Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,328 reviews
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Installer was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jim the installer was great! Quick, efficient, and really knew his stuff. The problem was they didn't let me take unit with me. They kept it and gave it to the installer to deliver at time of install. This meant the battery wasn't charged. It was at 28% at time of install. I bought a solar panel to be installed at the same time, and that didn't do a very good job. So now I had to buy a second battery, and get up on the ladder to install it because the battery went all the way down to 5% because the solar panel doesn't do a great job. None of this is the installers fault, he was great. The fact they wouldn't let me take the unit home to charge the battery before the installer came was incredibly frustrating. I should add that I have a leg injury so that is why I wanted to installer to come so I could avoid going up the ladder. So much for that. . .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad crew are on point. They come in and get the job done and if there is a problem they will come back out to correct the problem .
Thanks geek squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
He called the day before and arrived on time the day of the appointment. I wish I had thought to charge both batteries prior to the day of installation. The installation went quickly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech arrived on time and was able to install my series of Blink cameras around my home. He was safely dressed and protected my carpet with his shoe covers. He install each around the house, he was very patient, while making sure all were angled just right to get the greatest effect. This was a great service and would recommend to anyone who plans to install security cameras about their home.
Geek squad installed our cameras..he was excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was on time and messaged ahead to let me know of his arrival…very personable and took time to show us exactly how do do the connecting to our phones and iPad…a definite help to us who are not technically knowledgeable.. installed the cameras to made sure we understood how to view and adjust…Great experience!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents came out and mounted and tested the items I had purchased. All worked well and the installation was done well and had no problems - except with the one unit that had a solar panel for helping to power the camera and lights. An agent came out again and made sure the angle on the solar panel was accurate (to get more of the sun's rays to charge the batteries). Everybody I met was anxious for my devices to work well and for me to be happy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know he tried his best to get the cameras to work. So I purchased last week of 3 cameras that are the same brand and hopefully I can get Michael and Trey to come to install them because they really understand how they get connected and work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mounted Security camera, down loaded app on cell phone because I'm not tech savy at all . agent was very helpful and respected my apt. took shoes odd at door. and showed me how to use camera from cell phone .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Appreciated the service. Very nice installer. He had shoe booties ready before I even asked him. Kept his work area neat and clean and protected any tools or parts from damaging any part of our home. Did a great job. Highly recommend this service!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad camera installation with Mr. Taij, this guy is very professional fast and patient. He asked questions about the the location and position of where I wanted my cameras, what views I was trying to capture and made suggestions that really helped. Also he was easy to talk to, need more people in the world with his personality.
Geek Squad installed our Ring doorbell and cameras
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed our ring doorbell and ring cameras. They did an excellent job. They went right to work when they came; very polite, courteous, and very knowledgeable! They made sure we were able to use our equipment before they left. Very happy with the excellent service!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent from Best Buy Roman did an excellent job at installing the four exterior Ring security spotlights. Everything was at ease since we already had outdoor hard-wired electric spotlights existing. I was a simple replace the old floodlights with the new Ring Security floodlights. Installation went flawless with Roman wxplaining how everything operates in detail. Very satisfied...