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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the WhisperTech 12,000 BTU Smart Window Air Conditioner's great noise level and cooling performance. The unit is also praised for its ease of installation and appealing design. Many customers appreciate its beautiful appearance both inside and outside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Pros mentioned:
    Appearance, Installation ease

    Rated 1 out of 5 stars

    Ignore the Hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore the hype. While it looks great and installs easily, that's where my positive experience ended. After 6 weeks of intermittent use, the thing is dead in the water. Support is nonexistent and just gives the runaround. No phone number. Only email support that goes nowhere. Avoid this company and their products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to have died on me with mere months of purchase and use. Not sure if there was a problem which also caused it to fail at its basic job of cooling roughly 650sq ft or less. Two stars because customer service with windmill has been responsive so far, but a failure should not have happened so soon, especially on the highest price model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    reliable, well built, and very quiet!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this unit for my older neighbor who can't lift anything heavy. It's well built, and it comes with more permanent insulated foam finish panels, which looks 10 times better than the accordion sliders alone, and provides less loss of cold air in the summer, and heated air in the winter if you leave the unit installed. BEST PART FOR ME BEING THE NEIGHBOR WHOSE HOUSE IS 20 FT AWAY, IS THAT IT IS SOOOOO MUCH QUIETER THANK THE PREVIOUS UNIT SHE HAD!!! The old unit was so loud, i couldn't leave my windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Frozen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the purchase. Its quiest and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, Effective, Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this AC!!! My last window AC unit was bulky, ugly, extremely loud, and horrible to install/uninstall. This one is a game changer! I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An AC is an AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Works good. Sounds just fine … if you want something different this will do the trick

    I would recommend this to a friend
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