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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3277 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,277 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek Squad installed Blink Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed camera. The two men were extremely professional. They did a excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    AlySkystheLimit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras well. The install included solar panels to recharge the cameras. I have to change the location of the solar panels as they were not picking up the sun despite the installer's prediction. They were not charging the cameras at all. I tried contacting the agent and his manager without success.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers very professional and informative about devices making sure we knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek Squad security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Geek Squad installed the garage camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were kind and helpful. They were patient to be sure the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professionalism at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and efficient. Provided excellent guidance on camera location and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installing Ring Doorbell and cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time security the wiring for the cameras and made sure they were recording the areas I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install, did a walk through with technicians over scope of project. No complaints very thoughtful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera never fails! It provides clear videos and I love that I can turn the lights off and on. The Geek Squad made installation sooo easy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security camera solar panels installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Security System installed professionally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was professional and very helpful. He installed all four cameras and helped my wife with the apps on her phone as she is not tech savvy. Furthermore, he made some recommendations on how to improve our internet connections. I would give him a 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Arlo camera system is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Kevin, a Geek Wizard installed my Arlo security camera. Knows his job extremely well. The best in the business. Mr Kevin also explained to me in great details how to navigate the Arlo camera system. I have a great understanding of the Arlo system by the time Mr Kevin left my house. Thanks Mr Kevin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of my cameras and had to move them around until I was happy also connected all of them to my phone and also took the time out to explain it all to me and my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

    I would recommend this to a friend
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