Customer Ratings & Reviews
See more imagesSony - 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Model:
- K43S20M2
- SKU:
- 6623767
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 255 reviews
Top Mentions
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- Rated 5 out of 5 stars
Sony 43” Bravia tv
PAMELAB Posted
It all went very easy setting up the TV and I’m very happy with the picture but most of all I was so impressed by the young man who helped helped me check out and and took took me to him to my car with the TV and put it in the car for me since I’m an elder I’m a senior person. Thank you very much.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi PAMELAB,
It is truly wonderful to know that you found the setup process easy and that you are enjoying the fantastic picture quality of your new BRAVIA 2 II. We also love hearing about the exceptional care the store team took to assist you from checkout all the way to your car.
Thank you for trusting Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Great product for the price!
LINDAM Posted
So far there’s nothing not to like. Easy set up and picture quality is exceptional. Lots of great features and easy integration with additional plugins. I did purchase a solid, swivel base for support and peace of mind from accidents. I give this product for the price “5” out of 5 stars so far.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi LINDAM,
It is truly wonderful to know that you are enjoying the exceptional picture quality, smooth setup, and great features of your new BRAVIA 2 II. Pairing it with a sturdy swivel base was a smart choice for extra peace of mind, and we are delighted that it has delivered a five-star experience for the price.
Thank you for choosing Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Sony Bravia II
KateM Posted
This 43” TV fits my new smaller space perfectly. The color and sound quality are exceptional. It’s a Goggle TV, which was easy to set up and navigate. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello KateM,
Thank you for your wonderful feedback! We are delighted to hear that the K-43S20M2 fits perfectly in your space and that you’re enjoying its exceptional color and sound quality.
With Google TV built in, it’s designed for easy setup and smooth navigation, making your viewing experience even better.
Thanks for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Rated 5 out of 5 stars
Recommended TV
JRR2000 Posted
Excellent Tv for the garage work out gym. Easy prompts to set up TV. Ethernet connected so Apps work fast and efficient. The host of audio and video features were high price points 5 years ago. Not so today. This TV’s features and price point was a no brainer to purchase. Highly recommended for a bedroom TV or small family room setting. You won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JRR2000,
That is fantastic feedback! We are thrilled to hear that the 43" BRAVIA 2 II LED TV is an excellent fit for your garage gym, and that you found the setup easy. We are especially glad you are enjoying the fast, efficient app performance via Ethernet and the great value offered by a host of advanced audio and video features now available at a highly accessible price point.
Thanks for choosing Sony.
Best regards, Eliab
- Rated 5 out of 5 stars
Sony Bravia 43 inch LED TV
PaulF Posted
This Sony Bravia, 43 inch TV is absolutely stunning clean simple design beautiful picture clarity beautiful color sharpness detail just absolutely beautiful. Glad I purchased it. Excellent remote control as well.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi PaulF! Thanks so much for sharing your review with us.
We feel privileged to know that your K-43S20M2 is providing such stunning clarity and color. It is wonderful that the design and the remote control are adding so much to your experience!
The BRAVIA 2 II features our 4K HDR Processor X1, which works in real time to cut down on noise and boost detail for a lifelike image. It also uses TRILUMINOS Pro technology to display over a billion colors, ensuring that every scene looks natural, sharp and incredibly vibrant.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Rated 5 out of 5 stars
Great purchase1
Angel Posted
This purchase was for the office, it exceeded my expectations. It replaced a LG 43 inch tv, the Sony tv picture, colors, sound and Google operating system are excellent. Glad I purchased this tv, I recommend it to anyone looking for a small tv for office or guest room.
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for your fantastic review, Angel!
We are absolutely thrilled to hear that your K43S20M2 television purchase for the office exceeded your expectations!
It's incredibly rewarding to know that the Sony TV's picture, colors, sound, and the Google operating system are all hitting the mark and are performing so excellently compared to your previous TV. We appreciate you choosing Sony to deliver that superior quality, even in a smaller size.
Thank you for your strong recommendation for use in an office or guest room!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Great tv
GARRETTS Posted
Picture quality is excellent. Always satisfied with SONY entertainment products.
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the feedback, GARRETTS!
We are so glad to hear you are loving the excellent picture quality on your K43S20M2. The 4K Processor X1 does an amazing job upscaling your favorite content with sharp details and rich colors on that BRAVIA 2 II display. It is awesome to know we continue to hit the mark for your home entertainment!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Sony TV
HaroutB Posted
We love Sony and we love purchasing at Best Buy. Our little sone broke our TV by swiffer handle by accident and we went to the store same evening and bought this amazing TV, the size is perfect for our house.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi HaroutB,
We couldn't be happier to hear that your new BRAVIA 2 II is the perfect fit for your home, especially after such an unexpected living room accident! While we are sorry to hear about the fate of your previous TV, we are glad we could be there to save the evening and bring the magic back to your family's movie nights.
