Customer Ratings & Reviews

Oh my goodness, to say that I made the inner child of my husband incredibly happy is saying the least. He has been begging me for an upgrade to his current Xbox to this one. When he opened it, he was like a kid on Christmas. He was so incredibly happy. I have never seen him game so hard or achieve so many new levels of excellence in his gaming. New skill unlocked, best wife ever.

I recently purchased the Xbox Series X from Best Buy, and it has exceeded every expectation I had for a next-gen gaming console. This machine is a powerhouse, delivering stunning 4K graphics and buttery-smooth gameplay with its lightning-fast loading times thanks to the SSD. The design is sleek and modern, fitting perfectly into my entertainment setup without taking up much space. What truly sets it apart is the performance—whether I’m exploring vast open worlds in Starfield or battling online in Halo Infinite, the visuals and responsiveness are top-notch. The Xbox Game Pass is the cherry on top, offering an incredible library of games at an unbeatable value. It feels like I’m discovering a new favorite every week! Plus, backward compatibility allows me to enjoy classic titles without any extra hassle. Setup was a breeze, and the console runs whisper-quiet, even during intense gaming sessions. Best Buy’s fast shipping and secure packaging ensured my console arrived in pristine condition. If you’re on the fence, don’t hesitate—this console is worth every penny. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X will elevate your gaming experience to new heights!

I went from an original Xbox one Battlefield one edition that I purchased in 2016 to this absolute beast for gaming, and it has been absolutely phenomenal. For gamers that enjoy Xbox products I would highly recommend this to anyone.

I'm very satisfied with my product. From the attention of the young man in the store. The orientation of how to use the product and the difference between one product and another. The way I could pay for it and apply to make it easier for me. I'm very happy and my daughter is more happy than me. Thankyou

Finally upgraded to the next gen and love it! Mostly upgraded to be able to play Oblivion Remastered and it looks beautiful and performs excellently on this console. Can't wait to try out some more titles!

When I went in I was looking for a console for my girlfriend and I to to play. I had to get the XBOX. I had a good experience when I had someone hook me up for real I might have to come back to get a tv for the console my tv is going out:(

I'm very impressed with what the Series X has to offer. I'd gone with Playstation for the last several generations and felt very underwhelmed by the PS5 design and what it has to offer. The backwards compatiblity support is amazing and I am catching up on the 360/XB1 exclusives I missed in the best possible way on a 4K TV. While it's a big console, the shape and design are easy to work with. It also runs cool and quiet. I was a little worried about using batteries in the controllers, but having a batch of rechargeable AAs around is very easy to work with. Unlike with the Playstation controllers, I don't need an extra one for battery emergencies. The rechargeable batteries last for days between charges. It's also cool that XB1 controllers work on the Series X. I would actually recommend this to PS4 owners who aren't overwhelmingly thrilled about the PS5. It has a lot more to offer right now in the way of exclusives you probably didn't play yet and it is much, much easier to get one (Fall 2021). Included pictures of it against my PS4 Pro to help get an idea of its dimensions.

I love the Xbox series X so much! :) the only problem is sometimes the games glitch on me where I can’t hear the enemy team shooting or ulting in Overwatch. & I’m not use to the Xbox controller, I’m use to the ps5 controller but I don’t like the ps5 controllers because they break easily. The ps5 controllers get stick drift to fast & for the first time ever the x & r1 button stopped working on me! :( my brother says the xbox controllers last about 2 yrs which is longer than ps5 controllers.

This is only the 2nd Xbox console ive owned but so far so good. Layed mine down horizontally to fit my gaming stand been enjoying some Halo and Gears of War and few other titles Xbox has to offer.

Excellent service! The store was very friendly and helpful throughout the whole process. My new Xbox works perfectly and the overall experience was smooth and enjoyable. Highly recommended

