Customer Ratings & Reviews

We LOVE this thing. As a Mom of 2 toddlers this allows me to not need to fumble through my purse for my keys to unlock the door. If you know you know. My husband installed it and he said it wasn’t too bad of an install. We didn’t need anything super fancy. Just something we could unlock with our phones or via a door code. You have to be in range and connected to it to unlock it remotely though. Go a step higher if you need that feature!

All in all, this lock is fine. I have some issues with it primarily around the need to pull the batteries once every week or two, otherwise it simply stops working. It also seems to eat up AA batteries. I’m on my third Set of batteries since late October of 2021. The features of it are nice however between auto lock and Auto Unlock as I approach the door after returning home. It also has helped remove my anxiety over whether or not I remembered to lock the door at night. Still hoping it gets better over time. I just replaced the batteries last Tuesday and haven’t had to power cycle it yet, we’ll see what this week brings. My other issue is that it can’t be deleted to match our existing keys. So now we have all our exterior doors on a single key except this one. That can be frustrating and you apparently cannot go get copies made, you have to get them from Yale to my knowledge (I could be very wrong here, but my locksmith told me that).

Installation was quick. Suggestion to download the Yale app first which does walk through step by step instructions. We now enjoy the freedom of not carrying keys and also auto lock feature just in case we forget to lock the door at night. Auto-Unlock feature is good but very intuitive so we turned off but overall we like the lock. Caveat: to connect to Wifi and phone app it’s little tricky had to try couple of times

Very easy to install. Customer service is very knowledgeable and helpful. Second one I purchase and will confidently continue to buy as I trust in this brand of product. Purchased the warranty as well, great value!

This lock has been amazing! The install was super easy. I’d never replaced a deadbolt before but found it easy enough, took about 20 minutes. The features on this are awesome. The ability for the site to sense your phone is home and unlock the door is my favorite. Carrying groceries and knowing the door will unlock is so helpful. I also set it up with Alexa so we can lock abs unlock the door easily, or just check the status. Note to unblock the door with Alexa you have to create a secret passcode that you give each time. Being able to see a history of when the door was unlocked is cool. We set up codes for people in the house, as well as an entry code for my brother when he comes to pick up my dad when no one is home.

Excellent addition to a smart home. The ability to add temporary guests with their own code is a huge bonus too! Love it.

We came from a new model August lock (with the round inside knob) and this Yale Assure lock with August integration does actually work better! The keypad makes it super convenient. The original August has an external keypad that you can buy but it doesn't look nearly as nice as this lock with it being an integrated touchscreen. The Bluetooth auto unlock when you arrive home works better than the original August also. Not sure why, but my guess is the August lock has a tiny transmitter embedded in the round lock itself. This unit has a separate receiver that you plug in the wall, which is much larger so it may be a higher power unit. None are perfect every time, but this unit seems to detect and have the door open at a much higher rate than the original August did. No complaints so far!

Love this lock. No more worrying about fumbling for your keys

Had this for over a year now and it still works like new

Purchased and installed today. Installation was very easy. However, when you go through the paperwork, it will tell you to download the Yale Access app, do not waste your time. Install the August app. Do not bother looking for the QR code or serial number, I never found either of them. When you get the lock installed, and are setting up the mastercode, I would call tech support as the direction in my kit left off the last required step. Also, if your setting up the app on a second phone, if you open the app and do not see any of the controls, just tap on the picture of the house and the controls should appear. Once everything was installed and the app set up, love the product.

I’d give this more than 5 stars if I could. I got a new front door ordered so I had plenty of time to research the differences of the smart locks on the market before installation. I landed on this one, and am glad I did. The Auto Unlock via Bluetooth is game changing. People that have reviews that they couldn’t program probably aren’t great at following instructions. I installed it exactly the way the instructions stated, and it connected on the first try. Make sure you have a power outlet by the door. I am lucky and have one a few feet away. I think it’s the best on the market at it’s price point with its features.

I started using Yale Smart locks back in 2013 and have changed around 10 standard locks to something similar to this (Yale brand with a variety of options). Changing to these are pretty much the first thing I do when moving to a new place. Installation and programming is pretty easy and not having to worry about having keys is super nice. They look good, feel solid, and with a little direction, can be used by everyone. Worked very well for a property I had as an Airbnb. No complaints - other than the batteries needing to be changed a bit more frequently as the locks age, and the occasional door alignment issue that needs a little tweaking. Great product that I will continue to buy.

Love this product. I bought this one specifically for the key hole just for back up, but I’ve never had to use it. If battery is your concern no worries! The Yale will alert you days before that batteries are low.

Works well. I like the auto lock and door open alerts. Kids like to use the keypad to get in. Lock was easy to install and configure.

This is a great lock and a must have in our house. We have a teenager that sometimes forgets to lock the door when he leaves for school or just goes out. It’s a peace of mind for us. We live that it unlocks when we get nearby so we just open the door and enter. Then when we close the door it locks. Also comes with keys, just in case you forget to replace the batteries. Don’t look any further for a smart lock

This is a secure lock easy to use good name and quick install

I love the lock. It makes it convenient to be able to not worry about having a house key when I enter my house. I discovered I was able to set the lock to lock automatically after my specified amount of time and unlock automatically when it detects my return home from my phone. You need to have the app on your phone. This lock has a bridge that I thought I could use my phone remotely to open the unlock or lock the door but it is not working that way. This is why I gave it 4 stars

This is the perfect smart lock for my front door! It was easy to set up, install, and use. I love the keyless life I've set it up so when I come home it auto unlocks the front door for me. I also have it set up to auto lock. It's also connected to my Google Assistant so I can use voice commands to both lock and unlock at the door. I like that it comes with a key too so in case there's an issue with the electronics, I can still get in the house.

This is the perfect smart lock for my back door! It was easy to set up, install, and use. I love the keyless life I've set it up so when I come home it auto unlocks the front door for me. I also have it set up to auto lock. It's also connected to my Google Assistant so I can use voice commands to both lock and unlock at the door. I like that it comes with a key too so in case there's an issue with the electronics, I can still get in the house.

We've been making our home more "Smart", this Yale electronic deadbolt ices the cake. We used the door jamb disk because it would be hidden. We have had no issues after the initial setup. Make sure software and app is up to date. We absolutely love this lock. The auto unlock feature when your phone is near is next level. Needless to say this is a big hit at my house! My 65 year old mother even had to go get one!!