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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the Rugged Book's excellent protection for iPads, a key benefit highlighted in many reviews. However, the keyboard's reliability and responsiveness are frequently criticized, with some users experiencing connection issues and functionality problems. The case's weight and hinge durability also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Keyboard is terrible, case ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not such a great case. It is rather solid and will probably withstand a fall but the keyboard is the worst I’ve ever had. I would expect the keyboard to turn on automatically when opening the case or turning on the ipad but no. I’d have to tap the keys 3-4 times before typing. If I forgot then my typing would be missing letters on the first words. Also the keys made so much noise when typing. Very clunky. Definitely couldn’t type in a quiet place like a class or a library.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect fit !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit ! And built tuff like they say should last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted receiver gives 5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my sister after owning one myself & she told me it was the best gift she has ever received.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zagg rugged book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me & Geek Squad couldn’t get it to work either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg Rugged Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Zagg Rugged Keyboard on my last 2 iPads Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rugged product for and active teen to protect mom’s investment! Keyboard is a great addition to the IPad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Case with Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Very sturdy and makes my iPad into a small computer. I don’t panic when I have an accidental fall of my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged iPad case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought this product in the pass and it is very sturdy. It protects my iPad very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! Easy to set up and connect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is rugged and sturdy. I am very comfortable with my iPad in this case. Pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keypad stop working correctly in less than a year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the case less than a year. Volume button does not work (the volume constantly goes to 0).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was unassigned until Friday. Opened the ZAGG box to find that the charging cable had been removed! (slight tear in the compartment where cable normally resides) Unfortunately, my return window had expired. Since device wasn't assigned until Friday, the jury is still out on performance.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Great when working, if you are lucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great when its working. I've bought 5 of these and 2 did not work correctly out of the box. The first unit had the top half of the keyboard not working. The next unit had just a few keys that did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged Case and Great Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong and rugged product. Fits my IPad like a glove- easy to connect to my web and connect to my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This case takes a beating and keeps the iPad going

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, rugged case that protects our iPad in the back of an ambulance.

    I would recommend this to a friend
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