Customer Ratings & Reviews

Withings is NOT a reliable company. My watch malfunctioned about 18 months into owning it. I was able to following the instructions to reboot. Then, about 6 months later, my watch died. I tried all of the rebooting instructions for about a week. When I contacted customer service, they said I need to replace the watch. It was a few days over the 2 year warranty period and the would not replace the watch. Rather, they offered a 25% discount. After appealing this, they upped the discount to 50%. Had I simply said my watch was broken after 18 months, which I should have done, they would have replaced it then. I'd go with a company that believes in customer support and service.