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Customer reviews

Rating 4.8 out of 5 stars with 140 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 140 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera – The camera is one of the first things I noticed. The difference in sharpness, color, and low-light shots compared to my older iPhone is huge. The triple 48-megapixel setup captures incredibly detailed photos with realistic tones, and videos look crisp and smooth. Whether I’m taking quick everyday pictures or trying to be a bit more creative, the results have been consistently impressive. Battery and Performance – The battery life has honestly surprised me. It easily lasts me a full day, and sometimes well into the next without needing a charge. The new A19 Pro chip makes everything feel faster and smoother — from multitasking to gaming — with no lag or overheating. It just runs effortlessly, no matter what I’m doing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    A surprising upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 15 Pro Max, I wasn’t expecting much of an upgrade. This phone surprised me. Not only is it more stable (essentially no stuttering), but the battery life is better than advertised. No matter how much I use my phone it lasts the entire day. The color is controversial but I love the orange. The screen is bigger (noticeably) than my 15 Pro Max and the camera control is actually more useful than I expected. Overall this is a phenomenal package by apple that doesn’t add too many new features, but polished the experience in ways that were much needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Performance, Stunning Display, Premium E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 17 Pro Max from Best Buy, and the overall experience has been excellent—from both the device itself and the in-store service. The performance is outstanding. Everything feels incredibly smooth and fast, whether I’m multitasking, streaming, gaming, or using the camera. The large display is bright, sharp, and immersive, making videos and photos look amazing. Battery life easily lasts all day with heavy use, which is a big plus for daily productivity and entertainment. The build quality feels premium, and the phone is comfortable to use despite the larger size. Camera performance is impressive, especially in low-light conditions, producing clear and detailed photos and videos. My Best Buy in-store experience was smooth and efficient. The staff was helpful, knowledgeable, and made the activation process easy. I appreciated being able to see and compare devices in person before purchasing. Overall, the iPhone 17 Pro Max delivers top-tier performance and reliability, and Best Buy made the purchase process simple and convenient. I would confidently recommend both the phone and Best Buy to anyone looking for a premium smartphone upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone 17 Pro Max and how it feels and operates. The way it is build it feels solid. Apple really made a good phone this year and I hope to keep this phone for a while. Some thought went into this phone at apple lab. I tried Android S25 but could truly could not enjoy it and do all the things I wanted to do that I could not with iPhone 17 Pro max. I have so much money invested in apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Takes great photos!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are great and I have had an iPhone for about 10 years or so. What I was looking for was a good camera on the phone and iPhone 17 delivered it. The zoom on this camera is very good compared to my iPhone 14. My shot of the Super moon was very good. No need to lug my big camera anymore on my travels. iPhone 17 is all I need now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it highly recommend the best iPhone yet to hit the internet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great quality camera. Only complaint I have is the side camera button, it’s always getting pressed on by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I do miss the titanium as this does leave dents and scratches a lot easier, but other than that it’s a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet the look feel and size wish they made a black but the orange is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it new technology of Iphone is awesome. Thank you my husband gift for this Christmas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it. It has features asking you to do Face ID and some of the ways of finding things but overall, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet and Best Buy made it super easy to pick up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 17 Pro Plus has impressed me on every level — it’s fast, intuitive, beautifully designed, and truly feels like a creative powerhouse in my hands. The camera captures rich, true-to-life detail (even in low light), the battery lasts comfortably through a full day of work and travel, and the upgraded display and audio make content creation, calls, and presentations feel seamless and elevated. More than a phone, it’s become my go-to productivity tool — keeping me connected, creative, and organized with zero friction. A meaningful upgrade for leaders, creators, and anyone who values innovation with purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Back to Apple!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to iPhone. Traded in my Pixel 9 pro for the iPhone 17 Pro Max! Best Buy and Verizon gave me a great value for my trade in. Spent the time with me moving from android to iOS. Got a great deal/value in service. Phone battery has been great with no operating issues at this time. Camera is great. The apple call screening is a wonderful and well done addition. No stuttering from the display with video or games that are played. I will update if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing Camera and Excellent Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 17 Pro Max feels very premium to use. The camera quality is outstanding with sharp details and natural color tones, especially in low light. The battery lasts all day easily, and the performance is extremely fast with no lag. The display is bright and smooth. Overall, this phone has exceeded my expectations and I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing Camera and Excellent Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 17 Pro Max feels very premium to use. The camera quality is outstanding with sharp details and natural color tones, especially in low light. The battery lasts all day easily, and the performance is extremely fast with no lag. The display is bright and smooth. Overall, this phone has exceeded my expectations and I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Color

    Rated 5 out of 5 stars

    Love the orange color iPhone 17 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I love the color cosmic orange. It’s the reason why I upgraded my old iPhone. Better enhanced camera, super long battery life, not too big and bulky. I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. I have upgraded from the 15 Pro Max. While the improvements are minor, the new camera button, battery life and 8x camera zoom increase the usage and flexibility of the phone. Downgrading from a Titanium frame back to the original Aluminum frame does help with the heat dissipation from the faster processor and the new vapor cooling chamber helps keep the phone very cool. The downside is that the Anodized Aluminum OS much easier to scratch so keep a case on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best iPhone Yet — Powerful and Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 17 Pro Max is absolutely incredible. From the moment I started using it, everything felt fast, smooth, and premium. The display is stunning with vibrant colors and excellent brightness, making videos and everyday use a pleasure. Performance is flawless — apps open instantly and multitasking is effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new phone. I updated from the 15 pro max so there's not a lot to the day to day speed wise. The big change is the battery life. Wow! i could go 2 1/2 days without charging if did my normal day to day things. I like the new design and i understand why everything was done the way it is. i also notice the extra brightness outside with 3000 nits, very bright. i don't ever go without a case and screen protector so the while scratch gate thing i dont worry about

    I would recommend this to a friend
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