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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the Gear4 Crystal Palace Snap MagSafe Compatible Case for iPhone 13 Pro for its durability, clarity, and effective MagSafe compatibility. Many appreciate the case's snug fit and the improved grip provided by its design. However, some users note that the case's color may change over time and express concerns about the level of camera protection offered. The case's price point is also frequently praised as reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 75 reviews
  • Pros mentioned:
    Durability
    Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Magnet falls out and turned yellow/brown

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this case but the MagSafe magnet literally fell apart after the first use. I pulled my phone off and the magnet comes off with it. The case also turned yellow/brown less than a month after getting it. I will say that the case is sturdy and protects the phone well. I never had problems with ZAGG screen protectors and had high expectations for this case given that they never disappoint but I will not be buying any more cases from ZAGG in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Phone Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is described as a high quality item that will protect your phone from damages but its false! Ive always been very careful with my phone but unfortunately the other day it slipped out of my pocket and now my iPhone 13 pro is all broken and no longer functions properly. I am very upset because this case guarantees that it will be strong and durable to protect your phone but it doesn’t. DON’T BUY THIS! Its cheap and will not protect your phone! Invest on something better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Magsafe
    Cons mentioned:
    Camera protection

    Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the most part. Has grips on the side. It is a smooth texture not as grippy as others. Feels more like a hard plastic. Works great with the mag charger. Not sure if the lip is big enough where it goes passed the camera. Seems to be bigger then the lip on the tech 21 tactical case the I returned for this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Gear4 Cystal Palace Magsafe iPhone 13pro Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how hard the plastic is, keeps the phone snug. Price is not bad at all. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Nice clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my phone nicely and provides the protection I was looking for. I liked that my phone’s color is showing. The case is not slippery since it has the design along the side to increase ability to grab on to the phone. I like it so far and will recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case. Offers a lot of protection. I ordered a few cases and decided to go with another one that has a thinner profile. I never got a chance to try out the charging feature.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Grip

    Rated 5 out of 5 stars

    Wonderfully clean lines + adequate protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case so far. Sturdy, attractive—shows off my gold iPhone quite well, and the side grips give me a solid hold. The side bumpers provide enough protection to the front of my phone. The camera surround on the back seems effective at protecting the lenses, sometimes makes it hard to use with non-MagSafe wireless chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    clear phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My phone charges much better now that I have the magsafe.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    I feel confident that my phone is protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t started to yellow yet and seems to be good quality. I feel confident that my phone is protected. There is raised plastic around the camera numb so the cameras don’t touch the table when I set it down. It also has small raised plastic in the corners so the phone doesn’t rock when you’re using it on a flat surface.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Fit

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and perfact fit to my phone. Case looking awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity, Magsafe

    Rated 5 out of 5 stars

    just buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case is crystal clear, MagSafe works great and phone is a tight fit so it won't shift.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone case is sturdy and light weight, works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    MagSafe cover clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MagSafe case cover fits well and shows off color of iPhone too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case For iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a great price. Protects iPhone and fits great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great case to protect your new phone. My only concern is that the ridges around the front and around the back 3 lens are not high enough to prevent the phone from coming into contact with the ground when dropped (especially if dropped on the concrete - the lenses will definitely make contact!) Haven't tried out the MagSafe feature, but will do so in the future. This was the best option to choose from considering I wanted to protect my phone as soon I as got it, which was less than a week before its release date.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It is slim durable and see through which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Grip is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much nicer clear case for iPhone than the Apple product—the slightly ridged surfaces on the sides add enough grip. Like many cases, price is bit more than I think should be.

    I would recommend this to a friend
  • Cons mentioned:
    Camera protection

    Rated 5 out of 5 stars

    Snug fit, nice and clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits snug and buttons are easy to press. Clear color seems truly clear with no yellowish tint but we will have to see if that changes over time. Lip just barely gives clearance for the screen and camera but still has a camera bump and is not flush on the back. Would recommend as a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone Protective Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as part of package deal for the cover and screen saver. Nice deal. The cover is substantial. Feels sturdy and secure for the iPhone. Wireless charging works without removing the cover. Being clear, you can still see the nice iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very attractive and allows me to show off the attractive blue color of the iPhone 13 pro

    I would recommend this to a friend