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Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 36,791 reviews
  • Rated 5 out of 5 stars

    Upgraded for Oblivion Remastered

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to the next gen and love it! Mostly upgraded to be able to play Oblivion Remastered and it looks beautiful and performs excellently on this console. Can't wait to try out some more titles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster, better and worth every dime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox has been an amazing upgrade for my gaming setup. The load times are almost instant, and games run smoother than ever with the quick resume feature. The graphics are sharp and realistic, and I love how quiet the system is compared to older models. The controller feels comfortable for long gaming sessions, and having Game Pass gives me access to a huge library of games without spending extra. Whether I’m playing solo or online with friends, this console delivers a top-notch experience. Highly recommend for both casual and serious gamers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console, but very overpriced.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good console, but I find it lacking in many areas. For starters, the price is ridiculous. Sony keeps their consoles at a reasonable price unlike Microsoft. You can buy a ps5 pro for this price. The only reason I decided to go with an Xbox, was because I already had a library of games built up. Another thing that is disappointing is the lack of new games coming out on physical discs. I bought the disc drive version specifically collect discs, and was disappointed to find that the shelves are mostly empty compared to ps5. I also wish that it came in more colors, specifically white. I ended up buying a dbrand skin to make up for that, but I wish I didn't have to. The storage is lacking too. I only got about 800 usable GB I believe. One last thing, with the recent price raise of the game pass subscription, it also does not seem worth it anymore. With how much it is pushed, you don't really seem to get your money's worth if you don't play that many games. You'd be better off taking advantage of the disc drive and buying used games, but even that's difficult since Microsoft is trying to phase out physical media. They just seem to be giving in to corporate greed nowadays. Now that I've gotten most of my gripes out of the way, I do like how quiet it is while gaming, I like the user interface, I like the form factor, I like the controllers (aside from stick drift, come on Microsoft just fix that already), and I really like the performance you get I just wish it was cheaper. All in all while I like it, I wouldn't pay full price for it and I'm glad I waited for a sale. There is just a lot to be desired and it feels like Microsoft started giving up on the Xbox side of things. If I didn't want to collect physical disc games or have a more portable gaming system than my PC that shares the same ecosystem, I ultimately would not buy this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new Xbox.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my old Xbox. I was skeptical if I would even notice a difference with the new x elite. I was pleasantly surprised with the video graphics and smooth game play. It’s definitely better overall in graphics and smooth fast game play. It’s an entertainment machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched Performance and Visuals – The Ultimate C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has blown me away in every aspect! From the moment I powered it on, I was immersed in a gaming experience like no other. The 4K picture quality is simply stunning—games look absolutely lifelike with vibrant colors, deep blacks, and amazing clarity. Whether I’m exploring the vast world of Fallout 4 or engaging in intense battles in Call of Duty, the visual fidelity is unmatched. But what really sets the Series X apart is the frame rate performance. The smoothness of the gameplay, especially in fast-paced titles like Call of Duty, is a game-changer. The 120 FPS capability makes everything feel incredibly responsive and fluid. Even older games like Fallout 4 have been enhanced to run at a silky-smooth 60 FPS, and the difference is night and day. No more lag or stuttering—just pure, seamless gameplay. The ease of use is another major win for the Series X. The quick setup, intuitive interface, and Quick Resume feature let me jump right back into my favorite games in seconds. Switching between titles feels effortless, and the load times are practically non-existent thanks to the SSD. Overall, the Xbox Series X delivers in every category—picture quality, frame rate, and ease of use. It’s the ultimate console for anyone looking to experience the next generation of gaming, and I can’t recommend it enough! This is hands down the best gaming investment I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the Xbox One X that is a beast of a console for what it is. I have many disc games so a digital console is out of the question for me. I can now finish Borderlands 3 and Tiny Tina's Wonderlands in an upscaled 4K at a butter smooth 60fps or a somewhat smooth 120fps. Red Dead Redemption 2, although it does not have a 'next gen' update for more than 30fps. I enjoy it only taking a few seconds to load into the game instead of the 5 or so minutes on the One X. Other games like COD, Forza and The Quarry; all look and play amazing on the Series X. Overall, I am very satisfied with my purchase and would recommend to others, unless you just wait for the next Xbox to release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is the gold standard for gaming. It loads games in seconds and boots up super fast. Playing a 4K is beautiful as long as you have the appropriate TV or display. And your media apps are all available to view and work as expected. The system is packaged very well from Microsoft and it is a pleasure to open and wield protected. Out of the box it comes with everything you need. Setup is easy and fast with the Xbox app for smart phones. You will be up and running in a few short minutes. The system runs cool and Quiet! It is a huge improvement from last generation. You will need to make sure your entertainment unit has enough room for proper airflow or place it beside or behind your TV. The only con so far is the power cable is a little on the short side but definitely not to small but a longer cable could add flexibility for placement considering it’s size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to play on a pc I had for over 10+years ! This was the best purchase I made for myself ever especially with the amazing payment plan ! So affordable and so worth it for the price and Super fast gameplay ! Don’t even get me started on the ultimate Game Pass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x with gamepass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried getting one forever. Finally got lucky