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Customer reviews

Rating 4.4 out of 5 stars with 809 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 809 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I think my clothes get much cleaner and fresher smelling with the top load versus the front load I had prior to this machine. I love being able to add the extra water so items actually ge clean.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this washing machine. I love the removable agitator. It's very easy to take out and put back in. It washes well and has cycles that work for me. The only downside to me, is that it is deep. I can't reach the bottom of the tub to get the clothes that are sitting on the bottom. I have to use a step stool and a grabber to reach them. I'm about 5'4" so not really short, but it is just deep. But it's nice and big so I can wash comforter's and blankets without any problems. I think it's a really great washing machine. It's easy to use and gets my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use

    Rated 5 out of 5 stars

    Agitated or not

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer wot easy to use features. The ability to have agitator or remove is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Overall performance

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at other brands but the Whirlpool was a good deal for what you get. Have been happy with its performance. Like the removable agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Overall performance

    Rated 4 out of 5 stars

    Removable Agitator and Spacious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, especially the removable agitator when you want to wash my comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems it's a good washer so far. I don't know it's only been 3 days that we had this. Like all the features on this washer. Like that u can remove agitator off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use

    Rated 5 out of 5 stars

    So glad we bought this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a gem! I wasn't aware of just how bad my previous washing machine was until I bought this one. I washed clothes that just came out of my old one, and they came out noticeably cleaner. My clothes have never been so clean and smelled so good. I love the auto detergent mode. There are so many washing modes you can preset on this too. Also, having the option to put the agitator in or out is great. Very easy to use too. I would recommend this to everyone. Well worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer we have ever purchased!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!!!! Spent twice as much on a top rated front loader that smelled so bad like mold and was only 1 1/2 years old. We sold it for $150.00 and bought this one. It is unreal!!!! The cloth smell fresh and seem so much cleaner. Anyone looking to purchase a new washer should consider this one. A great decision on our part.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Much better than any other we've had/used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sooo much better than our crappy Samsung washer we had before. It has a great load capacity, the smart detergent dispensing makes for less work. The modes and features are easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best whirlpool washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great, i love the load and go option. Also has an option to remove the agitator for larger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet easy to operate - we choose the black color since the white was all back logged but it looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In Love w/ My Whirlpool! Never gonna give you up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the ease of use and simple selections. I love that I can remove the agitator for items like comforters and quilts. Big plus!!! Plus it measures the load and adds the appropriate level of water. So cool!! Whirlpool girl for life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, haven’t had any problems and without a doubt I would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool - 5.2-5.3 Cu. Ft. Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to adjust for excessive vibration during some spin cycle. This excessive vibration will eventually shorten the life of the machine. Manual could be better, and more information should be included. Manual as provide is hard to fully understand how to operate the washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. I can was a big load especially comforters and rug. It took a lil bit to get use too. I love the color. I love that I ca program it from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Very happy our new Whirlpool 5.2 Cu. Ft. Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our last washer and dryer for 16 years. They were front load machines. Our washer vibrated so much that it "walked" on the floor of our laundry room. We decided to replace with a top load washer and pull-down front door dryer. The washer delivery came as expected. We need to wait approximately one month for the matching dryer. The washer takes a little bit of time to understand the buttons and cycles. The instruction manual is helpful. One important thing is if you choose to use the Wi-Fi feature, the load must be ready in the washer and the lid closed, or the Wi-Fi will need to be reset before you start the cycle. We like the Load and Go detergent feature and the icons on the screen for the different functions - detergent level, fabric softener, Wi-Fi, etc. This machine has a very deep tub which allows us to wash bigger loads than our previous machine. We are now able to do bed quilts and throw rugs since the agitator is removable for large, bulky items. The Wi-Fi is handy to check the status on your mobile phone. It helps if you are in a different location in the house, not near the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes our clothes perfectly. Love tha I can delay start it or start it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quite and has a large capacity. Like the fact the agitator is removable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is phenomenal absolutely love it no complaints at all Great build. Only Grype would be there's no paper instruction manual or operators manual.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Overall performance

    Rated 5 out of 5 stars

    Excellent. Good features, knows to add water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Had a front load washer for 15 yrs. This is better. Not sure if my water bill has increased yet. But the laundry is clean, rinsed well . Love the removable agitator. I hate the load n go feature. I dont use it. There should be a dispenser for single use, ir when a different detergent is used.

    I would recommend this to a friend
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