Customer Ratings & Reviews

Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.

I recently had the Geek Squad from Best Buy install my Arlo security cameras, and the experience was fantastic. The team was efficient and professional, completing the installation quickly and without any issues. They were in and out, leaving me with a fully functional security system. Highly recommend their services!

The agents were very professional in advising me what to do about my security installation and instructed me how to rectify matters. They were transparent and professional keeping the customer as a prime client to protect

The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

Myself and 2 friends at the house doing other projects while Chad installed all inside and outside cameras. He was knowledgeable, efficient, thorough and friendly. We were all expressing how impressed we were of all the details he covered in a very patient professional manner. Outstanding service. Highly recommend!

I was scheduling an installation appointment by phone. I could not remember my Best Buy password. I just barely know how to use my phone, let alone my computer. Sparing you all the details it took along time and several tries to set a new password while the appointment agent waited on the phone. He stayed on the line and encouraged me to continue until I finally managed to set a new password. THEN I ACCIDENTALLY HUNG UP ON HIM. He immediately called back and we finished making the installation appointment. I was so glad he had so much patience with my ineptitude. He refused to give up on me and go to his next customer. He said "we'll get it no matter how long it takes." Maybe I will learn technology eventually, but for now I appreciate people who try to help me accomplish things on my phone and computer. P.S> I apologize to anyone who may have been kept on hold while I bumbled through my task.

Ergonomic. Simple to use although a nuisance to pull down & recharge every month. Good quality. Wireless. WiFi connected. Easy to use app. Good visibility. Zoom enabled. Allows you to hear & talk through

The Geek squad installed camera. The two men were extremely professional. They did a excellent job.

the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

Th agents installed my cameras, connected them to the app and the Echo devices in my home, and then showed us how to optimize the system settings. They agents worked efficiently, but took the time to listen to our input.

This camera never fails! It provides clear videos and I love that I can turn the lights off and on. The Geek Squad made installation sooo easy!

The Geek Squad called and offered my installation a day earlier than scheduled. They could have waited but they put the customer first. Installation and setup was quick and professionally done.

We are very pleased with Best Buy’s products and Geek Squad’s installation services. We’ve been buying their products for years and the latest is the Ring door cameras which provide excellent security for our home.

The geek squad did a wonderful job installing our cameras. They were very polite when they came into the home and they were very neat. They put coverings on their feet. I would definitely have them come back in the future whenever we needed them.

The agents set up cameras snd solar panels quickly. Made sure we understood how to use. Took their time explaining. Very polite

Camera installed with no issues. The battery wasn't fully charged, though, so I already have to replace/recharge the battery now after only a week.

These guys were very kind and attentive. They ran through the app with me and made sure the cameras were looking the right ways. Highly recommended. $50 for all four cameras on the outside of my house? Done

Javid mounted the solar panels and changed battery in one low battery device. They were well done and in quick order. Excellent execution of tasks. Highly efficient .

Vincent mounted 3 outside cameras and explained how to connect with our phones