Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,277 reviews
Pros mentioned:
Installation, Knowledge
Rated 5 out of 5 stars
Excellent customer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed the cameras well. The install included solar panels to recharge the cameras. I have to change the location of the solar panels as they were not picking up the sun despite the installer's prediction. They were not charging the cameras at all. I tried contacting the agent and his manager without success.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time
security the wiring for the cameras and made sure they were recording the areas I wanted.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sean was professional and very helpful. He installed all four cameras and helped my wife with the apps on her phone as she is not tech savvy. Furthermore, he made some recommendations on how to improve our internet connections. I would give him a 10 out of 10.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mr Kevin, a Geek Wizard installed my Arlo security camera. Knows his job extremely well. The best in the business. Mr Kevin also explained to me in great details how to navigate the Arlo camera system. I have a great understanding of the Arlo system by the time Mr Kevin left my house. Thanks Mr Kevin.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed all of my cameras and had to move them around until I was happy also connected all of them to my phone and also took the time out to explain it all to me and my daughter
This reviewer received promo considerations or sweepstakes entry for writing a review.
COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician