Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,303 of 1,303 reviews
Rated 1 out of 5 stars
Lock did not function
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item received was in a damaged or repurposed box. Product looked new but after install it did not function properly after going through manufacturers customer support. Ultimately they had to send me a replacement lock.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Product features on box a lie and/or miss leading
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
August app and communication with device is awful. August customer service wasnt helpful. Product feature description did not do as described.
Had to go back to best buy and get the yale + nest. Best buy was very helpful with exchanging the product and reschedule installation.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This website is horrible I’ve been trying to buy this item for two days. You need to review it and fix it.
This review is from Yale - Smart Lock Wi-Fi and App with Touchscreen and Deadbolt with Keyway - Black Suede