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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 17 reviews

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59%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the 33-Bottle Wine Refrigerator's temperature control, noting its ability to maintain optimal temperatures for various wine types. However, some customers point out that the unit can be noisy during operation. The temperature control settings are praised for their effectiveness in chilling wine uniformly. A few users mentioned that the noise level increased over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great wine storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several under the counter (to fill in the old trash compactor space) wine fridge storage units, this one looked like the right choice. Keeps wine held at the correct temperature, holds many bottles but not as many as it says due to bottles being all different sizes now at the 750 ml size. I would recommend this unit, and stays quiet while motor/fan run as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good looking but clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks very nice in my island. Works well. I've had it for about 6 months. However, the shelfs are hard to pull in and out. Especially once they're full of wine. They get stuck and you have to wiggle them a bit. Also, in order to fit all the bottles, you have to really think about placement and they get to be pretty tightly packed.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, thick bottles prevent the drawers from coming out. It's a bit noisy but small, holds good temp and is a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeping The Wine Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this Whynter. Elegant looking without all the frill. Definitely does the job well. Very quiet when running. No different than the regular refrigerator in the kitchen. Uniform chilling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Times a Charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this one a second try. It had an issue so I can to purchase as a replacement. This is the 3rd one I've had to purchase (Thank God for Geek Squad). It may be my last. I will let you know and update if it fails me. It seems like it is overheating the "compressor" or so they said - which was causing the ice to build up inside and not allowing the unit to cool down to the temperature I assigned. Giving this one more chance because it fits PERFECTLY with my kitchen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a compact counter depth wine cooler and found this one. The whynter 32 wine bottle did just that. It looks stylish and its not noisy at all.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is beautiful but after a while it got very loud. I could hear it from other rooms in the house so I finally just unplugged it. Fortunately Best Buy let me return it. The manufacturer wanted me to ship it to them...in California...at my cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great under counter wine cooler, has settings for sparkling wine , red wine or ,White wine.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    A little noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little wine cooler but it does make a little noise frequently. Not loud by any stretch and any refrigeration unit will make some noise but I was surprised by how often it appears to spin up/cycle.

    No, I would not recommend this to a friend
    • Brand response from Whynter Customer Service
      Posted .

      Thank you for your comments regarding your wine refrigerator. Our technicians would like to work with you regarding the noise issue. We can provide you with specific troubleshooting instructions based on your description of the noise. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions. Whynter

  • Rated 5 out of 5 stars

    Very nice wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whynter 33 bottle wine refrigerator is perfect for the under counter space we have. It has different cooling options for Red, White, or Sparkling wines. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whynter 33 bottle refrigerator is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wine fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a separate wine fridge. This makes entertaining much better and it's nice to have several ready at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit and it fits like a glove in my opening.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 2.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, my wife and I purchased this fridge from another retailer in January 2016 and now it is no longer cooling. We did like it up until now. I contacted Whynter about the problem. The person I spoke to was more of a receptionist and could only document my problem not provide any help. She took my number and said someone would call back but I never got a return call. A few days later I started getting emails from them asking questions- is it over filled (no), is it dirty (no), are both fans running (yes), is the compressor running (yes). Then they finally sent a message telling me I have to ship it to California (from Pa) for service. The price I was quoted with 2 way shipping was significant thus we will not be having the unit repaired (at our expense). So, we now have a roughly 2.5 year old wine fridge that doesn't work. I understand the warranty is only for 1 year but I thought they might try to help. I will also mention that it’s made in China. Based on our experience I would not recommend this fridge or any other Whynter products since they don’t stand behind their products.

    No, I would not recommend this to a friend
    • Brand response from Whynter Customer Service
      Posted .

      Thank you for your feedback on the portable air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]. We are here to provide technical support and ensure you will be satisfied with your Whynter product. Whynter

  • Rated 3 out of 5 stars

    Only Lasted 19 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Whynter BWR-33SD in August 2015. Installed under kitchen counter in a space that exceed the clearance requirements in the owner's manual. Unit was quiet. It's capable of holding about 25 bottles of wine. Worked fine until a week ago when it started having difficulty maintaining the 57 degree temperature setting. Pulled it out from under the cabinet and checked that the cooling coil was clean. Didn't see any indications of refrigerant leak. Put back under counter and over the next couple of days the temperature kept creeping upward. Glad I had the Geek Squad protection plan as the manufacturer's warranty is only good for one year. Took the unit back to my local Best Buy this morning. Received full original price as credit towards a new wine refrigerator. Terrific wine refrigerator for my needs. Disappointed it only lasted 19 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small expectation unfulfilled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 1 year 11 months and then it didn't. Had a repairman look at it and said there was a freon leak - which would cost $300 to repair. I'll admit I didn't purchase the wtty contract, but I certainly expected an appliance costing north of $500 to last more than 2 years (we have small refrigerators here in our offices that have lasted 5+years). Anyhow, hoping that our family's deliberate and committed loyalty to BestBuy (to support big box retailers and their employees) would be rewarded this one time, I took the wine cooler back to the BB to see if I could get some meaningful discount on a new one. This was not to be the case. Bummer. Jeff Bezos and the behemoth called Amazon will henceforth be receiving all our business.

    No, I would not recommend this to a friend
    • Brand response from Whynter Customer Service
      Posted .

      We are sorry for your experience. To further assist you with the issue with your wine cooler, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]. Whynter

  • Rated 3 out of 5 stars

    Arrived with Internal glass door cracked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit arrived damaged with the internal glass door cracked. It wasn't the shipper that caused the problem. The outside of the shipping box was free from dents and dings with the cardboard showing no signs of damage. The manufacturer really needs to do a better job of securing the internal metal and wood shelving to keep it from banging around during transport. Failure to do so will easily damage the unit.

    No, I would not recommend this to a friend
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