We truly appreciate your loyalty to our brand, and thank you for being a valued part of the Sony family.
Regards,
Dominick
- Rated 5 out of 5 stars
Super color
dfword Posted
Super color, great remote. The Google Bravia menus are fast and accurate. TV mounting was simple too.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Dfword,
Thank you so much for the 5-star review of your Sony BRAVIA 2 II! We are honored to hear you love the super color—that’s the 4K Processor X1 at work, delivering those vibrant images. We appreciate you noting how fast and accurate the Google TV operating system is; our goal is seamless viewing for you. It's also great that you found the TV mounting simple and are enjoying the great remote. We hope you continue to enjoy a beautiful, high-quality picture for years to come!
Thanks for choosing Sony!
Regards,
Dominick
- Rated 1 out of 5 stars
Damaged fireplace
user250982 Posted
The fireplace had multiple damages. Photos attached.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Easy exchange
GaryM Posted
Actually, this set only worked well for about three days before going Bonkers. Returned it for larger screened Samsung. Great policy and very well handled. Great manager and great place to shop. Salespeople very knowledgeable and helpful.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi GaryM,
We are truly sorry to hear that your BRAVIA 2 II didn’t meet our quality standards and that you experienced these issues so early on. While we're disappointed we missed the mark this time, we sincerely appreciate your loyalty over the years and are glad to hear the Best Buy team took great care of you during the return process.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Great for the price
Alisha Posted
I got two of these TVs to replace 2 older TVs in our bedrooms. One of the TVs I replaced was around 10 to 12 years old, so this was a major upgrade to that TV. Being that this was for our bedrooms and not our main living room TV I didn't need anything super fancy or huge. I just wanted something easy to use, with access to all our main streaming apps. This fit the bill. It fit up on the wall mounts we had for the older TVs so we didn't need to swap those out. It was fairly light compared to the 10 year old TV even though they were the same size. It has access to all the normal apps: netflix, youtube, hbo, spotify, etc. It was easy to set them up though I will say I am not a huge fan of the layout of apps. I was hoping kind of for something similar to the Roku grid of apps on the homescreen, but it's basically a line of any apps installed, some of which you cant uninstall. You can move things around, but it's still just one line across in between other things Google is promoting. For the price I can't complain, but I would appreciate a grid a lot more. Maybe it's an option I haven't found yet? Picture quality is nice. Does it stand up to super high end TV picture quality? Probably not, but it doesn't need to for what we got them for. It's easy to see, bright, crisp. The speakers on this are great for basic/standard built in speakers. They sound a lot better then the 10 year old TVs built in speakers which were awful. No matter what we did you could not make out what anyone was saying. For built ins, this Sony has pretty great speakers. It's fairly clear and easy to make out sounds and talking. Pairing it with my soundbar made it even better, but if I didn't already have that sound bar I probably would not have gone out of my way to get one as these speakers would do just fine for the bedroom. Overall, I am really pleased with this TV. For the price I got it at it was a great deal.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Alisha,
It brings us great satisfaction to hear that the BRAVIA 2 II was such a major upgrade for your bedrooms and perfectly fit your needs for an easy-to-use TV with access to all your streaming apps! We're thrilled to know you appreciate the bright, crisp picture quality and the great speakers, especially compared to your older set.
We also sincerely appreciate your detailed feedback on the app layout and the desire for a more traditional grid view. We constantly look for ways to improve the user interface, and your input is invaluable as we consider future software updates.
Thank you for sharing such a thorough review and for choosing Sony for your home!
Best regards,
Dominick
- Rated 5 out of 5 stars
Sony TV
Sik1 Posted
Excellent picture quality, smart google TV so you can download lots of streaming apps. The speakers are good, but I would recommend using a soundbar or receiver. The size of the TV is perfect for a guest room or office. The TV is light perfect to mount on wall in a smaller area. I got it for my office and its working excellent, its a Sony quality product!
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the fantastic review, Sik1!
