Customer Ratings & Reviews
- Model:
- WHD560CHW
- SKU:
- 6316722
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 3.2 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the ease of use of the 7.4 Cu. Ft. 36-Cycle Electric Dryer. However, a significant drawback reported by customers is that the drying time is longer than expected, with some experiencing overheating issues. Several users noted that drying clothes takes considerably longer than with a vented dryer. This extended drying time is a major point of concern for many customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer works as to be expected and it is not too loud!
I would recommend this to a friend Terrible dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years, the dryer started to show error code 'F9 E2', which is a drain pump error, and stop drying each time. It was annoying. Finally, we decided to hire an electrician at Whirlpool website. It costed about $700. I realized this error is very common. Just do not buy this.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, YutakaH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Ventless dryer doesnt dry clothes and leaves damp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate our dryer we thought we were upgrading but it was terrible.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Still waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in September. Was told delivery by October 21, then November 9th, then November 10th then early December and now mid December. You get my point.
No, I would not recommend this to a friend- Cons mentioned:Dry time
Almost not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is very heavy for a stackable dryer. It has two lint screens, one needs to be washed every five loads. The drain line does not tighten and leaks on the floor. The dryer overheats if too close to the wall.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey problems, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Dry time
Beware - Clogs with Lint. Won't honor warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it <1 year ago. Dry time has gradually gotten longer. A tech came out & said the compressor (like on an AC) is clogged with lint, so there's little airflow. I clean both lint filters & the housing for the second filter, but lint still got through. Cleaning the compressor requires taking apart the machine & removing the drum (bad design). Whirlpool says it's my problem & not covered by warranty. So, I need to pay a tech $450/year to clean the compressor. Bad design, worthless warranty.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jonathan. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Don't buy this dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 3 months after I bought this dryer the motor and blower need to be replaced. Of course it'll be at least 2 week before the parts are available, if we're lucky. This and the companion washer are the first appliances I've bought an extended warranty for because I could tell they're cheaply made. The one good point is that is does keep the moisture in the laundry room to a minimum.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JosephK. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far very good dryer very large can put alot of clothes in it
I would recommend this to a friend - Pros mentioned:Ease of use
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, exceeded my expectations. Very well built and easy to use.
I would recommend this to a friend Piece of crap. Don't buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for over a year, and it has craped out. Every time I try to dry something in the last two weeks I am given a different error code. I am going to toss this junk out and get an old-school dryer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Tay, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A