Customer Ratings & Reviews

Absolute professionals. Knowledgeable and more than willing to help. Total experts.

The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!

The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.

The agent installed 3 cameras. He was efficient and fast. He explained every step of the way about using the cameras

The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!

The agent installed the cameras well. The install included solar panels to recharge the cameras. I have to change the location of the solar panels as they were not picking up the sun despite the installer's prediction. They were not charging the cameras at all. I tried contacting the agent and his manager without success.

Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.

The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time security the wiring for the cameras and made sure they were recording the areas I wanted.

The Geek squad installed camera. The two men were extremely professional. They did a excellent job.

Mr Kevin, a Geek Wizard installed my Arlo security camera. Knows his job extremely well. The best in the business. Mr Kevin also explained to me in great details how to navigate the Arlo camera system. I have a great understanding of the Arlo system by the time Mr Kevin left my house. Thanks Mr Kevin.

Sean was professional and very helpful. He installed all four cameras and helped my wife with the apps on her phone as she is not tech savvy. Furthermore, he made some recommendations on how to improve our internet connections. I would give him a 10 out of 10.

The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

This camera never fails! It provides clear videos and I love that I can turn the lights off and on. The Geek Squad made installation sooo easy!

COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

Install was great. Cameras have a great picture. Battery life sucks!!! I was told 2 to 6 months depending on how much the camera is set off, which makes perfect sense to me. Installers told me 2 weeks depending on how much they are activated. After one week a camera that has only been activated once is almost dead. Solar panels dont help much, esp if your looking to not have to change out the batteries. A week in the batteries are at half charge.

I was waiting for the best buy service provider or service partner to install my security cameras at desired appointment date and they haven't showed up or given any communication on their arrival at the arrival window which they provided through text. We have waited all the day for service partner to install the cameras but no one had arrived at my residence. Next day spoke to the Geek squad customer service representative to check why the appointment is missed and they dont have specific reason and they suggested for reschedule of appointment to next following week which I am supposed to travel out of town, now I had to move my plans to get my cameras installed at my home. If they are not able to make the appointment date or time as scheduled, then I would suggest the best buy service partners to properly communicate with the users who are expected to get their gadgets to be installed at an expected appointment date.

The cameras were installed in the locations approved by the HOA. After installation, the technician checked with me to confirm that the areas I wanted monitored were being captured. They then adjusted the camera angles to ensure full coverage of the desired areas.

The technician was running late but called ahead to let me know. His service made up for this as he went above and beyond to provide good service.

Ergonomic. Simple to use although a nuisance to pull down & recharge every month. Good quality. Wireless. WiFi connected. Easy to use app. Good visibility. Zoom enabled. Allows you to hear & talk through