Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 4.4 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    Deisgns flaws and cheap manufacturing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Knobs aren't stainless. They're covered with a stainless looking sticker. Peeling after one year. Whirlpool won't back the poor design with a replacement. Design flaw and cheap shortcut to LOOK like stainless. Iron grates no longer stay raised and fall straight to the counter. Design flaw. Whirlpool replaced the grates but the new ones fall too. Can't fit 4 pans on the burners. Center burner is useless. Downstairs generate any real heat for cooking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Hkelly, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Buyer Beware if you plan to convert to Propane

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware when purchasing this range if you are planning to convert it from natural gas to propane. Whirlpool shows the broiler burner requiring a female fitting to convert to Propane. The included kit included the wrong part, the directions show the wrong part even the Whirlpool parts department showed the wrong part. It took several hours of my time to figure out Whirlpools error. Best Buy was of no help in trying to rectify this issue. Suggested I go to Home Depot for help resolving the issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AprilA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Need installers that know propane installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a month to get installer here. Installation was scary because installer had to go to utube to figure out propane installation. Stove top grids were bent. Still shows orange flame instead of blue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    none

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have tried to download a manual for my new range and can only find a Spanish version. Whirpool is lousy at customer service

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi none. You can find your use an care guide online here.  https://bit.ly/36A5Ykt WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst stove I've ever owned and the great has already broken already broken. The knobs are loose, the oven does not heat up properly. I do not recommend this product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Beth, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Horrible! Do not buy!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burner knobs turn on and let gas out if you bump them. This is a very unsafe stove. Also, the top oven does not maintain the proper temperature. You cannot use all 4 burners at the same time as the stovetop is too small. Terrible purchase, I wish I would have realized this sooner or I would have returned it. Now I have an overpriced death trap in my kitchen. I have to constantly check to make sure I didn't bump the knobs and turn them on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worse oven we have purchased. Oven temperature rises to above 500 degress when it is set to 350. Had it repaired 3 times through GeekSquad so far and I am returning it to buy an LG oven like the one in my other house that has worked flawlessly for 8 years,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never maintained the correct temperature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither oven ever maintained the appropriate temp. It was ok at first because I used a thermometer, but after a couple years, it's just a nightmare.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TMCF, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display board has a big babble in the middle. It was only used for Thanksgiving, Christmas and I didn’t noticed till my daughter came to quarantine with me in March

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mama2020, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Wish it was better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning is difficult, the stove top paint looks as though it has bubbled up around the burner. The grates need to be held or removed when you’re cleaning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side fell off the stove after a couple weeks. Terrible deal for $1400

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi PJeezy, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 1 out of 5 stars

    Plagued with design flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your self-clean feature, you'll likely need a service call to replace ignitors or the control panel. Two-years in and I am on my third ignitor. The service guy flat out told me do not use self-clean. Had the exact same problem with my Jenn-Air, and they are made by the same manufacturer. The middle burner is too weak to fry bacon, had a tough time even cooking a pancake. It is just plain useless. Do not waste your money on a griddle. Upper oven is convenient, but the upper rack setting is too high, and the lower rack setting results in the rack hitting the door and slanting as you pull it out. If you use your oven a lot, and you are determined to buy this one, get an extended warranty or you will be sorry.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI JerryS, we value your time and would like to look into the concerns with your range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Serious Safety Issuee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned my range for a year now. I've had an issue with the burner knobs accidentally being turn on by people, both children and adults, walking past the stove and bumping into it. Sometimes the knob turns enough to ignite the burners, other times it turns just enough to only turn on the gas. This has occurred frequently enough that I believe it to be a design flaw and not an occasional freak occurence. I contacted Whirlpool and was told there was no fix for this issue. Our workaround has been to remove the knobs and only put them back on when using a burner. I have filed a complaint with the Consumer Product Safety Commission and urge anyone else experiencing this issue to do the same at saferproducts.gov. The URL is https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx. It must be said I had a great buying experience with Best Buy and its associated installer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 pans/pots DO NOT FIT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cannot tell at the store but you can only cook using 2 burners at a time, 4 regular size pots/pans Do Not fit. Awful stove.

    No, I would not recommend this to a friend