser makes washing so much easier because you don’t have to add soap each time as long as the reservoir has soap in it. This also makes it easier for delayed washing. The machine is a bit noisier than our last Samsung. The spin cycle works great to get most of the water out of the laundry making for a quicker dry time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Have had it for a whole year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits so much, being able to remove the agitator is so convenient when washing comforters

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought after our washer (prior model) died after only 3 years. Love that you can remove the agitator for blanket. It is bigger so my only issue is getting the clothes out after a wash. I'm 5'2 so it's very hard for me to retrieve the items from the bottom of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer cleans well no matter how soiled the clothes are.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, the ability to remove agitator to wash your massive comforter, or use agitator for normal loads. It also has a scrub brush you can fill with stain remover and has a water feature to pre treat

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the flexibility of this washer. The removable agitator is a game changer and without it, the drum is huge. The auto-dispensing detergent feature is convenient and I’ve noticed I’m buying less detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Gets the Job Done!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the washer I have wanted for so many years. I love the removable agitator for bulky items, and the way it premeasures the detergent. And I also notice that my clothes are getting much cleaner than they were with a front load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wonderful Whirlpool Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this high capacity Whirlpool washer - settings and display are easy to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it is everything I need.I was looking for one that offered a agitator and works so well I can not believe all the dirt and smells which was left in my clothes but now I can see the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love that you can remove the agitator if you are doing more delicate items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great just a little noisy otherwise would have been 5 stars

    I would recommend this to a friend