Customer Ratings & Reviews
See more imagesLG - 36-in Wide 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - Stainless Steel
- Model:
- LS27T3230S
- SKU:
- 6593466
Highly rated by customers for:
Customer reviews
Rating 4.5 out of 5 stars with 273 reviews
Top Mentions
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- Rated 5 out of 5 stars
LG Side by Side Refrigerator/Freezer
JoanEC Posted
My new LG side by side refrigerator/freezer with external water and ice dispenser was purchased on Labor Day at the Deptford, NJ, Best Buy store. The LG was chosen to replace the similarly designed Frigidaire Gallery which had provided very reliable service for nearly 30 years with minimal repairs over that timespan. Unfortunately the Frigidaire's life ended. I especially like the LG's updated feature of the in-the-freezer-door ice maker that allows for more shelf space inside the freezer itself. I am very happy with my selection.
I would recommend this to a friend - Rated 5 out of 5 stars
LG Fridge, worth it.
Kimberly Posted
Our old fridge has run it's course and it was nice to get this LG Fridge on a sale no less. It has work flawlessly and stays cool for longer and cools items quicker.
I would recommend this to a friend - Rated 5 out of 5 stars
Home Maker
PinkyK Posted
This is a nice upgrade from what we had. It adds value to our kitchen and house. It is a perfect fit for the opening we had.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Perfect for us.
VaughnM Posted
Loving this fridge. Works great, looks great and was on sale.
I would recommend this to a friend - Rated 5 out of 5 stars
Great refrigerator!
Lizzie Posted
We love our new fridge! It’s bright and roomy and keeps everything cold and fresh. Plus it’s easy to keep clean and is a beautiful appliance in our kitchen.
I would recommend this to a friend - Rated 5 out of 5 stars
Best refrigerator!!
CindyA Posted
I love my refrigerator, I love the space it has. Helps me keep everything organized.
I would recommend this to a friend - Rated 5 out of 5 stars
Excelent
MeysiI Posted
The purchase of this refrigerator was excellent. It is very spacious, large, and fits all of our needs perfectly. I highly recommend this model to anyone looking for both size and quality.
I would recommend this to a friend - Rated 5 out of 5 stars
Simple but unique
MelandroB Posted
Sleek design and very easy to use. The water and ice dispenser is unique. Storage for produce is big same as the chiller for frozen goods. The price is affordable and will recommend it to the rest of my family and friends.
I would recommend this to a friend - Rated 5 out of 5 stars
My LG Refrigerator is the best!
ColleenS Posted
I always consult Consumer Reports. You can't go wrong w/ LG!
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect amount of fridge for the price…
JoshS Posted
This is the perfect fridge for the price, the guys at BB showed it to us. We are happy with it so far if you are shopping for one look no further!!
I would recommend this to a friend - Rated 5 out of 5 stars
Great quality
RobinD Posted
Very happy with this fridge. Plenty of room for everything! Freezer keeps the perfect temperature. Nice ice.
I would recommend this to a friend - Rated 4 out of 5 stars
Real BEST buy!
Dong Posted
Just relocate here in the city of Akron. And in need of some appliances. This store branch has everything I needed. The sales staff were very patience after giving all the product details let me choose from variety of models. Kudos! It's really a Best buy!
I would recommend this to a friend - Rated 4 out of 5 stars
Good Buy
CarlosF Posted
Purchased the item above and it was right what we needed. The unit is easy to install and easy to change settings. Very cost efficient. I love the long handles. It also beeps if you leave the door open for a long periods of time.
