Customer Ratings & Reviews

I really like the design and functionality of this refrigerator. The ice and water dispenser is convenient and works smoothly, and the measured fill feature is a convenient feature, very helpful for filling bottles accurately without spilling. The fridge is spacious, runs quietly, and keeps food at a consistent temperature. Overall, i feel it was thoughtfully designed. However, I’ve noticed condensation forming on the freezer gasket, which is concerning. While it hasn’t affected performance yet, I’m worried it could lead to mold, sealing problems, or long-term wear. If this issue can’t be resolved, I may have to consider returning it, which is disappointing given how much I like everything else about it.

Excellent service, the fridge is beautiful and works perfectly, spacious, the color and handles are my favorite. The best buy geek squad were excellent, corteous, explained and answered all my questions, overall a very pleasant experience would recommend 100%.

For more than a year we’ve been shopping for a refrigerator, our old fridge is still working but it’s been on its last leg. The price of the new fridge we like almost prohibiting. A few weeks ago while I was shopping at Best Buy’s online l had seen the open box link. A short trip to the warehouse and there we found the fridge we always wanted at a very affordable price. in a few days it was delivered and what a difference it made in our kitchen. This Kitchen Aid product looks like a million and it performs even better. I never seen my wife so excited about an appliance before “it feels like I am at the store when I reach into this fridge” she said!

So far so good. We are enjoying it. We have the space we require to store our food and snacks. Beat of all the water dispensed tastes great. For some reason we have noticed some condensation on the door. I need to figure out what could be causing this. Bus so far we are very satisfied.

So far so good, plenty of fridge space. Only noise i hear is when ice drops(comparing to other reviews). Got an open box that looks brand new. Heppy so far!

We had to return the first refrigerator that was delivered because it was very noisy when the compressor was running. Best Buy was true to its word and had another refrigerator delivered which is working perfectly. Glad to have dealt with Best Buy as they resolved our problem promptly; also liked their no interest for 18 months financing too. Would purchase from Best Buy again.

I was surprised to find that my finger prints did not show up on the fridge when I touched it. I was also surprised by the brightness of the built-in lights. The storage capacity is also really good. I was able to move everything from my old fridge to this one with a lot of room left over. I would highly recommended this fridge to anyone.

I purchased all new KitchenAid appliances when I renovated my kitchen. My 27 cu ft French Door refrigerator is so quiet and so roomy and I love the ice maker located on the inside door! The platinum interior and pull out drawer compliment the interior. I highly recommend KitchenAid!

Love how roomy this fridge is and the adjustable shelf for tall things. Very sleek and beautiful inside and out. Enjoying the water dispenser and ice maker since my 27 yr old Kitchenaid fridge did not have that. Love how easily I can see everything in this fridge too.

We bought a KitchenAid because of the reputation for quality. We have gone through several refrigerators and they break within a year. We have had this one for almost 4 years and it's a good thing we bought the 5-year warranty. The space is very small even though there's not a huge ice maker inside of it to take up half of a shelf. It is hard to fit items on the doors and we are waiting for the repairman because it no longer makes ice. From the very beginning the seal between the refrigerator and freezer has always been wet but we've had a lot of situations going on over the past few years, and have not been able to address it. The seal being wet should not affect the ice maker because the ice maker is in the refrigerator not the freezer. It is very loud. Sometimes it sounds like there is a dump truck in the kitchen, and sometimes it sounds like it's sending a fax. I don't love the industrial handles but to buy regular handles instead of the industrial look was way too pricey.

My new refrigerator has some really nice upgraded features. On the ice/water maker is always pre-lit. The freezer has a special area for pizzas to stand verticle in the front part of the freezer drawer. It's very roomie, as it has a glass shelf at the top where you can push in the shelf to make room for taller items. It's a very sleek design and nice looking

High quality refrigerator with beautiful interior. We recently had to replace our old refrigerator and spent several weeks deciding on brand/model and kept coming back to this model of KitchenAid. Ice dispenser is fast and holds a good amount of ice. Only small critique is the dispenser and ice maker are slightly louder than our previous refrigerator (which was a Kenmore Elite). Not really a big deal but something to note. Would highly recommend this purchase.

We didnt want to buy a new fridge, but after our 3 y/o Whirlpool up and died a secind time, it wasnt prudent to bring it back to life. Wife heard this Kitchenaid call out to her as I searched for another Whirpool. Happy wife, happy life, right? Except im just as happy as she is! This was built with large families in mind. The features like "measurable" water output is really Extra. The small ice cubes with a great ice crusher is my favorite feature. But hey look! A place large enough for a frozen pizza!This fridge is as beautiful as it is functional!

I like it very much! It’s a good size, and it looks great. I wish there were a tiny bit more more door storage, and the drawers tend to slide out on their own a little bit towards me, but that could be because it needs leveling.

So glad I chose this KitchenAid refrigerator to match with my KitchenAid stove. Love all the features and the beautiful matt gray color inside against the panel lighting is so spectacular. I enjoy opening my fridge everyday just to gaze at the luxurious inside and especially the movable tray. Also, appreciate the measured fill feature on the outside water/ice feature. I am very pleased and satisfied with this purchase and highly recommend this KitchenAid Refrigerator!

We read several reviews of different refrigerators, before deciding on the Kitchen Aid. It meet all our expectations for quality, dependability, capacity and it’s just beautiful too, no refrigerator magnets on this one. We took delivery a couple of days later and Fernando and his team worked like clockwork. Each one had a specific task to complete. He walked us through the do’s and don’t of setting up the refrigerator. Afterwards asking if we had any questions. They were in and out in just 20 minutes.

Sleek and modern. Tons of space plus ice that’s easy to access on the inner and outer door. Filters gave easy access and gave water tasting great and no odor in the refrigerator.

Good fridge. Lots of space. Like the pull out shelf. Ice maker bucket is better than any fridge I’ve had

We like the KitchenAid refrigerator, stove and dishwasher recently purchased at Best Buy. Disappointed with the refrigerator (open box) condition at the time of sale vs delivery. See attached before and after photos. Can you help me find a new bottom drawer. It will resolve 80% of the scratches and fully resolve the dent. Vinyl floor (installed 4 days ago) scratched and scuffed. Delivery guys need an appliance dolly (platform and 4 wheels). They did a good job with the available equipment. This was a drop off and pick up task. Delivery guys made an extra effort and moved appliance to a second room. Good customer service. I believe the extra request was in the delivery notes. Thanks! (Damage could have happened after sale and prior to delivery)

Overall I love the kitchenAide - I’ve had kitchenAide fridges for 20 years or more. Love the style, the features and reliability. Only had the latest purchase for a few weeks so I’m hoping it is just as good as my old one.