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Rated 1 out of 5 stars
Avoid this product at all cost.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
STAY AWAY FROM THIS PRODUCT.
I purchased this unit in December 2024. By February 2025, it had completely failed—it just died. The manufacturer sent a technician to assess the issue and confirmed the unit was beyond repair. After several weeks of waiting—first for the technician, then for the replacement—Zephyr finally sent a new unit.
Fast forward to August 2025: the second unit failed in exactly the same way, almost to the day. At this point, I’m hoping Zephyr will do the right thing and issue a full refund.
No, I would not recommend this to a friend
Brand response from zephyrventilation Team
Posted .
Thank you for your review and comments. We apologize for your experience. Please reach out directly to Zephyr Product Support: [email protected]. We would like to learn more and resolve your concerns promptly!