Customer Ratings & Reviews

I love this purchase. Was just what I needed. Perfect for beginners.

Nice looking dual zone wine cooler. Black and Chrome. Elegant. Very Quiet operation. Basically works fine out of the box. Has leveler feet, but not really necessary for operation. Keeps the wine cold.

So far I really like this little wine fridge. It runs quiet and keeps the wine at a relatively cool temp

Up to know work good and cooling perfect, correct temperature for red and white wine!!!

I ordered this for my wife and it came in super quick and in good condition. It is the first time I used bestbuy.com and am very pleased.

Love this wine refrig and would highly recommend it

Bought this for my wife. She had high expectations and seems to really like it so far. Separate sections. One stays dark. Cool light up feature.

Love the way it keeps my wine it was a perfect fit I love it .

We love this product and the ordering online was easy.

Really like the cooler. Only draw back is when the power goes out, the temperature resets.

It seems to work well so far. It is a little on the loud side though.

This is my first-ever wine refrigerator. I had been reluctant to buy one because I knew manufacturers often overstated the wine bottle capacities, and I didn't want to buy a large wine refrigerator. I was pleasantly surprised to discover this 18-bottle wine refrigerator actually holds 18 bottles of wine, and yet is quite compact. The display panel is easy to operate with simple up-arrow and down-arrow settings. The unit quickly reaches the two zones settings, and the temperature of each zone is accurate and easy to read and control. The only negative I have to date is that the unit makes a constant humming sound. It's not obnoxious, but it's constant. This unit makes more noise than my monstrous Samsung kitchen refrigerator and my wet-bar mini-refrigerator. If you live in a small house or apartment, or if you are sensitive to constant humming noises, you may want to investigate this further. My unit is not in an area of my house that I spend a lot of time, so it's not a problem. So far, I'm very happy with my decision to buy this unit.

I have had this in operation since 11/18/2011. I am real pleased with it. First of all, this came with exceptional packaging for shipping. This is important because you dont want to spend your time returning it cuz some chump business doesn't care enough about their item to package it right. There are some like that, see my review on the small Kaloric. Out of the box, the first thing I noticed was very good quality materials, and craftmanship. All the controls are on the glass outside of the door. Just push for the temperature you want, or if you want the light on inside. Very nice and looks cool at night when the light is on. Now this is not some super primo model, but look at how much money you spent on it. However, for the money, I think it is a good buy. I have seen a larger model same brand at Costco, for a little over $200, but that would not fit in my opening. However, I like BB a lot. They have always treated me right there and I try to patronize them. You know a lot of people go their for the customer service and then buy somewhere else, that stinks. Buy from BB, come on, and when buying, buy this model wine chiller you wont be dissappointed. Oh yea, this unit runs whisper quiet, not like the Kaloric that sounded like a 747 winding up for take off from that short little run way in St. Martin, NA. Take a look at those photos on the web. One last word, this is not a wine refrigerator. I live in Phoenix, so I will not be using it during the summer, to hot for the little guy and would probably kill it. For me, its a seasonal chiller, October-May. Have fun and drink wine!

Bought this a while back... it is a good fridge if you have a small collection of Wines that you do not want to store on the counter. When the door is closed it keeps the temp pretty good... however, if you open the door just to put a new bottle in the change in temp changes drastically. Could be because of how small it is, I Do not know though, Other than that keeps the Wine at a very good drinking temp.

Got this for Christmas. Worked great for a short time, then became so loud had to unplug it. Got it for our wine room, but couldn't enjoy a glass of wine in there with the loud noise. Did all the trouble shooting and still have the loud noise. Wine Enthusiast will send replacement, but will cost $40 to return the defective unit! I don't think that is fair to have to pay to return something that doesn't work like it should and is still under warranty. I would not recommend based on that alone!

I sent an email to the Wine Enthusiast customer support asking about both the Silent 18 and Silent 24 wine refrigerators being able to hold bottles of Riesling (which tend to be about 13.5 inches long). The response was that neither would hold Rieslings. They suggested I look at the Eurocave line, the least expensive running a minimum of $3195.00 compared to the $300 for the Silent 24.

It is quiet. Does a good job. Fits at the end of my cupboards in my kitchen

I bought this, filled it full of donated wine, then raffled it off at a fundraiser for clean water filtration systems in schools in South America! Great value for everyone involved