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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are satisfied with the Gear4 Crystal Palace case's protection and fit for their Samsung Galaxy S22 Ultra. Many appreciate its snug fit and the robust protection it offers. The case's grip and clear design are also frequently praised. However, some users have noted that the case's color may change over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Galaxy S22 Ultra Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case for my S22 Ultra perfect and has help up great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a month then turned brown in 3 months Broken from the SPen hole and the replace guaranty in store that the description says,does not work..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Good at what it does

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have purchased this case, I have dropped my phone 100x more often. HOWEVER, my phone shows no sign of that. The case either, there aren't any damages that I can see. My power and volume buttons have started to yellow, though, unfortunately. Solid case otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective and fits very snug. So it is not coming off easily after its on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Zagg - Gear4 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case so far. It does add some weight to the phone, which doesn't bother me because it makes it seem like it is a better protection case than the lighter ones. One note though, I would not have bought it if it wasn't on sale. $40 is a little to steep for something so simple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one buys a clear case because it's the most protective, but for being a Zagg case, I expected more. The corner of my phone is cracked and so are the corners of the case. This is the second one I've had that the bottom has eventually broken and hangs off like a rubber hang nail; this happens within 3 months and has gotten worse the longer I've had it, about 6 months now. While the back of the case itself doesn't yellow, the edges are still some type of TPU that do turn yellow over time. It's kind of hard to get on and the first one I had actually cracked along the side during install. I won't be getting it replaced again, I'm going with a different brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what it says it is. Covers the back, keeps the screen and cameras from surfaces. Not the best protection, but also doesn't increase the phone's size by much. Main concern is that it's yellowing and falling apart a bit after a couple months and a few drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never got to use it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumped the gun and bought this while on sale when planning to get a Galaxy S22 Ultra. It was not available at the time and sales rep advised me to wait for the better S23 Ultra, best decision!! Now have case to sell, ugh!

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 2 out of 5 stars

    Cell Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to turn yellow after one week. Hard to plug charging cord into phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case and very durable. Clean and very sleek look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's slippery!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks nice, but it is so slippery being acrylic or polycarbonate! We traded this in for another case with a rougher surface finish and better camera coverage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, had a cheap clear one off ebay and i work in a dusty place and it would always have dust in the back. With this case i dont have alot but very little dust. Also love the cut out on all the sides. Also had the Samsung clear one didnt really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    , phonecase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fits phone like a glove. Provides great protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case and Protector nice combo for the Ultra 22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simular to the Outterbox Symmetry Case with an approx $10 savings. I wish they took the time to develop the case around the individual camera lenses just for cosmetic purposes. The phone feels pretty lightweight using this case but the case itself wasn't flimsy. Paired nicely with the Zagg screen protector and I received an extra discount as an incentive to try a second item which happened to be this case. Zagg has a good warranty and Customer Service which is a big perk for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super clear well-fitted to the phone good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DURABLE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and durable, protects the phone really well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Secure Quality Case For Samsung Galaxy S22 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tihs for my new S22 Ultra and it fit like a glove. Seems sturdy enough to disrupt a regular drop of your phone. The cut outs are perfectly aligned for external plugs. Had a few weeks and so far its still in great shape with no yellowing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thanks for the Save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it and my phone down the stairs the other day. The case cracked (RIP) but the phone is perfectly fine! Much, much better protection than I was expecting from such a thin case.

    I would recommend this to a friend
  • Pros mentioned:
    Case

    Rated 5 out of 5 stars

    I love this clear case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case even though it's an expensive one. Drop protection from 12 feet is all you need really ideally. I love how clear it is so you can still see the beauty of your phone still.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Not for us!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I figured it world do, turn yellowish from clear. However, my daughter thought differently and wanted to check it out. So we purchased it then had to purchase a different case. I was also leary with the level of protection.

    No, I would not recommend this to a friend
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