with the all access. It's a lot smaller then I was expecting coming from the ps5. Has all the features I was missing on my PS5. Dolby vision/Atmos. Vrr. Quick resume is a game changer as long as it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience comes from the Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the very beginning I have always been a DieHard Xbox fan. It was time for an upgrade to the new system couldn't make my mind up if I wanted to go with a disk drive or digital I decided to go with a disk drive you just get more for your money. My experience with Best Buy curbside is the best experience I've ever had smooth transaction fast and easy I think other companies should model their curbside services from Best Buys working system. I do travel inside the store quite frequently getting DJI drones and photography essentials and I can tell you they have very knowledgeable Associates and the best customer service Geek Squad is amazing service highly recommend them. Thank you Best Buy for making the best experience for your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! ❤️❤️❤️ It runs so fast and the image quality is super HD, yes! This has definitely become my absolute favorite so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the perfomance and graphics boost over previos generations. As a casual gamer this is about as close to a PC experience you can get. This is a great console for weekend warriors and serious gamers alike. The Series X is not a large as I had originally thought it would be, it's only about twice as thick as the Series S, and easily fits in many entertainment centers. If I had to have any complaint it would be that new games take up a lot of storage and you can run out of space with only a few games downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A can't miss system that won't let you down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is quickly becoming my favorite gaming console. I am one of the fortunate few to acquire both a PS5 and the latest Xbox. I got mine via the Xbox All Access program and it is arguably the greatest value in gaming. Not only do you get the powerhouse of a system that is the Series X but also access to some of the greatest games ever played thru Ultimate Game Pass. No matter what genre or era, I guarantee there is something for everyone to love. And with the Xbox app and Game Pass app, I can practically play anywhere as long as I have my phone and a controller. So if you're trying to decide which game system to choose, my vote is that you start with the Xbox Series X. It is a fantastic gaming console with amazing graphics and a library of games that will keep even the most avid gamer occupied for months on end...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console dad life and I couldn’t be happier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being a computer gamer for forever. I became a dad and needed a console to fill my gaming habits. I immediately bought a one X and loved it. After getting an lg oled C9 I knew I wanted to make the jump to the series x or ps5. I ended up getting the series x and I’m so glad that I did. Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your experience. We are happy to hear the Xbox Series X has exceeded your expectations. We hope the graphics and performance continue to impress!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gamers Unite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness, to say that I made the inner child of my husband incredibly happy is saying the least. He has been begging me for an upgrade to his current Xbox to this one. When he opened it, he was like a kid on Christmas. He was so incredibly happy. I have never seen him game so hard or achieve so many new levels of excellence in his gaming. New skill unlocked, best wife ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great service upon purchasing item, product works great. I absolutely love my purchase, no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X, and it has completely transformed my gaming experience! From the moment I unboxed it, I was impressed by the sleek design and solid build quality. The performance is nothing short of phenomenal—loading times are incredibly fast, thanks to the custom SSD, and the graphics are stunning. Playing my favorite titles in 4K at 60fps (or even 120fps) is a game-changer, and the ray tracing capabilities add a whole new level of realism. The controller feels great in my hands, with improved haptics that enhance gameplay immersion.I also appreciate the extensive backward compatibility, allowing me to revisit classic games while enjoying the benefits of enhanced performance. Plus, with Game Pass, I have access to an incredible library of games, making it easy to discover new favorites.Overall, the Xbox Series X is a powerhouse that delivers on every front. Whether you're a casual gamer or a hardcore enthusiast, this console is worth every penny. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console Has Some Pros And Cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very well, has a lot more storage than i was initially expecting, definitely has better graphics on games i normally play. The only down sides is i wish it came with a USB cord, like my brother got when he purchased his xbox x from a different store and the fact that with a Playstation when you get the PSplus subscription you get to keep your downloaded free included games that normally cost money even after you cancel the subscription when you dont have the money it or just dont want it anymore, while with the Xbox game pass you aren't allowed to play the games you download and put money into while playing it after you cancel it, like whats the point of paying monthly to play it for "free" when u could just save up and buy the game to have it without having to worry about keeping up with each month. I get that some people are saying its if you finish the game and want to uninstall it get another one for free but everyone takes a different amount of time to finish a game (especially if you work it will take longer than a few months) so for most non pro gamers it would take you about the same amount of money during each month to buy two to five and up games (normally costs like 60 to 80$ online for one) while you are still trying to finish one game, but sometimes offers fairly good discounts though. Otherwise im obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great consola , played lot of games on it, and i also got great games on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter face

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my product. From the attention of the young man in the store. The orientation of how to use the product and the difference between one product and another. The way I could pay for it and apply to make it easier for me. I'm very happy and my daughter is more happy than me. Thankyou

    I would recommend this to a friend
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