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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $389.99

Customer reviews

Rating 4.4 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the 8,000 BTU Smart Window Air Conditioner, particularly its cooling performance and relatively low noise level compared to older units. The design is frequently described as beautiful and stylish. Finally, customers appreciate its ease of use and straightforward installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 4 out of 5 stars

    Good AC unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit at a good price. Only complaint is it’s a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Not a bad ac.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because we havent hit the dead of summer. Will update then.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it doesn’t make that much noise compared to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy – Windmill Model W1W31 Is a Waste of Mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Windmill AC unit (model W1W31) from Best Buy, and it does not perform. Sure, it blows air—but it doesn’t cool the room at all. It feels like a $400 fan, not an air conditioner. Total waste of money. I contacted Windmill, and all they offered was a replacement. I don’t want another bad product—I want a refund. They kept pointing to the room size, which is irrelevant because the unit doesn’t blow cold air, just slightly cool like a fan. It’s clearly defective. Windmill told me to contact Best Buy for a refund, but Best Buy is ignoring the issue and hiding behind their 15-day return policy. It wasn’t even hot during the first week I had it, so I couldn’t test it properly until the return window closed. This product does not work as advertised, and under customer protection laws, I should be entitled to a refund. If I need to file a complaint with the Better Business Bureau to get someone to take this seriously, I will. Avoid this unit. Don’t waste your money on the Windmill W1W31.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cooling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install in the window apt and the app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC started making very loud noises only 1 year after purchase. Already have to replace the unit. Poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it all set up and turned on and the fan did not work. We sadly had to uninstall and return to the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Cool breeze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing air conditioner. Quiet and blows cold air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Design

    Rated 5 out of 5 stars

    cools very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design, not very heavy, easy to install, and cools very very well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little cooler! Keeps my room nice and chilly even on the hottest summer days! Nice price too!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product - was recommended this by my girlfriend & could not be more pleased

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Reliable AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this air conditioner, best on the market from what I've seen. And it's been super reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Same glowing review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as my review of the small one! I have this one in my larger work space and it works just as good. Have them all connected on the same app too.

    I would recommend this to a friend
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