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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the 5.3 Cu. Ft. High Efficiency Top Load Washer highly for its wash quality, ease of use, and impressive load capacity. Many customers appreciate the agitator feature. However, some customers have noted concerns about the noise level during spin cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 81 reviews
  • Rated 5 out of 5 stars

    Drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our selection. It hasn’t been delivered yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tomc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can’t wait to do my laundry in this beautiful new whirlpool washer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Whirlpool 5.3 cubic foot HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quite noisey when it goes thru the functions

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! I love it. Service and deli ery however sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement washer for Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have the washer for three days so far so good we will see

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer shakes hard when you are washing, like it is off balance

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Kellee. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we would of went somewhere else to purchase, not coming on time,got to wait now till 29th was supposed to be here on the 17th

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this washer at all! The tub part doesn't spin enough to move any of the clothes around to wash them. I returned it within 2 weeks !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    House father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long gets unbalanced way too easy. Uses too much water

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can t review has been on backorder and rescheduled twice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Never trust the date they give

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not able to review because I still don’t have!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    No Timer Display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first top loader. I had a Samsung front loader for about 5yrs but it didn't last long. I waited about a month to get since it was on back order. I've had it for about a week now and washes well but I dislike it doesn't have a timer display.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Load capacity

    Rated 5 out of 5 stars

    What a Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this washer, the tub is gigantic and the removable agitator is two thumbs up

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Do Not Buy. Agitator Broke After 1yr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy this washer again. The removable agitator teeth broke off one year after purchase cause it not to be able to lock in place. I had to purchase a new one. The agitator is made of plastic and the broken teeth on the agitator looked as though they disintegrated. Very bad quality. Additionally, the washer does not clean very week with or without the agitator inside. I would say the washer is quiet when washing but the spin cycle is loud.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Whirlpool high efficiency washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washing machine. does a great job. Handles blankets and large bulky items quite well. really like the removable agitator. Spin cycle good. Clothes feel almost dry when putting into dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product love it very much has all kinds of features. Thank you again David Padilla.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gear box making a noise and it’s brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a whirlpool washer for 18 years. It quit working so I got this model after endless hours of research on a good washer. I loved it. I would watch it do its thing everytime. On the third time, it started making a clicking or creaking sound during the wash/agitate cycle. The repairman said it’s the gearbox and needs to be replaced. Not happy about this. It was literally used twice before this happened and I don’t over load it. I’m very meticulous about everything. Obviously made a wrong choice with this one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud, off balance, doesn’t get clothes clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and it was delivered 4 days ago , does not seem to clean clothes properly, now trying to wash sheets and it didn’t drain properly, tried to switch to the drain and spin and it is now washing again , it and the matching dryer are loud!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    My washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very reliable. I am very happy to have this and it really helps us in our bulky clothes and especially for our pet blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply love this washing machine. Very impressed with Whirlpool and the color and finish is beautiful.

    I would recommend this to a friend
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