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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,303 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the ease and the simplicity of this lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several electronic locks. This one is awesome!! It's so easy to set up with codes once it's installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is easy to install works great most of the time have to recalibrate almost weekly so it will unlock door when in aera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Nest app compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but doesnt connect with the nest app. The box doesnt specifically say it isnt compatible with nest and that was why i bought the more expensive version. My last house had the nest version of the yale lock and it was good but wanted the wifi. Deadbolt can be a pain auto locking. The motors on these are a bit weak.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Auto locks when you leave your home. Functions very well. Would highly recommend this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent smart lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lock!!! Easy to use! Nice view!! It looks very nice on the front door!! Very recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the key also part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to set up to WiFi easy to install for regular use without wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & setup. Love this lock as it is the best in its class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a seamless product. Integrates very well with my system. Great feeling of security knowing when my door is locked or unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. works really well and easy to use and install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    DOOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and is easy to use. The only issue is that you need to replace the batteries often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the response time on keypad fast. Easy to add codes for guest. Nice looking piece also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good on line instructions with video. works well. just what i expected. Will pick up my phone as i approach the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale Smart lock is very easy to set up and use. Love it. Geek Squad Private contractor was very good .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt with August integration!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The initial install can be tricky but overall it was great’

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to keep your home safe!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and easy to install. Wished the door sensing thing was black instead of white.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for open and close to any place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it i can said good for the front door to open and close with the pin or with your smart phone to any place you are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome locks.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence as to whether to get smart locks but I am glad I made the purchase now. Have had them for a while and it is so nice not to have to use key to open the door. These locks are great, because when the battery is low you can still use key to get into the house. Pretty reliable lock but the wireless adapter sucks. Half the time it works and mostly not. I would get this lock again but don't get the wifi adapter with it. Will cost you less too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I no longer need to find my keys. It knows when I am home and unlocks the door for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great locks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these - they are great. Love the app and the ability to control remotely

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    FRONT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOMETIMES GOES OFF LINE. mORE THAN I THOUGHT IT WOULD.

    I would recommend this to a friend