Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

See price in cart

Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers recognize the product's excellent overall performance, frequently noting its reliability. They also appreciate its generous capacity, effective drying performance, and quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and the Best Buy employees made it easy to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I recently moved and were in desperate need of a washer and dryer. Fortunately for us this dryer came as a package deal with the washer. It works as expected. Our clothes come out dry and unwrinkled every time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Bought open box excellent condition and it has some minor scratches at the bottom front but it works great! I really like the different dryer settings and temp control for either bulky or delicate clothes. And the filter is very easy to clean. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works very well easy to manage dry dries fast the capacity that it holds is more than what I expected very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 4 out of 5 stars

    Quite/good size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great so far. Is very quite! And the load capacity is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet when in use and so easy to use please buy this product Had no problems thanks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New to me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size dryer, great choice of cycles, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable and heavy duty

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very reliable and excellent for heavy use for a family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great, it is big and can hold my blanket now.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Solid pick if you need a new dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size dryer, love the auto dryer setting to help save on the gas bill, and efficient and easy delivery to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drives very good. I'd like it very much a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works GREAT! It's working MUCH BETTER than the one we last had since it was from 2011

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer works perfectly. My husband was able to get it set up and working with no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service and best dryer for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on ChatGPT and asked for advice on buying a dryer in a lower cost and they suggested this one. I was gonna buy a Maytag and I guess it was badly rated since we’ve had the dryer. It’s been wonderful so happy to get it installer was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine for the best price. Best Buy is the best place to pick up the best product at the best price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer, at first, I was a little concern it wasn't getting hot but know it work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Load and Forget Feature

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic sensing makes for easy "Load and Forget" operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not sure how to adjust the time, it appears it is just automatic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The igniter went back within a month.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The igniter went bad within a month. Called manufacturer, they informed us they would call us back. Still waiting for phone call.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are genuinely sorry to hear about the trouble you have had with your Whirlpool® Dryer igniter, and we sincerely apologize for the lack of follow-up regarding your service request. We understand how frustrating it is to wait for a promised call that never arrives, especially when you are dealing with a new appliance that isn't performing correctly. That is certainly not the level of service we strive to provide.

      We would like to look into this for you immediately to address the missing call-back and find a resolution. Please reach out to us directly so we can discuss this:
      Facebook: https://tinyurl.com/Whirlpool-Facebook
      Instagram: https://tinyurl.com/Whirlpool-Instagram
      Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
      We look forward to connecting with you soon! WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worst Customer Service Experience Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend purchasing any LARGE appliances from Best Buy. When they hire installers that damage your property (in my case—broke my gas valve & caused a leak), they want you as the customer to go through an unorganized process to get reimbursed. It is over 15 days and still no resolution. Each time I reach out to customer service via phone or text, I given a different story.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand