Customer Ratings & Reviews
- Model:
- XGO3-GL-SF-GREEN
- SKU:
- 6518718
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Durability
Rating 4.1 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the GPS tracking, cellular capabilities, camera, and step counter features of the Kids' X3GO3 Smart Watch. The GPS is considered accurate, and the cellular feature provides peace of mind for families. However, some customers have reported issues with the call functionality.
This summary was generated by AI based on customer reviews.
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product...highly recommended.....
I would recommend this to a friendKid XG03
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad device, hardly to intsall zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only message if you use the Xplora app so there is no way to add multiple numbers to text message. Call only. You can’t play any of the games not worth the $100+ I wouldn’t buy this
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you for taking the time to provide your feedback. We genuinely appreciate your input and understand your concerns.
We would like to clarify that the group chat feature is currently not available on our platform, and all contacts need to have the app installed to communicate with the watch. Additionally, text messaging is only possible through the app. These measures are in place to give parents better control and to enhance the safety of the communication.
Furthermore, the watch does not include any games. We made this decision to encourage more outdoor activities and to help parents have better control over their children's internet usage and playtime. We understand this may be disappointing, but our goal is to promote healthier habits and safer internet experiences for children.
Thank you for your understanding and patience. We value your feedback and are continually working to enhance our product.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt working when tried to setup. Not the one we expected.
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Hi Rakesh,
Sorry to hear the watch didn’t work as expected during setup. We’d really like to help you get this sorted! Please send us a message so we can look into it and assist you directly.
You can reach us via our contact form: https://support.xplora.com/hc/en-us/requests/new or call us Monday–Friday between 12:00pm and 6:00pm EST at 📞 866-501-9446.
We’re here to help!
Best regards,
Xplora
Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gif for my grandson.out of USA We connected in our country with no problem.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Congratulations on the new watch! Hope your grandson truly enjoys and benefits from it.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 of them both junk. Watch says its too hot or when it did work says can connect. Tried taking it back to best buy to get help no one knew anything about the watch. Dont waste your money. I got a watch through T mobile and i lt works perfect i absolutely love it. Definitely recommend checking out your phone company
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're truly sorry to hear that you didn't receive a satisfactory solution at the store.
While it's normal for the watch to become warmer on certain occasions, such as when downloading updates during the initial setup, it should never become excessively hot. This could indicate a potential issue with the watch, possibly due to exposure to water beyond the recommended level.
If you need further assistance with your watches, our CS team is always available to address your concerns. You can send your inquiry here: https://support.xplora.com/hc/en-us/requests/new
Okay watcu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the messages and calls don’t go through on the watch. School mode is nice to have
I would recommend this to a friendStay away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad device, worse customer service and worst subscription dept, it is literally impossible to cancel a long term subscription
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .During sign-up, we provide the option to choose from different plans. Longer-term contracts involve a commitment but offer a discounted monthly price to make them more attractive.
If you’re facing any issues with your product, please reach out to our customer support team. We’re here to assist you!
Beware and maintain distance from this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad device, worse customer service and worst subscription dept, it is literally impossible to cancel a long term subscription
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We appreciate your review! Customers can select from a variety of plans during sign-up. While long-term contracts are binding, they include a discounted monthly rate to make them a cost-effective choice.
If you have concerns or need assistance with your watch, please contact our customer support team. We’re happy to help!
Kids watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boys love this watch! All the features like calling and messaging is very easy to use and setting it up was easy as well
I would recommend this to a friend- Pros mentioned:Gps
Perfect for my Kid!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter and I love that she is able to reach out to me whenever there’s a need and she’s at school. I also love the tracking feature! It’s so useful!
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thanks for your review! We're happy to hear that our watch is helping you and your daughter stay connected and safe. That's our main goal!
- Pros mentioned:Gps
Great for young kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A few years ago we got my daughter an Xplora watch and it was perfect for her so we had to get my son one too when it was time. I really like that they can reach me when needed but can't contact anyone I haven't authorized. The gps tracking feature gives me peace of mind as well. Sound quality is very good and the camera is decent also.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're thrilled to hear that your daughter loved her Xplora watch so much that your son now has one too! It's wonderful to know that our watches are working well for your family.
- Pros mentioned:Gps
GPS very accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been so pleased with this watch! The functionality is simple enough for my 6 year old to use and she loves using it to send me messages. I love the GPS tracking and have found it to be very accurate. Will definitely come in handy this summer and give me peace of mind.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you for your positive feedback! We're delighted that your 6-year-old enjoys using the watch and that it will provide you with peace of mind throughout the summer!