I would recommend this to a friend - Rated 5 out of 5 stars
LG refrigerator
BarbaraC Posted
It's really good, I love its color and everything it has
I would recommend this to a friend - Rated 4 out of 5 stars
Solid design. No regrets
KatelynS Posted
Overall good purchace so far. Water dispenser is simple and works great
I would recommend this to a friend - Rated 2 out of 5 stars
Lg fridge
HadiehK Posted
Water not working since we got it don’t know the reason
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, HadiehK. Thank you for reaching out. We understand how important it is for your LG Refrigerator (LS27T3230S) model's water dispenser to work properly from day one. A few things can cause the water dispenser to stop working on a new unit, and one helpful step you can try is checking whether the water supply valve behind the refrigerator is fully open. If the valve is partially closed or the line isn’t fully connected, the dispenser won’t get enough water to operate. For more guidance, visit https://www.youtube.com/watch?v=jBnW5weYT5Y. We’d like to take a closer look at your situation and make sure your case is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so that our team can assist further. ^Juvy
- Rated 1 out of 5 stars
Very slow ice maker
Noah Posted
Had it about 3 weeks, pretty good but returning it because it was producing really slow ice had some one came look and checked it out but still didn’t produced as fast long story short if you’re looking for a fast icemaker, this isn’t it produces really slow picture attach shows it being empty produces really slow even of a party if 2 it will not keep up but besides that no other complaints
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Noah. Thank you for sharing your experience with your LG Refrigerator (LS27T3230S) model. We understand that fast ice production is an important feature, especially during events like parties. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve ice production, we recommend ensuring that the freezer is set to the optimal temperature (around 0°F/-18°C) and checking that the ice maker's water line is not clogged or frozen.
If you'd like assistance with this or have any further questions, please send us a private message on social media @LGUSSupport. Our team will be happy to explore any potential solutions and assist you further. We appreciate your feedback and are here to help. ^Juvy
- Rated 2 out of 5 stars
Refrigerator
DollyJ Posted
I noticed a bent in the door (not visible from every angle) after the 14 day allowance. Sent pictures....I was told that I would get help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Dolly. Thank you for reaching out and sharing your experience with the LG Refrigerator (LS27T3230S) model. We appreciate your attention to detail and understand how important it is for your product to arrive in perfect condition.
If you've already sent pictures and were told assistance would be provided, we recommend following up directly with our team to ensure your case is being reviewed. In the meantime, please double-check that your unit is installed on a level surface and that the door opens and closes smoothly — even a slight tilt can sometimes affect alignment. For more details and support, visit https://www.lg.com/us/refrigerators/lg-ls27t3230s-side-by-side-refrigerator. For further support, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and include your case number or previous correspondence if available. We're here to help. ^Juvy
- Rated 1 out of 5 stars
Disappointed
2Walker Posted
Disappointed in Bestbuy. Love the refrigerator payed the delivery guys $160 dollars for a five min job and it looks as if they cut the watwr lines on the fridge. Bestbuy said that you only get 15 days to tell them of a probkem ro contact LG. Watch where you spend your money. Would of got at least 60 days at Lowes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LS27T3230S) model. We’re glad to hear you love the unit itself, and we understand your situation regarding the delivery and water line issue—your feedback is valuable. We strive to provide reliable, high-quality products and ensure a smooth experience.
If the water line appears damaged or cut, we recommend inspecting the connection point behind the refrigerator and replacing the line with a certified LG-compatible water hose. This ensures proper fit and safe operation for the ice and water dispenser. Make sure the water valve is turned off before making any adjustments.
For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. ^Juvy
- Rated 1 out of 5 stars
Disappointed Again!
CamH Posted
The 3rd appliance that has damage out 4. Not happy at all. Is it really that difficult to deliver these extremely expensive appliances without damage? It was in the box and showed no sign from the outside of box.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Cam. Thank you for sharing your feedback with us regarding the LG Refrigerator (LS27T3230S) model. We understand your concern about receiving multiple damaged appliances, especially after spending a significant amount. We strive to provide exceptional service and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit.
To help resolve this, we suggest reaching out to the delivery team to report any internal damage, as well as checking with Best Buy customer service at 888-237-8289 to ensure proper handling during delivery.
Please send us a private message on social media @LGUSSupport, and we'll work with you directly to ensure the issue is addressed swiftly. We’re committed to getting this resolved and making sure your experience with LG is much more positive moving forward. ^Juvy