Customers value the accuracy of their orders and are disappointed when they receive the wrong product. Preordering does not guarantee receiving the correct item, as many customers who preordered the Endless Punishment deck received the Jump Scare deck instead.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
Rated 1 out of 5 stars
Disaster
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bestbuys implementation of this set was horrendous, i ordered the endless punishment and got jump scare, luckily enough my friend ordered jump scare and got endless punishment so we traded, but i know many were not so lucky.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Sent wrong order
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought endless punishment, got a different set. This is ridiculous
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Got the Wrong Deck
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like everyone else, I received the wrong deck. Will try to return to local Best Buy as this is very common with this set release.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great pick up at a great price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up the deck on clearance. I always appreciate a magic deck on sale.
I would recommend this to a friend
Rated 1 out of 5 stars
Preorder bait and switch
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not preorder from Best Buy! I preordered Endless Punishment by name and they tried to give me this or another set. They told me it was all the same to them. Lost trust and a customer!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Scam
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I also ordered Endless Punshiment and got set Jump Scare instead. I placed my preorder two months in advance and still got sent the wrong thing. Online options for support are practically nonexistent. Best Buy refunded me at least, but not before trying to tell me that I couldn’t return because it was outside of the 50 day window. Won’t make the mistake of ordering Magic stuff from Best Buy again, that’s for sure
No, I would not recommend this to a friend
Rated 1 out of 5 stars
They will send you the wrong one.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Order online, and they sent the worng one. No problem, it happens. The problem is i called to get it sorted out, and they won't. They told me it was my fault even though its the image of my purchase and the actual item is different. Said it wasn't their problem. It happened to a lot of people, and it's why you can't find it on the site anymore. Dont buy
