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Customer Ratings & Reviews

Your price for this item is $549.00

Customer reviews

Rating 4.2 out of 5 stars with 74 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Rated 5 out of 5 stars

    An amazing little box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truely an amazing upgrade to cat ownership. I highly recommend anyone whos looking into getting a litterbox robot to take the dive. Its seriously worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no that good. Having issues and getting stuck, support preferred to send you articles, but not troubleshooting at walkthrough.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not totally amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product but it does get stuck randomly on cycle and you have to reset it every time. I'd recommend it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Cats!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best thing! Free worries, very satisfied with the healthy environment. Everyone should get one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT-OVERPRICED, LACKS QUALITY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! We purchased THE Litter Robot 3 from Best Buy after many reviews & the price was a bit much. However, we were enticed by the fact that it would supposedly make our lives & our Cats & their current litter box a much easier task from constant cleaning. However, I have tried multiple times to connect the Robot 3 to the app on my phone to no avail! It's frustrating & the fact that this Robot 3 malfunctions the majority of the time is also a major issue. It gets stuck upside down & the Cats do not understand how to use it. So much in fact, that I am doing more of trying to get it to cycle back to the original position, so our Cats may use the darn thing! We read reviews continually on everything we purchase & we have to say that these reviews vs our personal experience are quite the contrary! No matter how many times I have tried this app, it continues to error. Today, it cycled for no reason after it had already filtered the cat litter, three times in 1 hr. For us, returning it would be the best option & finding another litter box that is easier to connect to & functions as it's suppose to. For the price, we couldn't be more disappointed & apparently the reputation of this Company is self-explanatory by the Better Business Bureau's complaints!

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for the review! We’re sorry to hear you’re having trouble with your Litter-Robot. Most issues can be resolved with simple troubleshooting. You can check out our self-help troubleshooting guide here: whiskersupport.com. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance.

      A few tips;
      Please be sure the litter is at least 1/4 to 1/2 inch below the fill line.
      Please be sure the unit is on a hard surface without carpet or mats directly under it.
      The unit should not be touching up agains walls or furnishings.

      Thank you, and have a great day!

  • Rated 5 out of 5 stars

    Greatest Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best litter box ever. We have to change the bag every other week instead of every other day and it smells so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purrfect for a houseful of kitties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The litter robot 3 has proved to be a lifesaver for my son and his growing family of felines. . . He runs a nonprofit reacue and is always being asked to forster a new stray and these litter robots have helped with keeping his picky finicky kitties from tossing litter all over the place like they use too. . . And best of all they keep the odor to a minimum. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for multiple cats. It is easy to clean and the cats adjusted rally quickly to their new litter box. It is less messy than a traditional box and keeps odors trapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Litterbox.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this litter box. This is our second one. I have 11 cats and I have to empty the pan two or three times a week. It really saves on litter. Runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll never not own one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing so much. It makes my busy life so much better. The smell is down. The task of scooping is gone. I’m saving on litter. It’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat liter box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cats love it! Works great. Easy to use. Wound purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine does good last along time you will half to clean sensors every great once and a wile but exellent machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my household! Easy to use and clean up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely life changing. Have multiple cats, doing the cat box almost every day while working 12 hour shifts overnights, it became unfair to them not always having a clean box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought i would say this about an auto scooper. But this thing is great. Cleaning and kitty maintenance is so easy now with this i don’t dread cleaning any more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Litter Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Once in a while it gets stuck in its clean cylcle and stops with no litter returned to the chamber. Most of the time it works well. I love the notifications on my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to spend so much on a litter robot but I do not regret it! I just ordered a second one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Litter Robot 3

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of not having to scoop anymore however, since day one I keep getting the cat sense fault error or cat sensor interrupt error when it’s trying to clean even if my cat is no where near it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase , works as intended, ,easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it’s OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s just my cats but the female cats are OK going in it but the male cats don’t seem to like it. I don’t know if it’s too claustrophobic for them or not but it does work OK when it gets used

    I would recommend this to a friend