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Customer Ratings & Reviews

Customer reviews

Rating 2.5 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

33%would recommend to a friend

Customers are saying

Customers find value in the durability of the 3.5CH Hercules Remote Control UNBREAKABLE Gyro Helicopter, describing it as a great and durable helicopter for kids over 10. However, some customers have concerns about the charging port, with comments suggesting that it is either loose or broken off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Control

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design but never got off the ground. Ordered a particular color and received another color. Also controller had a lever missing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Miss leading information

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says unbreakable & it's not!! My husband played with it twice & the stabalizer bar broke. Also the fully charged battery lasted less than 25 minutes. I won't buy this again!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Broke even tho states unbreakable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke first time we used it would like a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hercules helicopter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products is of great quality. I thought it was just a way of marketing but since the day i bought it i have realized it is a great toy. The battery has long life and it flies with ease. My kid loves it so much

    I would recommend this to a friend
  • Cons mentioned:
    Control

    Rated 1 out of 5 stars

    Indestructible helicopter remote control came brok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worlds first Indestructible remote control helicopter only one problem the control broke. If your firm with your grip. Maybe let’s the kids fly it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    False advertisement!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever first came broken and returned it. Ordered second one and was broken after 2 uses. Says it is unbreakable on box itself.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Disssatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have already returned it!! Didn’t last one day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a first remote control helicopter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great durable helicopter for kids over 10+. My kid really enjoys flying it and its a pretty big size for a remote control flying object.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patman

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to fly love it and so much fun my kids. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Broke within 15 minutes (not unbreakable)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three issues within the first 15 minutes of playing with this. 1) My charging port broke when I charged the helicopter, 2) The top piece of the controller antenna disconnected from the rest of the antenna the first time I closed and then extended it, 3) and the helicopter stopped working after 15 minutes. I changed batteries in the controller and only the lights work now. The blades will no longer turn. I feel bad for the kids that received this product for Christmas (8 reviews on Amazon and all were 1 stars (7 charging ports). This is a piece of junk, DO NOT BUY IT or if you have RETURN IT!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Nice size for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son. Only flew it once. Once it went down, it stayed down. Charging port came loose and fell into body of copter. Both very disappointed. Hope we can return it. Will find out.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved up to buy something he really likes, and when he saw this he couldn't resist. We have been trying to fly this all day and it doesn't want to fly forward or even steer the right way. Taking this back as soon as I get a chance!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    100% Pure Junk: Save Your Receipt!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the packaging claims that this item is unbreakable. It is as unbreakable as the Titanic was unsinkable. The helicopter flew one time, and it stopped working without any reason. I never crashed it or mishandled it. It just died. Best Buy shouldn't sell any item that claims to be unbreakable. Then again, Best Buy shouldn't sell items that claim to work universally, like universal chargers, which are actually not universal. At least I got my money back, and customer service was outstanding.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 2 out of 5 stars

    cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port is either loose or broken off. Haven't even been able to charge it once.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Save your receipt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easily breakable. First time the rear propellor came off. The a/c jack broke so we couldn't charge it, the main propellor also broke the first day. What a piece of junk!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    It is breakable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a hard landing on its maiden flight the charging port will not hold the charging cable anymore

    No, I would not recommend this to a friend
  • Cons mentioned:
    Control

    Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift that was bought for my nephew of 8. Simple to fly, even easier to crash. Actually spectacular crashes some with the blades sticking into the ground but it has worked great after every crash. I think I like it better than the 8 yo, having a blast flying it. Highly recommend it to anyone looking for a RC type helicopter. Biggest issue was fixing the trim (round knob on bottom right of controller).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for Christmas and it doesn't work. Returning it in the morning. Hopefully we can exchange it for one that works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value, lots of fun, very durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal at $49 bucks! We've had nothing but fun with it (my kids and I). It comes ready to fly, and you CAN NOT break it, even if you try (and, believe me, my kids have tried!) The built-in gyro makes stable flight easy and fun. Even a neophyte at RC flying (like me) can master it in minutes. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got this product for my son. This is an awesome rc helicopter and a great value for the money.

    I would recommend this to a friend
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