Customer Ratings & Reviews

I have never had a front load washer- never will have anything, but a front loader, now. This particular washer is all everyone said it would be and more than I expected- that is rare. With the past washer purchases, I had been given hope, but not facts of reality. There MIGHT be a better washer out there, but for the deal BEST BUY gave me, I WIN. Hands Down, HAPPY

This is my second Whirlpool washer I have had to replace in the last 2-1/2 years. You would think the premium price you pay for this front loader that if you have any problems they would be taken care of immediately by Whirlpool! (WRONG!!!) The washer just stopped working. After 4 visits and 3 MONTHS without a washer Whirlpool finally agreed to replace the washer as a "courtesy" Their warranty is repair only. I can't tell you how many calls I had to make to Whirlpool and of course everytime it's with a different person so you have to explain your problem AGAIN and AGAIN. I know I will never purchase another Whirlpool product!!

I discovered that in order to do a cold wash, the machine dumps hot water directly on clothes. I contacted Whirlpool who informed me that their "Sixth Sense" technology brings water temperature to 70 degrees for all cold water washes (which isn't cold at all), but mixes the water temperature by dumping hot directly on your clothes instead of before it gets to your clothes. Except that I measured the temperature in my "cold wash" and it was 88 degrees, which is almost hot enough for a hot tub. If you turn off the hot water spigot so only cold water enters your machine, the washer will not run and will give an error message. DO not buy this if you ever need to wash anything in cold water. You will NOT be able to wash any delicates without shrinking them.

Excellent machine thus far -- clothes come out clean and fresh. The wash cycles are great -- cut down the time to do the wash by half (compared to my previous Maytag Neptune front loader). And, it costs cheaper than the Maytag Neptune that I purchased about 8-10 years ago.

I bought the set and I love them. I have had them 6 months now. The water savings is huge. Using less detergent it lasts longer. The price has gone down a little since I bought them, but I am so pleased with the results that I wish I had bought them sooner.

We've had this machine for 7months now. It does fine with lightly soiled clothes but for three boys and smelly work out clothes I frequently must add a few spoonfuls of bleach to get out mildew smells or very heavily odorous clothes. It's a hassle. It uses so little water that the "hot" water setting isn't really giving the effect of "hot' water that our old top loader did. I wish we had bought a conventional top loader or a washer with a steam feature. Be Warned!

I replaced my old Kenmore laundry set instead of having them repaired, due mostly to co-worker accolades. It was a mistake and I hope I can still return them. I do like that they hold more clothes than my old ones and that the washer uses less water, however I dont see any superior cleaning advantage at all. The washer ties the clothes in knots. I find myself spending a lot of time and effort untangling the clothes to get them in the dryer. Even after untangling and drying there are still some creases in the clothes because the washer tangled and creased them so tightly. Now about the dryer. I do kind of like the dryer mostly because it holds a large amount but that is about it. You cant believe the estimated drying time display ie: it will estimate 17 minutes drying time remaining you come back in 30 minutes and it is still displaying 17 minutes or maybe 15 minutes, it's like football time how a one hour game actually takes three hours. I just use the timed drying now which is no better than my old set. I wolud not buy them again.

After much research and recommendations (including a repair person) we decided to buy a whirlpool. We bought this machine and it was delivered the next day. We read the directions and ran a load right away. After 5 minutes the machine died (lost power) with our bedding sitting in water, locked inside it. We did not blow a fuse, and the outlet was working. OUr bedding was locked inside a hot wet washer! Best Buy was great and had techs out that day to get our stuff out. The tech said the pwer board was bad. He also mentioned that he works on this particular model ALL the time for the same reason. We recommended Samsung instead, so that is what we went with and have been happy.

I always liked the brand and this machine does a great work on the clothes

To start with, the washer was delivered not working and the flow meter had to be replaced. Two weeks after the warranty runs out, the circuit boards, plural, go out. Whirlpool agreed to replace the circuit boards, but would not pay for the service call. It is now five weeks later and we are still waiting for the third visit from "A&E" to get the washer up and running. Dont waste your money

Won't clean really dirty clothes or do jeans well because it becomes unbalanced. It will not get the sizing out of the clothes until they are washed about 7 times. We go to the laundry to get clean clothes!