I've been using the Xbox Series X for several months now, and it has truly transformed my gaming experience. As someone who enjoys a variety of games, from action-packed adventures to expansive open-world titles, this console has exceeded my expectations in every way. Performance and Graphics: The first thing that struck me about the Xbox Series X is its incredible performance. Games like Grand Theft Auto V and Red Dead Redemption II run flawlessly, with breathtaking graphics and smooth frame rates. The console's ability to deliver stunning 4K visuals with ray tracing and 120 fps makes every gaming session feel immersive and lifelike. The load times are impressively quick, thanks to the high-speed SSD, which means I spend less time waiting and more time playing. Game Selection and Features: One of my favorite aspects of the Xbox Series X is the extensive game library. I’ve been able to dive into Assassin's Creed Valhalla and explore its vast, beautiful world with ease. The backward compatibility feature is a huge plus, allowing me to revisit some of my old favorites from previous Xbox generations with enhanced performance. The Xbox Game Pass has been a game-changer for me. It offers an incredible selection of games, including new releases, which I can access without having to purchase each one individually. This has allowed me to try out games I might not have otherwise considered, broadening my gaming horizons. Design and Usability The design of the Xbox Series X is sleek and modern, fitting seamlessly into my entertainment setup. It operates quietly, even during long gaming sessions, which is a significant improvement over previous consoles I've owned. The controller is comfortable to hold and responsive, enhancing the overall gaming experience. Overall Experience Overall, the Xbox Series X has been a fantastic addition to my gaming setup. Its powerful performance, extensive game library, and user-friendly features make it a standout console. Whether you're a casual gamer or a dedicated enthusiast, I highly recommend the Xbox Series X for its ability to deliver an unparalleled gaming experience.

I finally upgraded from the Xbox One X that is a beast of a console for what it is. I have many disc games so a digital console is out of the question for me. I can now finish Borderlands 3 and Tiny Tina's Wonderlands in an upscaled 4K at a butter smooth 60fps or a somewhat smooth 120fps. Red Dead Redemption 2, although it does not have a 'next gen' update for more than 30fps. I enjoy it only taking a few seconds to load into the game instead of the 5 or so minutes on the One X. Other games like COD, Forza and The Quarry; all look and play amazing on the Series X. Overall, I am very satisfied with my purchase and would recommend to others, unless you just wait for the next Xbox to release.

I love my Xbox and the whole console war thing is overblown. This machine is perfect, it runs extremely quiet and has really great performance. Though back in the day it was very hard to obtain one

From the very beginning I have always been a DieHard Xbox fan. It was time for an upgrade to the new system couldn't make my mind up if I wanted to go with a disk drive or digital I decided to go with a disk drive you just get more for your money. My experience with Best Buy curbside is the best experience I've ever had smooth transaction fast and easy I think other companies should model their curbside services from Best Buys working system. I do travel inside the store quite frequently getting DJI drones and photography essentials and I can tell you they have very knowledgeable Associates and the best customer service Geek Squad is amazing service highly recommend them. Thank you Best Buy for making the best experience for your customers.

I don’t think I could say anything bad about this XBox. It is very sleek and attractive looking in itself, and yes they are a bit expensive, but you get what you pay for and Xbox carries itself with the name. I think they did a great job with this product. My son couldn’t be happier.

The Xbox Series X has blown me away in every aspect! From the moment I powered it on, I was immersed in a gaming experience like no other. The 4K picture quality is simply stunning—games look absolutely lifelike with vibrant colors, deep blacks, and amazing clarity. Whether I’m exploring the vast world of Fallout 4 or engaging in intense battles in Call of Duty, the visual fidelity is unmatched. But what really sets the Series X apart is the frame rate performance. The smoothness of the gameplay, especially in fast-paced titles like Call of Duty, is a game-changer. The 120 FPS capability makes everything feel incredibly responsive and fluid. Even older games like Fallout 4 have been enhanced to run at a silky-smooth 60 FPS, and the difference is night and day. No more lag or stuttering—just pure, seamless gameplay. The ease of use is another major win for the Series X. The quick setup, intuitive interface, and Quick Resume feature let me jump right back into my favorite games in seconds. Switching between titles feels effortless, and the load times are practically non-existent thanks to the SSD. Overall, the Xbox Series X delivers in every category—picture quality, frame rate, and ease of use. It’s the ultimate console for anyone looking to experience the next generation of gaming, and I can’t recommend it enough! This is hands down the best gaming investment I’ve ever made.

Great console overall. not many exclusives if thats a thing anymore. anyways i bought it on 2024 before the prices raised.

I have been using XBOX for over 15 years. This is by far the most consistent product they have released. Cant say enough good things about it.

Very strong Xbox, went from 60 fps to 120 fps. I can see the details in the characters. And feels smoother gameplay.

Powerful system, love that I can switch between a few games without having to boot them back up, doesn’t work with Fortnite so I have to always boot fortnite up if I switch between games. No man’s sky loads quickly, no lag on Lego Fortnite, skull and bones works really well this season, minecraft is smooth, dead island 2 loads quickly, Works with my turtle beach wireless headset and the Xbox headset works very well with this system too. Doesn’t have much memory especially if you have call of duty which takes up like 200 g of space so I do have the expansion card and an external hard drive. I bought a skin for it and it looks lovely.