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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,339.99

Customer reviews

Rating 4.5 out of 5 stars with 837 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice for its ice variety, overall performance, and large capacity. Many appreciate its size, design, and quiet operation. However, some customers have noted limitations with the shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 837 reviews
  • Pros mentioned:
    Capacity, Design, Ice variety

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely roomy inside, looks beautiful in my kitchen. Love all the ice options/. Features. Extremely cold!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice variety
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Dual Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual Ice maker is what we were looking for. We use to have a counter ice machine which was a pain but love the ability to make additional ice. Refrigerator has a lot of room. Only negative is the shelf placements inside and delivery was not ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, we recently got it- maybe around a month ago and I have no regrets. It is very spacious and functional, the stainless steel looks modern and sleek.. immediately gave an upgraded look to my kitchen! I have gotten several compliments from friends and family from when they’ve came over to my house. I love the different compartment sizes, how the shelves are adjustable, and the drawers are spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator! Having four ice options is amazing, keeps everything cold and keeps me happy! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Overall performance

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator; everything stays cold. There is ice through the door and two ice trays in the freezer, one for small cubes and one for large cubes. The ice containers are large with lots of ice, and the refrigerator makes ice quickly. The sphere ice refrigerators make only a few pieces of ice per day.. I love having three ice trays full of ice at all times, with a quick refill ability. Two trays of storage in the freezer is also nice on tray slides back for access to the second tray.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fantastic Fridge for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Samsung Fridge. It has everything we need, is very spacious inside, is super quiet, makes great ice, and runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice variety

    Rated 5 out of 5 stars

    My New samsung 31 cu. ft. French door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different ice making options. Spacious, i can also control and monitor remotely with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fresh this fridge keeps all my groceries, there's plenty of space for what we need its overall a great fridge for the price, only thing i would change is the left door does not stay open like the right door does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this fridge after I had my other Samsung refrigerator for 10 years it still ran and was functioning fine I installed it by myself I took the doors off and it was a fairly easy process I like the easy off flip tabs on the top doors just dont lose the shims for so your doors are aligned when putting back together. I like the lighting its nice and bright to see items. NOISE -seems to be really quiet when on I wish the drip tray would of been a tad larger under the water dispenser. The ice maker is really slick even though it didn't come with an ice scooper. The door fridge handles are not installed you will have to put them on just dont over tighten per instructions. Everything in the fridge has plastic protection its about 5-10 minutes pulling plastics.. Great refrigerator for the price seems efficent I would buy it again the darker plastic trays in the doors is a nice touch..

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 4 out of 5 stars

    Samsung 31cu. ft. Good fridge repl 12 yr samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the fridge has done very well. the ice makers are on point. The top shelf is a tad flimsy so we make sure to put only light items on the left side but the most heavy items like eggs on the right. a couple of the shelves can be changed though we just kept the default layout it came with. The bottom ice maker and included a scoup that rests in the slot make for it to rest are great and we interchangeably go between the smaller and bigger ice on a regular basis. Small for kids and bigger for our tumblers. The water dispenser is nice and quiet. We like the door alarm and the connect to wifi used to alert the app whether a door has been left open and when it's closed. The fridge does not get very cloud. so far, we have not seen the past issues with the top icemaker but it's still new to give a better judgement on that. We did get the warranty in case something happens. the bottom freezer has a lot of space and we like the fact that the drawer in the freezer can be moved to get to what's below it. Parent benefit: Front doors are magnet friendly Any controls for refrigerators on on the inside right door as well as any controls for all 3 ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung French Door Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sweet! Has a lot of space. The layout / design of multiple doors and shelving makes it easy to organize. You can reach in and grab what you want without having to move things around, even when its full. Like the icemaker and door dispenser. Looks sharp too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice variety

    Rated 5 out of 5 stars

    2024 Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. It has plenty of room for everything we want to keep cold and is much easier to organize than our old one. Four different kinds of ice is handy! But as members of the older generation, we would like manual controls for setting temperature, etc. in the refrigerator as opposed to an app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we’ve had this refrigerator for like a month and a half now, and so far we have not had any issues. I thought it was just as big as our old one but it seems like we can put more in it than the old one. I’ve read other reviews before we purchased this fridge but it’s been great ever since. My kids love that there’s two ice makers. The freezer is capacity is huge. All in all, this fridge was a great purchase! So much space!

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Appliance envy averted!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an old timer, not easily impressed, certainly not by an appliance, but my husband and I, after having this refrigerator for a month, are still saying “I love this refrigerator”! The interior space is great, the full bottom drawer allows us to easily see the cheeses and meats for which we’re using it, and best of all, the two ice makers ! We honestly didn’t really take note of that feature, or give it its due credit, when we selected this refrigerator/freezer combination! Now, we’d never consider buying another without this and are recommending it to everyone! We live in Texas, always carry a water bottle and we use a lot of ice! The convenience of filling our water bottles from the ice bins in the freezer vs. the external dispenser, saves so much time! Just love this refrigerator/freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice variety

    Rated 5 out of 5 stars

    Loving my new Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The ice and water dispenser are great and the bonus 2 sized of ice on the lower section always full when you need a large amount. Plenty of space and the extra sliding shelf for additional room to accommodate taller items is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice variety

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The large capacity is amazing, we have never run out of room even after a large grocery shopping day. Our favorite feature is the 4 types of ice that this refrigerator makes. We are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Customer service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went there looking for a large capacity fridge with a bigger freezer. We didn't want the side by side again. And our sale rep helped us a lot, eas very knowledgeable of what was in stock. So our experience was fast and gave us a great deal with delivery in 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Awesome SAMSUNG refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is so wonderful! So spacious and with the internet connection is so easy to know and manage many functions that it possesses. It has two ways of getting three forms of ice, half moon ice, small cubes and big cubes. We are so pleased with it and recommend it 100% to any one that one a nice and spacious refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Best Fridge I have ever owned.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had mediocre/cheap refrigerators and finally decided to upgrade. Did a lot of research and had experience with many different fridge styles but this one is the best!! My favorite feature is the 4 different types of ice with the option to dispense or scoop directly from the freezer. Also I have always typically had side by side fridges, and it always lacked freezer space. This freezer is huge!! I barely use our garage deep freezer anymore! And it looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Love the ice. Don’t like the flap on second door, flips too easily and keeps the door open.

    I would recommend this to a friend