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Customer reviews

Rating 3.3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Brilliant So far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical purchasing a ventless dryer but it has proven to be a workhorse. Drying times are reasonable fast. The built in sensors prevent over drying. The washing machine is great at cleaning clothes and maintaining the integrity of the fabric. Color and material hold. Both are fantastic items and fit perfectly in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t make any comment for this unit as it was returned not to a malfunction. It was my fault by not measuring if it fits in my laundry closet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great start, fast fade to mediocre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 3 years ago. At first it worked great. It was energy efficient, the size of load it would take was good. However there is a fundamental flaw in the maintenance of this dryer. The AC coils inside are inaccessible by normal means and requires a complete disassembly to really clean them. Without doing this, the coils will clog up and dry times will double with moisture and dirt issues becoming a real problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues from the start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 weeks of installing this dryer, we began receiving an F9 E1 error for the water pump not functioning regardless of the type of cycle run. The drain location was below the dryer height and should have had no issues. Geek squad came to my home multiple times to replace components of the dryer to no avail. Dryer continued to malfunction and is now being replaced by Best Buy over a year later. If still considering this type of dryer, know that your dry times may be longer than you are used to with a vented dryer.

    No, I would not recommend this to a friend
  • Customer reviews from whirlpool.com

    User rating, 4.1 out of 5 stars with 138 reviews on whirlpool.com.

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