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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 33807 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 33,807 reviews
  • Rated 5 out of 5 stars

    Best Value in Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console i ever owned. plays blu rays, 4ks, dvds, CDs, xboxOne and SeriesX games. supports up to 120fps and 4k. i upgraded from a xboxOneS to this and my rank in RocketLeague went from stinky Plat to Diamond2. Gamepass is a must. its like Netflix. 10 or $15/mo to get access to a library of 500 games. new games are added every month. most xbox exclusive games are on the subscription. the brand new ones are put on there the first day theyre released. great system. you could also download emulators to play old nintendo and PlayStation games on it. theres a YouTube about that. old xboxOne controllers work on it. yeah, great system. such great value. best console i ever owned. best value in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely overpriced and too expensive! My son says it’s ok and meh as well but he is happy with the upgrade He says better than the S. Weird vibe and looks from staff during order pickup…..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox x series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, my 2nd 1. Shared the other 1 I buy another later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console since the Xbox 360!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved the Xbox 360 (minus the red ring of death lol), you’ll LOVE this console! It feels like the true return of Xbox to the greatness of gaming that it once was. I own the Series X and PS5. While I love both, there is no denying that I get way more value and use out of the Xbox. The SSD in the Xbox is in practice almost as fast as the PS5’s (barely any noticeable difference, and definitely none in the games). PS5’s SSD is much faster on paper, but I just haven’t seen the significant benefits of it over the Xbox yet. Maybe we will one day, but I figured we would have seen at least some significant advantage in that deparment for the PS5 by now, but we simply have not. Xbox Series X beats the PS5 in power everywhere else though. The only places where PS5 beats the Xbox Series X in hardware specifications is the SSD and the Wifi 6 card (although my PS5 is always lagging, so I don’t see any advantage here for the PS5 at all. My Xbox hardly ever lags connected to the Wifi). I’ve found the Xbox Series X to have way less frame stutter than the PS5 as well. Additionally, games are starting to look and perform better on Xbox Series X compared to PS5 as well, although it took about a year (at least it’s finally happening, though, and that should be the trend going forward!). The Xbox also has better features than PS5 (the UI is better functionally, quick resume is amazing, and playing with friends is a lot easier on Xbox). The DualSense controller for the PS5 is nice, but the new haptic feedback and adaptive trigger features slowly faded away for me over time. They are nice features though, and I do hope that Xbox implements them in future iterations of their controllers. I don’t find it to personally be a dealbreaker. The PS5 DualSense has better controller features, but the Xbox controller is much more comfortable to use for a long or short period of time. All in all, the Xbox Series X just cannot be beat for features, friends, online connectivity, GamePass (incredible value, entirely optional and not necessary to have in order to love the Xbox), console design, controller comfort, and all around fun factor. If you can only get one of the consoles (Xbox Series X|S or PS5), as an owner of both, I highly recommend the Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Console and great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best console I have had in a long time. I have been a lifelong PlayStation gamer and this XBOX out preforms the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system really reliable really faster than the PlayStation 5 great games on Xbox the controller is nicer to hold and I wish I could win a gift card from best buy for reviewing this item great delivery not damaged I am very happy with this order

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good gaming console. it’s fast, the quick resume is really handy

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Thank you Best buy, best decision in a while!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of ordering this console was made so simply by Best buy and let me just tell you that this was a deal of a lifetime and I can't say how blessed I am to finally have this console. I've been an Xbox fan since Microsoft first made the first one and been playing them all since and I went on and video game hiatus for a few years but I am back baby I am back thanks to Best buy and it's great prices and great customer service. Now the Xbox is as great as everyone says it is and then in my opinion it's even better. I love it it just makes me feel like a teenager again every time I get home from work eat dinner spend time with the family and then get to lay down and relax and play my favorite video games and anything else I want on my favorite console. Extremely pleased with this purchase and I recommend absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Recommend over all other systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went fron the Xbox S to this X, and it's amazing! The storage feels unlimited in comparison to the S series. The graphics are even more clear and vibrant, as if we jump to a 8k TV. I would recommend the Xbox X over all other gaming devices!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is basically a console beast. The graphics are like "wow!" in 4K, and games load in the blink of an eye. Plus, you can play Xbox classics. The Game Pass is like having VIP access to a gaming paradise. In short, the Series X is the vibe for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Xbox. Works and plays great. Lame Microsoft upped the price years after release but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance, amazing graphics, and amazing cooling system overall. On the first run, this champ couldn’t compare to my Xbox one! Had this beast for a couple months now and still running great!! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox. Love the speed and graphics on my 4k. It does have quick resume but I’d hoped it was more like pc with multi tasking and the seamless back n forth. Loving it two years later and going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Power house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console with high graphical power fast load times and Ray tracing looks amazing and s whisper quiet while staying cool.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    It's a Series X Dude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they advertised: load times are almost non-existent, graphics look amazing, 1TB hard drive with a slot for more space or just use an External HDD. Exactly what we expected of the Series X with it's PC Line Specs. -A side note for First Time Users, if you aren't familiar with Microsoft Consoles, there will be some system updates after you connect to the Internet which might take a bit depending on the size of backlogged updates. They also do Controller updates as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jumped the Playstation Ship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with what the Series X has to offer. I'd gone with Playstation for the last several generations and felt very underwhelmed by the PS5 design and what it has to offer. The backwards compatiblity support is amazing and I am catching up on the 360/XB1 exclusives I missed in the best possible way on a 4K TV. While it's a big console, the shape and design are easy to work with. It also runs cool and quiet. I was a little worried about using batteries in the controllers, but having a batch of rechargeable AAs around is very easy to work with. Unlike with the Playstation controllers, I don't need an extra one for battery emergencies. The rechargeable batteries last for days between charges. It's also cool that XB1 controllers work on the Series X. I would actually recommend this to PS4 owners who aren't overwhelmingly thrilled about the PS5. It has a lot more to offer right now in the way of exclusives you probably didn't play yet and it is much, much easier to get one (Fall 2021). Included pictures of it against my PS4 Pro to help get an idea of its dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product happy to know Best buy has my back !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience comes from the Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the very beginning I have always been a DieHard Xbox fan. It was time for an upgrade to the new system couldn't make my mind up if I wanted to go with a disk drive or digital I decided to go with a disk drive you just get more for your money. My experience with Best Buy curbside is the best experience I've ever had smooth transaction fast and easy I think other companies should model their curbside services from Best Buys working system. I do travel inside the store quite frequently getting DJI drones and photography essentials and I can tell you they have very knowledgeable Associates and the best customer service Geek Squad is amazing service highly recommend them. Thank you Best Buy for making the best experience for your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and Easy Gameplay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics upgrade isn’t anything to look at to be honest. It’s about the speed and performance of the system. You will have minimal wait times for loading screens and you’ll almost never see any bugs in any games. Overall it’s a life changer because it saves you time that you’d be sitting around waiting to do things. If you play for a few hours then it will save you at least 10-15 minutes in loading times from the previous generation. Happy gaming!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Your search ends here, trust me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As owner of multiple X-box consoles, I absolutely love the new design of it. What I, as well as the rest of the community appreciate is that the controller hasn't changed drastically, giving us a familiar grip feeling with brand new and cutting edge technology.

    I would recommend this to a friend
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