We’re thrilled to hear that the K-43S20M2 is working excellently in your office! It sounds like the combination of the Google TV features and the lightweight design made it the perfect fit for your wall mount setup. We also appreciate your helpful recommendation regarding the soundbar to further enhance the experience.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 4 out of 5 stars
Great TV with Stunning Picture, but...
user109488 Posted
I recently purchased the Sony 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025), and overall, I'm very impressed. The picture quality is outstanding—the sharpness is incredibly clear and crisp, making movies and shows look vibrant and detailed. The sound performance is excellent as well, delivering clean audio without needing an external speaker setup. Another big plus is how lightweight and easy the TV is to set up. I had no trouble placing it on my TV stand, and the overall build feels solid despite the light frame. The remote is simple, intuitive, and very user-friendly. My only real complaint is the startup code/password verification. Every time I turn the TV on, it prompts me for a code, which gets frustrating quickly. I understand security features, but this one feels unnecessary for everyday use, and I wish there were a way to disable it. Despite that inconvenience, this TV delivers excellent performance and value. If you don’t mind the extra verification step at startup, it’s a fantastic choice for picture quality, sound, and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi user109488,
We are truly delighted to hear that you are very impressed with the outstanding picture quality, excellent sound performance, and lightweight, user-friendly design of your 43" Class BRAVIA 2 II LED 4K TV—it sounds like a significant upgrade! We sincerely apologize for the frustration caused by the repeated startup code/password verification, which we agree is inconvenient for daily use. This prompt is typically tied to a parental control feature called "Restricted Profile" or a similar lock within the Google TV settings (like "Profile Lock" or "Device Lock") which may have been activated during the initial setup.1 To disable this, please navigate to Settings $\to$ System (or Device Preferences) $\to$ Security & Restrictions $\to$ and look for options like Restricted Profile or Device Lock to turn the feature off or exit the profile mode, which should eliminate the code prompt upon startup.Thanks for choosing Sony.Best regards,Eliab
- Rated 5 out of 5 stars
Bravia2
LISAB Posted
It is a great tv. Nice picture. Easy set up. Perfect size for my bedroom
I would recommend this to a friendBrand response from SonyListens
Posted
Hi LISAB,
We are ecstatic to learn that your new BRAVIA 2 II is a perfect fit for your bedroom! There is nothing quite like having a seamless, easy setup right out of the box followed by a great, crisp picture to enjoy from the comfort of your bed.
Thank you for making Sony a part of your bedroom entertainment experience, and we hope you have many wonderful movie nights ahead!
Regards,
Dominick
- Rated 5 out of 5 stars
We love all our Sony TV’s
MiriamC Posted
Perfect size for bedroom. Easy to use. As always Sony quality images.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi MiriamC!
Thanks for the feedback on your new TV! We are thrilled to hear that the K-43S20M2 is a great fit for your bedroom.
This model is built with our 4K Processor X1, which makes everything look sharp and full of real, bright colors. It also has Google TV built right in, so you can easily find your favorite movies and apps just by using your voice.
Thank you for choosing Sony!
Best regards,
Estefany
- Rated 5 out of 5 stars
Great 43" TV from Sony
WilliamD Posted
I bought this TV about a month ago to replace a bedroom TV that was really old. It was super easy to set up and the picture is crystal clear. It's a great size for the room. And the remote is so much better than the one I have for my other Sony TV. It's smaller and doesn't have so many buttons that I never use.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi WilliamD,
That is fantastic feedback!
We are thrilled to hear that the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) was super easy to set up and that you are enjoying the crystal clear picture and perfect size for your bedroom.
It's also great to know you are appreciating the improvements in the new remote—we specifically focused on making it more streamlined with fewer unnecessary buttons, so your comment about it being smaller and easier to use is exactly what we hoped for!
Thanks for choosing Sony for your home entertainment!
Best regards,
Eliab
- Rated 5 out of 5 stars
Works great - perfect fit
RexL Posted
Sony menus / remote / and setup were quality - sound is better than most modern TVs. Google TV feature is nice to have.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi RexL,
It is great to hear that you are enjoying the quality setup, user-friendly remote, and seamless Google TV features, along with audio that stands out above standard modern displays.
Thank you for choosing Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Great television
ReneeY Posted
This tv is the perfect size for my bedroom. Picture quality and sound are excellent. I do not need a sound bar. Easy to set up. Highly recommend this tv
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the fantastic review, ReneeY!
We are so pleased to hear that your K-43S20M2 television is the perfect size for your bedroom and that the picture quality and sound are excellent.
It's rewarding to know that the built-in audio is so good that you do not need a sound bar, and that the setup was easy. We appreciate your high recommendation!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Great Picture and Easy to Use
Jeff Posted
I bought the Sony 43" BRAVIA 2 II for my dad and he absolutely loves it. The picture quality is clear and sharp, even with regular cable, and 4K content looks great. The Google TV interface is simple and easy for him to navigate, which was important. The remote is straightforward, setup was quick, and everything just works. Sound is solid for built-in speakers. Overall, it’s a great TV for everyday watching and a perfect size for a living room or bedroom. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Jeff,
Thank you for the wonderful feedback! We are so glad to hear your father is enjoying the clear picture quality and the user-friendly Google TV interface on his new BRAVIA 2.
Thanks for choosing Sony.
Best regards, Eliab