Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 17 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

65%
would recommend
to a friend

Customers are saying

Customers are pleased with no features of this product. However, customers are not pleased with the noise level of the cooling fan, with some describing it as very loud. Additionally, customers have reported issues with the product's performance, including freezing and hardware damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 4 out of 5 stars

    Seems Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good, no problems yet. VERY loud compared to other xbox 360's I've heard, not sure if that is a good or bad thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy, but not an Arcade (Jasper) System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was still a great buy for the money ($100 sales price plus sales tax), which is why I did not return it when I found out that it wasn't exactly as advertised once in hand... this is not a 'Black Arcade' system and does not have 256MB of onboard memory.... if it were, this system would have the newer, and much-preferred, 'Jasper' chipset, and a 150-watt power supply. This is an older 'Elite' system, which has the older (and less stable) 'Falcon' chipset, 16MB of on-board memory and a 175-watt power supply. Regardless, the system remains an excellent value, otherwise a quality refurbished (and packaged) unit as described, well worth the low price, and still worthy of 5 stars if only it were correctly listed for sale.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Performance

    Rated 1 out of 5 stars

    Dead after 3 hrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a couple of small issues that I was willing to overlook. The door was missing on the front were the USB (controller) plugs in. The cooling fan was VERY loud compared to my other XBOX 360. Another small annoyance was that the label for the power supply had been removed. The BIG problem was the 3 rings of death after 3 hrs of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Performance

    Rated 1 out of 5 stars

    Guess you get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin with, the item looked great...that is until we went to plug in the power brick and realized that it was damaged. The part that plugs into the Xbox itself was completely damaged and wouldn't even connect into the unit. It didn't look like something that happened in transit, it looked as though the end of the cord had been smashed or something. So, $40...and a used power brick later...we were able to plug power into the unit. YAY!!!! The child was thrilled! We were thrilled...Christmas Day was turning out to be great! The child played for 10 minutes! The unit started making a HORRENDOUS noise. The unit stopped playing. Thankfully Best Buy came through and allowed us to return the unit & exchange it for something brand new. I had to spend a lot more money to get the new item, but we are pleased with the ease of returning the damaged/non-working unit & cords. I find it hard to believe that, per the insert that accompanied the refurb, the company that refurbished it tested it and had it running to the same condition as if it was a new item, never used before. That's what the insert claimed. I will never buy a refurbished item again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud and Mean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, and I have no probelm with it other than a few things. 1. It only comes with Hi-def cords. And 2. it's about as loud as a lawn mower. So its fine in a large room but I tried to use it in a bedroom and it sounded like I was running a generator in my closet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bargain XBOX360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with our purchase. The price was within our budget and the xbox works great. The only drawback is that I didn't realize that I needed either a hard drive or a memory card to save game progress, so Christmas wasn't the greatest because we had to keep restarting games from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Elite w/o hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $100 Xbox days before Christmas..WoW. Proud of myself for this purchase! Works like a charm. Added a hard drive and now have myself one excellent XBox 360 for less than $150. Shipment arrived 4 days after ordering and in time for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox 360 to replace my orginal one that finally got the RROD. I've had it about a month now and haven't had any problems with it. Product shipped exactly as described and I was happy to also be getting another controller. Setup was easy, hooked up my old 120 GB hard drive, connected to my network and was gaming within 20 minutes of receiving the package. I was initially hesitant to buy a refurb; but as long as it keeps performing as it should, I would say this is a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    x box 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for a kid and very economical price its a shame best buy dont carry them again for the same price. GOOD first time game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is an excellent game system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it because it is an excellent game system and very fun games.i voted 5 stars because it is easy to install and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on an XBOX 360. The console works great and everything was included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished is just like brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great except it isn't the newest sleek model, but I can't complain. It was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a refurbished xbox 360. Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the xbox 360 knowing it was used and hoping that it would work like a new one and it does. I recommend others doing the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product is da bomb. I got in on Christmas morning and it worked really good. When i played i felt like i was in a virtual transporter. 5 stars! YAY!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    refurbished xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth buying...Might as well pay 50 dollars more and get a brandnew one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    NO GOOD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT WORK. IT FREEZES. A RED LIGHT ON THE RING COMES ON.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurb Xbox360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to be negative but the Xbox 360 that is "rigorously tested" didn't work on Christmas morning. On a good note took it to best buy 2 days later they quickly applied the full amount, including shipping, to the new Xbox we purchased in the store.

    No, I would not recommend this to a friend
Sponsored