Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,651 reviews
Rated 5 out of 5 stars
Xfinity Modem saves rental
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was tired of paying the Xfinity rental fees and so I purchased this product. Best buy I ever made!
I would recommend this to a friend
Rated 5 out of 5 stars
good purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy had only one of these but they had the one I needed to save all that money on my comcast bill.
I would recommend this to a friend
Rated 5 out of 5 stars
Better than paying monthly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth the buy if not you have to pay 10 dollars a month forever do the math it's way cheaper this way
I would recommend this to a friend
Rated 3 out of 5 stars
Working, but with problems. It keeps rebooting.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had hard time with this modem. It kept rebooting once a while and when it did that I had no Internet and no phone. I contacted Comcast and they sent technician to come and swap it with another one.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
I thougt I got the best one.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product.I love this one and if I need to buy another one i will surely buy this item again.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My WiFi is working so much better.
I received a really good deal.
I would recommend this to a friend
Rated 5 out of 5 stars
Good modem if you have Comcast.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was very speedy delivery and product was as expected. Easy to set-up if you have Comcast services.
I would recommend this to a friend
Rated 1 out of 5 stars
Horrible Product and Customer Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to the Best Buy store and the clerk assisting me recommended that I buy this router to replace my xfinity rental one. I received it in the mail approximately 5 days later and then I installed it. From the start it did not work. It kept dropping the connections and I spent hours on the phone with xfinity trying to get it to work, to no avail. This is not to mention the amount of time that I spent trying to get my sons gaming system back online. Finally when I took it back to Best Buy, they said that I couldn't return it and that I had to go back to the store that helped me with the original purchase. At this point I just walked out the store leaving the router. Needless to say, Best Buy has forever lost me as a customer. My credit account with them is now closed.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
So far so good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem and wireless router seems to work very well and the wireless reaches about 40 ft away.
I would recommend this to a friend
Rated 5 out of 5 stars
I really like my modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this so I could have my internet, cable and phone all together and it is a great product.
I would recommend this to a friend
Rated 5 out of 5 stars
Up to mark product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfy while being at Best Buy and comfortable as every staff member is friendly and helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for Xfinity
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for xfinity triple play but didnt use router, suggest strong powerful router for larger home.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing. Flawless. Would buy again. It saves me a lot of money than renting from Comcast.
I would recommend this to a friend
Rated 5 out of 5 stars
Performs well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is provided be Xfinity on a rental basis but it is more economical to buy it outright.
I would recommend this to a friend
Rated 5 out of 5 stars
Will pay for itself
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this to replace the one from our local cable co. who were charging us a fee per month.
I would recommend this to a friend
Rated 5 out of 5 stars
If you the 3 play with comcast works great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was tired of playing comcast for router/modem that was wireless. It will pay for itself in no time
I would recommend this to a friend
Rated 3 out of 5 stars
Okay wifi router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine with Comcast, but wifi is slow. It's not up-to-date like the one Comcast has you renting. Does save $10 a month rental fee if you can deal with slow wifi even with the Blast! Plan.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great modem!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem that works well wirelessly with Comcast services.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cable modem and router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a wonderful cable modem and router. It has saved us a lot of Comcast monthly fees.
I would recommend this to a friend
Rated 5 out of 5 stars
expensive but functional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this so we could have a fax/phone line works great